In this episode of Beyond the Systems, I discuss the five hidden tech gaps that can hinder the scaling of group programs. I emphasize the importance of having proper systems in place to manage client onboarding, community engagement, scheduling, and client tracking. By addressing these gaps, coaches and service providers can create a more efficient and effective group program experience, ultimately leading to better client satisfaction and business growth.
Takeaways
- Scaling requires proper systems in place.
- Many coaches struggle with transitioning from one-on-one to group models.
- Automation can alleviate administrative burdens.
- A messy onboarding process can lead to client dissatisfaction.
- Community management is crucial for group program success.
- Clear expectations in onboarding can reduce overwhelm.
- Shared calendars streamline scheduling for group calls.
- Tracking client progress is essential for scalability.
- Using the right tools can fill tech gaps effectively.
- Continuous improvement is key to successful group programs.
Resources from this episode:
Download the tech stack checklist: https://systemswithsam.com/tech-checklist/
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