

Agency Journey
Gray MacKenzie
How do world-class agencies continue to grow profitably and hit their goals, even through the choppy waters and challenges of agency life?
How do leaders like Tiffany Sauder, Marcus Sheridan, Jay Acunzo, Shama Hyder, David C. Baker, Nikole Rose, and Zeb Evans think?
Join Agency Journey host Jakub Grajcar as he interviews agency operators and leaders to share insights, actionable tips, and hilarious stories from the builders who live in the agency trenches.
Each episode focuses on crucial aspects of growing an agency like building the right team, delegation, project management, client success and retention, and operating frameworks like EOS.
Brought to you by ZenPilot: we help lead your agency through the final project management implementation you’ll ever need. Book a call to learn more at ZenPilot.com/Call.
Don’t forget to rate + follow the podcast if you enjoyed it!
How do leaders like Tiffany Sauder, Marcus Sheridan, Jay Acunzo, Shama Hyder, David C. Baker, Nikole Rose, and Zeb Evans think?
Join Agency Journey host Jakub Grajcar as he interviews agency operators and leaders to share insights, actionable tips, and hilarious stories from the builders who live in the agency trenches.
Each episode focuses on crucial aspects of growing an agency like building the right team, delegation, project management, client success and retention, and operating frameworks like EOS.
Brought to you by ZenPilot: we help lead your agency through the final project management implementation you’ll ever need. Book a call to learn more at ZenPilot.com/Call.
Don’t forget to rate + follow the podcast if you enjoyed it!
Episodes
Mentioned books

Oct 26, 2018 • 18min
#AgencyVision: Don't Mistake Activity for Accomplishment
Coach John Wooden said "Don't mistake activity for accomplishment." It strikes me how often I've confused the two. Sometimes, it's internal. My focus is just crossing off the easy things on my list, avoiding the things that will have real impact. Other times it impacts client work. It's so easy to get wrapped up in shipping deliverables that we don't spend the time / don't have the time to think about what all this activity is accomplishing. In this episode we unpack this idea and the impact it has on your every day as an agency owner. Enjoy!
*** More Information ***
Want to learn more about ZenPilot?
https://www.zenpilot.com
Want to join the Agency Journey Insiders group on Facebook?
https://www.facebook.com/groups/agencyjourneyinsiders/
Want to see how your agency revenue lines up with the benchmark?
https://www.zenpilot.com/benchmark
Want to learn the EXACT process we use to help marketing agencies implement processes and systems they need to scale without reinventing the wheel?
https://www.zenpilot.com/free-training
Want a free agency strategy session?
https://www.zenpilot.com/apply
#AgencyVision

Oct 21, 2018 • 32min
Worksheet: How to Deal with the Stress and Pressure of Agency Ownership with Pete Brand
As an agency professional, how do you deal with stress and the pressure of day-to-day operations? Pete Brand, CEO and Co-Founder of MINDSCAPE, has learned valuable lessons and implemented daily habits to address the anxiety of agency ownership and bring clarity and balance. Join the community at AgencyJourneyInsiders.com!

Oct 14, 2018 • 34min
LIVE Sales Role Playing Exercise and Selling to Value with David Weinhaus
On this episode, David and Andrew go deep into the topic of selling to value. It is a different experience from selling to services or selling to features. When you're selling to value, you need to invest the time getting to know your prospect. To spice things up a little bit, Andrew and David do some live sales role playing.
Join the community at AgencyJourneyInsiders.com!

Oct 12, 2018 • 22min
#AgencyVision: Why Marketing Agencies Should Forget Deliverables and Deal in Transformations
Are you selling deliverables or transformation to your clients? In this episode of #AgencyVision, we discuss the pain point felt by so many agencies and the mindset shift and positioning change needed to solve the problem and better align agencies with their clients.
*** More Information ***
Want to learn more about ZenPilot?
https://www.zenpilot.com
Want to join the Agency Journey Insiders group on Facebook?
https://www.facebook.com/groups/agencyjourneyinsiders/
Want to see how your agency revenue lines up with the benchmark?
https://www.zenpilot.com/benchmark
Want to learn the EXACT process we use to help marketing agencies implement processes and systems they need to scale without reinventing the wheel?
https://www.zenpilot.com/free-training
Want a free agency strategy session?
https://www.zenpilot.com/apply
#AgencyVision

Oct 10, 2018 • 29min
#AgencyVision: Solo-Founder or Co-Founder?
Got a question that pertains to most of you — it's the classic about whether to operate as a solo founder or bring on at least one co-founder/partner. On this episode we're not trying to answer which is objectively better. We talk through the major points to consider so you can make the best decision for you. Enjoy!
*** More Information ***
Want to learn more about ZenPilot?
https://www.zenpilot.com
Want to join the Agency Journey Insiders group on Facebook?
https://www.facebook.com/groups/agencyjourneyinsiders/
Want to see how your agency revenue lines up with the benchmark?
https://www.zenpilot.com/benchmark
Want to learn the EXACT process we use to help marketing agencies implement processes and systems they need to scale without reinventing the wheel?
https://www.zenpilot.com/free-training
Want a free agency strategy session?
https://www.zenpilot.com/apply
#AgencyVision

Oct 7, 2018 • 38min
Building a T-Shaped Agency and Transformational Leadership with Remington Begg
Remington initially appeared on Agency Journey back in episode 56 where we discussed his team. Right after that interview, he went through a ton of team transition and almost had to start from scratch. In this episode Gray and Remmington discuss how to build an agency you want to own and the leadership traits necessary to scale the team. Enjoy!

Oct 1, 2018 • 23min
Loser Agency Owner or Winner Agency Owner: Which are you?
In episode 158, Gray and Andrew discuss what separates winning agency owners from loser agency owners. A lot of people own a business, that isn't hard. The agency owners that build sustainable businesses are the ones that learn how to transfer ownership to each area of their lives and lead their teams by example. Enjoy!

Sep 24, 2018 • 24min
Why Agencies Struggle to Scale (and How to Fix It)
Two episodes ago, Gray and Andrew shared the background story on why they decided to pivot from DoInbound and rebrand as ZenPilot. Today, they dig into why agencies struggle to scale. After working with over 950 agencies over the years, the same problems keep coming up. What is the path forward? Listen to this episode to find out ;)

Sep 17, 2018 • 30min
Finding Value in Community & Other #INBOUND18 Reflections
In episode 156, Gray and Andrew share thoughts on finding value in a community, public speaking, and other reflections from #INBOUND18.

Sep 3, 2018 • 42min
Our Rebrand Story: Meet ZenPilot
Friends, it has been a lot time. And there is a lot to catch you up on! Pull up a seat and let's go!