The eCom Ops Podcast

How to Turn a Kickstarter Campaign into an eCommerce PowerhouseDylan Lam is a growth marketing expert with extensive experience in crowdfunding and eCommerce, CEO and Founder of Omirank. Known for orchestrating successful product launches, Dylan utilizes a proven formula to help businesses grow and scale. His expertise lies in leveraging crowdfunding platforms like Kickstarter and Indiegogo to validate products, build engaged communities, and drive sustainable growth for eCommerce brands.Omirank is a growth agency that evolved from an Amazon PPC agency in 2019. Specializing in product development, validation, and crowdfunding product launches, Omirank uses data-driven strategies and cutting-edge models to ensure its clients succeed. By focusing on reducing risks through product validation and external traffic strategies like the one-page funnel, Omirank helps eCommerce sellers avoid outdated strategies and maximize their potential for long-term success.The No.1 eCom Operations hackYou are set up to build new products, and therefore, Kickstarter or Indiegogo are our safe haven because we don’t have to invest initial amounts in stocks into the inventories.You Will Learn:Use Kickstarter as a marketing engine to build brand awareness, not just to fund projects.Shift from a product-focused approach to building a long-term brand that stands out in today's competitive marketplace.Avoid the classic eCommerce pitfalls like over-reliance on Amazon and expanding too fast without considering infrastructure and market readiness.Let’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.

Actionable tips: Revolutionizing B2B SalesA visionary in sales, Federico Presicci, has unearthed a key insight: buyers prioritize solutions over the internal processes of sales teams. This understanding is pivotal to his sales enablement and training approach. Federico's mission involves developing robust systems that improve sales skills and foster emotional intelligence and resilience. His work across various organizations has made him a pioneer in introducing innovative sales solutions.GetAccept is transforming B2B sales by facilitating personal and engaging interactions between sellers and buyers. Central to their service is the digital salesroom, designed to significantly boost win rates by enhancing buyer engagement and understanding throughout the sales process. This innovative approach is streamlininThe No.1 eCom Operations hackKnowing your margins and understanding market differences from an operational perspective but also a legal perspective are important.You Will LearnConsistency in Methodology: Stick to a sales methodology long enough to see its effectiveness.Emotional Intelligence: Cultivate the ability to understand and relate to clients on an emotional level.Comprehensive Sales Enablement: Focus on training, content, process, and collaboration for a holistic sales strategy.Leveraging AI: Use AI and automation to enhance efficiency but maintain the human touch where necessary.Let’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.

The Amazon-Free Zone: How Baltic Marketplaces Thrive on Local ExpertiseBartek Makuch is a tech innovator and seasoned venture capital professional known for his "can-do" attitude and ability to drive challenging projects to success. As a key figure in PHH Group, he’s transforming eCommerce in the Baltics and Finland, leading the region’s largest online marketplace.PHH Group, the largest online marketplace in the Baltics and Finland, is revolutionizing eCommerce with its strong presence in Lithuania, Latvia, Estonia, and Finland. Formed in 2021, the company connects over 3000 European sellers with thousands of loyal customers, offering seamless online shopping and convenient in-store pickup options.The No.1 eCom Operations hackSuccessful businesses try to make their customers loyal customers, retain them by offering personalized promotions, asking and coming back with special offers, remembering that, okay, this buyer bought a product a couple of months ago. Well, the product is probably already running out, in case it is some product that wears off after a certain period of time.You Will Learn:How PHH Group achieved 60% year-over-year growth in the competitive Baltic market.The key challenges and opportunities for international sellers entering the Baltics and Finland.Why Amazon struggles to compete in this unique multi-language, multi-regulation region.The future of eCommerce: AI-driven personalization and the rise of social commerce.Let’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.

Shopify Secrets: Amplifying Online RevenueClayton Bates is a renowned Shopify Expert hailing from New South Wales, Australia. With a track record of infusing tens of millions into small businesses worldwide, his expertise in building and redesigning Shopify websites is unmatched. Beyond his technical skills, Clayton is a fervent entrepreneur at heart. His genuine passion lies in bolstering businesses to achieve unparalleled online success.Inspire Small Business isn't just another web design agency; it embodies a vision. Established with an aim to stand beside business owners fervent about growth and conversions, the company has always prioritized innovation. With impressive accolades such as generating 20 Million Dollars in extra client revenue and garnering 100+ Five Star Reviews, Inspire Small Business stands tall as a beacon of value, trust, and partnership in the e-commerce world. The company's ethos is evident in its unique approach – consistently offering unparalleled value without expecting anything in return.The No.1 eCom Operations hackIf you look at a website, there might be 30 1% of things, where if you just change one of those 1% things, it's not really gonna make a big difference. But if you change all 30 of those little 1% things, then it's gonna make a very big difference.You Will LearnHow AI is revolutionizing the e-commerce landscape and why businesses should adapt.The crucial importance of mobile optimization in today's online market.Common pitfalls in e-commerce and actionable strategies to sidestep them.Secrets to harnessing the influence of customer reviews and using them to your advantage.Let’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.

David Cikanek, Head of Global Sales at EXPANDO, shares his expertise in connecting local stores with global e-commerce marketplaces, especially in Central and Eastern Europe. He discusses strategies for maximizing online sales, emphasizing the importance of the right platform. David also tackles customer satisfaction, revealing how effective return policies can influence return rates. Additionally, he explores the complexities of navigating language barriers in international markets and offers insights on future e-commerce trends that businesses should prepare for.

Cracking the Code of Sales Tax in eCommerceIn this episode of the eCom Ops Podcast, Lahari Neelapareddy, CEO and founder of Tax Hero, discusses the complexities of sales tax compliance for eCommerce businesses, sharing insights and practical tips for keeping your business compliant and thriving.Lahari Neelapareddy is the CEO and founder of Tax Hero, a full-service sales tax solution provider for eCommerce businesses. Combining technology with expert human oversight, Tax Hero ensures that businesses of all sizes remain compliant across every state, allowing owners to focus on growth instead of sales tax worries.Tax Hero is a full-service sales tax solution provider designed to take the burden of compliance off the shoulders of eCommerce businesses. Specializing in Shopify stores and CPG industries, Tax Hero offers an all-inclusive service that handles every aspect of sales tax management—from configuration to filing. With a single, transparent price package, businesses of all sizes can benefit from Tax Hero’s expertise without worrying about hidden fees or complicated DIY setups.The No.1 eCom Operations hackPeople think that software apps are going to solve all their problems, but you still need a human component. You need people to actually review what's going on, make sure you're compliant, and handle tricky situations by state. Technology alone isn't enough—you need someone who can call states if there needs to be communication with them.You Will Learn:Why sales tax compliance is essential for every eCommerce business.Common misconceptions about sales tax and how to avoid costly mistakes.The importance of combining technology with human oversight in sales tax management.Real-world success stories of businesses overcoming sales tax challenges with Tax Hero.Insights from successful eCommerce podcast episodes.Let’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.

Things Every eCommerce Business Should Know About MarketingDaniel Budai, CEO of Budai Media, has established himself as a leading expert in eCommerce retention marketing. With a background that spans talking to hundreds of eCommerce business professionals, Daniel has a deep understanding of the common challenges faced by high-growth eCommerce brands. His clients often struggle with customer lifecycle optimization despite having great products and stable website traffic. Daniel’s expertise lies in professionally implementing email, SMS marketing, push notifications, and loyalty programs, helping brands maximize their customer retention and revenue.As the host of "The Ecom Show" podcast, Daniel has interviewed notable figures like Ezra Firestone and Molly Pittman. His work has been recognized in Wall Street Journal best-selling author Joey Coleman’s book Never Lose an Employee Again.Budai Media, founded by Daniel Budai in 2018, is a premier retention marketing agency dedicated to helping eCommerce brands build strong relationships with their customers and significantly increase their revenue. The company’s mission is to assist businesses in boosting their sales through expert retention strategies that focus on increasing customer lifetime value.The No.1 eCom Operations hackOne of my biggest realizations was that just send twice as many email campaigns to make more money. You know, it's nothing very sophisticated.You Will Learn:How to transition from a non-related field to eCommerce.The importance and effectiveness of email marketing in driving sales.Recommended tools and strategies for email marketing.Common challenges in eCommerce and how to overcome them.Different attribution models and their importance.How to effectively use SMS, push notifications, and WhatsApp for marketing.Insights from successful eCommerce podcast episodes.Practical advice for eCommerce startups focusing on retention marketing.Let’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.

Special Mix: How to Run a Successful Amazon Store - Expert TipsWelcome to our Special Mix! In this episode, we're breaking down the key elements every Amazon store owner should know. If you're an eCommerce business owner looking to scale, optimize your operations, and enhance your Amazon marketplace strategies, this episode is just for you.Featured Guests:Ian Bower - Founder of Graphic RhythmKusha Karvandi - Inc 500 EntrepreneurWill Haire - Co-founder of BellaVixOmar Angri - CEO of MarginBusinessYou Will Learn:How to optimize product images for better sales.Strategies for using keywords to improve searchability.Comprehensive marketing techniques to enhance brand visibility.The importance of localizing listings for new markets.Why PPC campaigns are essential for driving traffic and sales.Key Moments: 00:29 Who are our today’s experts?01:14 Why are high-quality images crucial for Amazon sales?02:59 What are the compliance tricks for Amazon's image guidelines?04:04 What are the most common mistakes businesses make regarding design imagery?06:36 How to improve your Amazon SEO with relevancy and keywords?09:43 Can Google SEO strategies enhance Amazon listings?11:33 What are the biggest challenges Amazon sellers face today?13:56 What does a full funnel approach on Amazon look like?17:15 What tools do you use to manage Amazon accounts?17:57 How do you handle reviews and ratings on Amazon?19:31 What common mistakes do sellers make when expanding to new markets?20:46 Will AI and tools like ChatGPT replace professionals for Amazon listings?21:40 How challenging is it to optimize an Amazon listing?23:43 What’s your top advice for new or growing e-commerce businesses on Amazon?24:53 Why should you invest in PPC campaigns on Amazon?Let’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.

AI Avatars: Transforming Sales and Customer Engagement with Jay PandyaJay Pandya is a visionary tech entrepreneur who transitioned from a career as a medical doctor to leading the AI revolution. As the founder of Zingify and MVP Ventures, Jay is dedicated to making expert knowledge accessible globally. His passion for personal development and innovative technology drives his mission to break down barriers and democratize wisdom.Zingify, initially known as Masterdojo, pioneers human-centric IT solutions, leveraging AI, blockchain, cybersecurity, and IoT to create interactive AI avatars of renowned experts. MVP Ventures specializes in AI-driven platform business strategies, providing robust business and technical expertise to build multi-million-dollar platform models, driving intelligent execution and significant growth.The No.1 eCom Operations hackAI assistant is like having a salesperson in your store talking to a customer about the intent, what questions they might have. That's not covered in a product description, the reviews, the price, and the discounts. If the customer is leaving, AI assistant will jump in and actually curate an offer right on the spot to reduce the abandoned shopping cart instances.You Will Learn:How Jay Pandya transitioned from being a medical doctor to a tech entrepreneur.The mission and vision behind Zingify and its role in democratizing expert knowledge through AI avatars.The strategic applications of AI in enhancing e-commerce operations, from traffic generation to customer retention.Insights into the future of AI in sales and customer interactions and how Zingify is pioneering innovative solutions in this space.Let’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.

Must-listen - They Succeeded, So Can You: Follow the Tips - Special MixMichael & Eugene Ravitsky: Navigating Shopify's Challenges and OpportunitiesBrothers Michael and Eugene Ravitsky, from Factory Pure share their experiences in starting and scaling a business with Shopify. They provide a candid look into the platform's ease of use for beginners and discuss its limitations and challenges as a business grows. From custom integrations to navigating sales tax issues, they offer a comprehensive view of operating an eCommerce business on Shopify.Anatoly Labinskiy: The Resilience of an eCommerce EntrepreneurAnatoly Labinskiy, an eCommerce expert and entrepreneur, takes us through his journey of discovering and mastering the world of eCommerce. From initial struggles with dropshipping to achieving success through mentorship and strategic focus, Anatoly's story is a testament to perseverance in the face of challenges, highlighting the importance of consistent learning and adaptation in the eCommerce landscape.Moustafa Moursy: Leveraging Data for eCommerce GrowthMoustafa Moursy from Push Analytics dives into the significance of data and processes in eCommerce. He emphasizes the need for understanding data to drive decisions and outlines strategies for immediate growth. His insights into data-driven decision-making provide valuable lessons for eCommerce store owners looking to refine their business processes and achieve significant growth.Clayton Bates: Mastering Shopify and Website OptimizationClayton Bates, a Shopify expert with a track record of significantly boosting client revenue through website redesigns, discusses common pitfalls in eCommerce site design. He highlights key areas like homepage layout, product page effectiveness, site navigation, checkout process, and the crucial aspect of mobile optimization.You Will Learn:Deep Dive into Shopify: Understand the platform's capabilities and limitations for growing businesses, as shared by Michael & Eugene.Resilience in eCommerce: Anatoly's journey reveals the importance of adaptability and strategic thinking in the evolving online marketplace.Data-Driven Business Strategies: Learn from Moustafa how to harness data effectively for optimizing eCommerce operations and achieving growth.Website Optimization Secrets: Clayton sheds light on the top five mistakes eCommerce store owners make and how to rectify them for improved performance and sales.Maximizing Mobile Traffic: Emphasize the importance of mobile optimization, as highlighted by Clayton, to cater to the majority of online consumers.Let’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.