Beyond The Systems Podcast | Business Systems & Growth Strategies For Your Online Business The 5 Hidden Tech Gaps Preventing Your Group Program from Scaling [Ep 60]
Jan 7, 2025
Discover the five hidden tech gaps that can hold back the scaling of group programs. Learn how proper systems can streamline client onboarding and enhance community engagement. Automation emerges as a key player to reduce admin stress, while clear onboarding expectations can drastically improve client satisfaction. Effective scheduling and tracking tools are discussed to help organize group dynamics and boost revenue. Continuous improvement is essential for growth, making the right tech choices crucial for success.
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Design For Scale Not Small Cohorts
- Scaling a group program without systems turns adding participants into more work, not less.
- Design programs assuming you may serve 20–100 people so structure supports growth.
Group Dynamics Can Increase Value
- Group programs can outperform one-on-one when designed for peer learning and structured delivery.
- The group element itself can create additional value that one-on-one cannot replicate.
Automate To Avoid Manual Admin
- Automate welcome messages and portal access to avoid days of silence after purchase.
- Prevent constant DMs and weekend admin by automating onboarding steps immediately after payment.