Last Client of the Day

Let’s run it back! In this sequel to one of our most popular episodes, hosts Shanalie, Daniel, Skya, and Jozlyn return to unpack even more outrageous client horror stories straight from AITA threads and the beauty community. From shocking salon drama to unforgettable encounters, buckle up for drama, laughs, and a few “did they really just do that?” moments.Last Client of the Day is presented by Boulevard. Follow and support below: https://www.instagram.com/lastclientpod https://www.tiktok.com/@lastclientpod https://www.facebook.com/lastclientpod https://www.youtube.com/@lastclientpod hello@lastclientpod.com Content Strategy & Direction: Shanalie Wijesinghe Creative Producer: Emily BadgleyCreative Direction & Copy: Jake BroselleEdited: Stefanie MaeganSound & Music: Tristan Callaway and Servando "MAXXX" MoquetteS1 Sound & Music: Eric "Ric" Flores and Servando "MAXXX" MoquetteCamera Operator: Deborah KimGaffer: Colin ShepardS1 Pick Up Gaffer: Micah GoldfarbHair & Make Up: Z'dra JayeHair & Make Up Assistant: Rhodela CastilloProduction Assistant: Alex Wiggins and Bence TalorS1 Production Assistant: Drea Rodriguez Boulevard offers the first and only client experience platform purpose-built for appointment-based, self-care businesses. https://www.joinblvd.com/podcast https://www.instagram.com/joinblvd https://www.facebook.com/joinblvd/ https://www.tiktok.com/@joinblvd https://www.linkedin.com/company/boulevard © 2025 Bo...

Celebrity stylist Janine Jarman is an icon in the salon industry. Founder of Hairroin Salon and creator of Curl Cult, Janine has spent her entire career in the hair industry. From getting her start in high school styling hair for classmates to launching a successful salon to patenting and launching retail products carried in thousands of salons across the country, Janine’s story is an inspiring uplifting reminder to follow your passion and always bet on yourself.  Last Client of the Day is presented by Boulevard. Follow and support below: https://www.instagram.com/lastclientpod https://www.tiktok.com/@lastclientpod https://www.facebook.com/lastclientpod https://www.youtube.com/@lastclientpod hello@lastclientpod.com Content Strategy & Direction: Shanalie Wijesinghe Creative Producer: Emily BadgleyCreative Direction & Copy: Jake BroselleEdited: Stefanie MaeganSound & Music: Tristan Callaway and Servando "MAXXX" MoquetteS1 Sound & Music: Eric "Ric" Flores and Servando "MAXXX" MoquetteCamera Operator: Deborah KimGaffer: Colin ShepardS1 Pick Up Gaffer: Micah GoldfarbHair & Make Up: Z'dra JayeHair & Make Up Assistant: Rhodela CastilloProduction Assistant: Alex Wiggins and Bence TalorS1 Production Assistant: Drea Rodriguez Boulevard offers the first and only client experience platform purpose-built for appointment-based, self-care businesses. https://www.joinblvd.com/podcast https://www.instagram.com/joinblvd https://www.facebook.com/joinblvd/ https://www.tiktok.com/@joinblvd https://www.linkedin.com/company/boulevard © 2025 Bo...

AmSpa’s founder, Alex Thiersch, joins us to discuss what inspired him to start the organization and how its mission has evolved over the years. We also dive into medspa legislation, strategies for improving the industry’s image, and common compliance mistakes to avoid. Plus, he shares exciting medspa industry trends on the horizon and how you and your brand can stay ahead of the curve.Last Client of the Day is presented by Boulevard. Follow and support below: https://www.instagram.com/lastclientpod https://www.tiktok.com/@lastclientpod https://www.facebook.com/lastclientpod https://www.youtube.com/@lastclientpod hello@lastclientpod.com Content Strategy & Direction: Shanalie Wijesinghe Creative Producer: Emily BadgleyCreative Direction & Copy: Jake BroselleEdited: Stefanie MaeganSound & Music: Tristan Callaway and Servando "MAXXX" MoquetteS1 Sound & Music: Eric "Ric" Flores and Servando "MAXXX" MoquetteCamera Operator: Deborah KimGaffer: Colin ShepardS1 Pick Up Gaffer: Micah GoldfarbHair & Make Up: Z'dra JayeHair & Make Up Assistant: Rhodela CastilloProduction Assistant: Alex Wiggins and Bence TalorS1 Production Assistant: Drea Rodriguez Boulevard offers the first and only client experience platform purpose-built for appointment-based, self-care businesses. https://www.joinblvd.com/podcast https://www.instagram.com/joinblvd https://www.facebook.com/joinblvd/ https://www.tiktok.com/@joinblvd https://www.linkedin.com/company/boulevard © 2025 Bo...

Habit Med Spa and Facial Bar’s Owner, Summer Layton, and Head of Marketing, Lexie Engel, share how they’ve built a standout brand in a crowded aesthetics market. You’ll hear insights on defining a strong brand identity, hiring a team aligned with your philosophy, and building authentic client relationships. Plus, get a sneak peek into what’s next for their business, including a new education platform designed to help providers master the business side of aesthetics. Last Client of the Day is presented by Boulevard. Follow and support below: https://www.instagram.com/lastclientpod https://www.tiktok.com/@lastclientpod https://www.facebook.com/lastclientpod https://www.youtube.com/@lastclientpod hello@lastclientpod.com Content Strategy & Direction: Shanalie Wijesinghe Creative Producer: Emily BadgleyCreative Direction & Copy: Jake BroselleEdited: Stefanie MaeganSound & Music: Tristan Callaway and Servando "MAXXX" MoquetteS1 Sound & Music: Eric "Ric" Flores and Servando "MAXXX" MoquetteCamera Operator: Deborah KimGaffer: Colin ShepardS1 Pick Up Gaffer: Micah GoldfarbHair & Make Up: Z'dra JayeHair & Make Up Assistant: Rhodela CastilloProduction Assistant: Alex Wiggins and Bence TalorS1 Production Assistant: Drea Rodriguez Boulevard offers the first and only client experience platform purpose-built for appointment-based, self-care businesses. https://www.joinblvd.com/podcast https://www.instagram.com/joinblvd https://www.facebook.com/joinblvd/ https://www.tiktok.com/@joinblvd https://www.linkedin.com/company/boulevard © 2025 Bo...

In this roundtable, our hosts of veteran beauty professionals tackle real-world ‘Would You Rather?’ scenarios around hiring, firing, feedback, and everything in between. Whether you're a business owner or team member, get ready to laugh, cringe, and learn during this hilarious debate. Last Client of the Day is presented by Boulevard. Follow and support below: https://www.instagram.com/lastclientpod https://www.tiktok.com/@lastclientpod https://www.facebook.com/lastclientpod https://www.youtube.com/@lastclientpod hello@lastclientpod.com Content Strategy & Direction: Shanalie Wijesinghe Creative Producer: Emily BadgleyCreative Direction & Copy: Jake BroselleEdited: Stefanie MaeganSound & Music: Tristan Callaway and Servando "MAXXX" MoquetteS1 Sound & Music: Eric "Ric" Flores and Servando "MAXXX" MoquetteCamera Operator: Deborah KimGaffer: Colin ShepardS1 Pick Up Gaffer: Micah GoldfarbHair & Make Up: Z'dra JayeHair & Make Up Assistant: Rhodela CastilloProduction Assistant: Alex Wiggins and Bence TalorS1 Production Assistant: Drea Rodriguez Boulevard offers the first and only client experience platform purpose-built for appointment-based, self-care businesses. https://www.joinblvd.com/podcast https://www.instagram.com/joinblvd https://www.facebook.com/joinblvd/ https://www.tiktok.com/@joinblvd https://www.linkedin.com/company/boulevard © 2025 Bo...

Education isn’t optional in aesthetics; it’s everything. In this episode, Patrick Hammonds, CEO and CFO of The Injection Room, dives into how the company is raising the bar in medical aesthetics with top-notch training and mentorship through the Injection Collective. Patrick also breaks down how the right education can prevent mistakes, avoid client spirals, and build confident, skilled professionals. Last Client of the Day is presented by Boulevard. Follow and support below: https://www.instagram.com/lastclientpod https://www.tiktok.com/@lastclientpod https://www.facebook.com/lastclientpod https://www.youtube.com/@lastclientpod hello@lastclientpod.com Content Strategy & Direction: Shanalie Wijesinghe Creative Producer: Emily BadgleyCreative Direction & Copy: Jake BroselleEdited: Stefanie MaeganSound & Music: Tristan Callaway and Servando "MAXXX" MoquetteS1 Sound & Music: Eric "Ric" Flores and Servando "MAXXX" MoquetteCamera Operator: Deborah KimGaffer: Colin ShepardS1 Pick Up Gaffer: Micah GoldfarbHair & Make Up: Z'dra JayeHair & Make Up Assistant: Rhodela CastilloProduction Assistant: Alex Wiggins and Bence TalorS1 Production Assistant: Drea Rodriguez Boulevard offers the first and only client experience platform purpose-built for appointment-based, self-care businesses. https://www.joinblvd.com/podcast https://www.instagram.com/joinblvd https://www.facebook.com/joinblvd/ https://www.tiktok.com/@joinblvd https://www.linkedin.com/company/boulevard © 2025 Bo...

In this special episode, we shine a light on our co-host Jozlyn Miller as a featured guest. With over 16 years of experience in spa management operations and client care, she dives into why the client experience is your most powerful revenue driver, what today’s clients expect, and how to turn one-time visits into lifelong relationships. Plus, Jozlyn unpacks the early touchpoints businesses often miss, strategies for training your team, and reveals simple changes that can make a major impact for your spa right now. Last Client of the Day is presented by Boulevard. Follow and support below: https://www.instagram.com/lastclientpod https://www.tiktok.com/@lastclientpod https://www.facebook.com/lastclientpod https://www.youtube.com/@lastclientpod hello@lastclientpod.com Content Strategy & Direction: Shanalie Wijesinghe Creative Producer: Emily BadgleyCreative Direction & Copy: Jake BroselleEdited: Stefanie MaeganSound & Music: Tristan Callaway and Servando "MAXXX" MoquetteS1 Sound & Music: Eric "Ric" Flores and Servando "MAXXX" MoquetteCamera Operator: Deborah KimGaffer: Colin ShepardS1 Pick Up Gaffer: Micah GoldfarbHair & Make Up: Z'dra JayeHair & Make Up Assistant: Rhodela CastilloProduction Assistant: Alex Wiggins and Bence TalorS1 Production Assistant: Drea Rodriguez Boulevard offers the first and only client experience platform purpose-built for appointment-based, self-care businesses. https://www.joinblvd.com/podcast https://www.instagram.com/joinblvd https://www.facebook.com/joinblvd/ https://www.tiktok.com/@joinblvd https://www.linkedin.com/company/boulevard © 2025 Bo...

Cameron Hemphill, founder of Growth 99 and host of the Medical Millionaire podcast, shares his insights on achieving medspa success. He emphasizes the importance of tracking KPIs and utilizing tech stacks for scalability. The conversation dives into financial strategies like client financing and flexible payment options that enhance satisfaction. Cameron also discusses emerging trends in the aesthetics industry for 2025, effective patient retention techniques, and the essential balance between artistry and business in medspas.

From starting fresh in cosmetology school in her late 20s to becoming an industry leader, Carla Zuniga’s story is proof that it’s never too late to pursue your passion. As a hairstylist, educator, podcast co-host, and the founder behind Her Power Pins, Carla’s multifaceted journey is rooted in empowerment, creativity, and purpose. In this episode, Carla shares her journey of reinvention, balancing motherhood with entrepreneurship, and manifesting her dream role as the first educator of IIles Formula Haircare. Carla also dives into her best advice for motivating teams, designing education that meets stylists where they are, and setting boundaries. Plus, she shares tips to help salon owners tackle the rest of 2025 with confidence. Last Client of the Day is presented by Boulevard. Follow and support below: https://www.instagram.com/lastclientpod https://www.tiktok.com/@lastclientpod https://www.facebook.com/lastclientpod https://www.youtube.com/@lastclientpod hello@lastclientpod.com Content Strategy & Direction: Shanalie Wijesinghe Creative Producer: Emily BadgleyCreative Direction & Copy: Jake BroselleEdited: Stefanie MaeganSound & Music: Tristan Callaway and Servando "MAXXX" MoquetteS1 Sound & Music: Eric "Ric" Flores and Servando "MAXXX" MoquetteCamera Operator: Deborah KimGaffer: Colin ShepardS1 Pick Up Gaffer: Micah GoldfarbHair & Make Up: Z'dra JayeHair & Make Up Assistant: Rhodela CastilloProduction Assistant: Alex Wiggins and Bence TalorS1 Production Assistant: Drea Rodriguez Boulevard offers the first and only client experience platform purpose-built for appointment-based, self-care businesses. https://www.joinblvd.com/podcast https://www.instagram.com/joinblvd https://www.facebook.com/joinblvd/ https://www.tiktok.com/@joinblvd https://www.linkedin.com/company/boulevard © 2025 Bo...

After encountering countless scams in the medspa industry, Anya Knower, Founder and CEO of The Aesthetics Advantage, reveals what to avoid—and what really works. Discover how to optimize internal processes, improve your marketing, create high-converting events, and think like your patients for lasting success. Plus, learn how to stay ahead with 2025 aesthetic trends. Last Client of the Day is presented by Boulevard. Follow and support below: https://www.instagram.com/lastclientpod https://www.tiktok.com/@lastclientpod https://www.facebook.com/lastclientpod https://www.youtube.com/@lastclientpod hello@lastclientpod.com Content Strategy & Direction: Shanalie Wijesinghe Creative Producer: Emily BadgleyCreative Direction & Copy: Jake BroselleEdited: Stefanie MaeganSound & Music: Tristan Callaway and Servando "MAXXX" MoquetteS1 Sound & Music: Eric "Ric" Flores and Servando "MAXXX" MoquetteCamera Operator: Deborah KimGaffer: Colin ShepardS1 Pick Up Gaffer: Micah GoldfarbHair & Make Up: Z'dra JayeHair & Make Up Assistant: Rhodela CastilloProduction Assistant: Alex Wiggins and Bence TalorS1 Production Assistant: Drea Rodriguez Boulevard offers the first and only client experience platform purpose-built for appointment-based, self-care businesses. https://www.joinblvd.com/podcast https://www.instagram.com/joinblvd https://www.facebook.com/joinblvd/ https://www.tiktok.com/@joinblvd https://www.linkedin.com/company/boulevard © 2025 Bo...