Coaching for Leaders

Jeremie Kubicek 5 Gears: How to Be Present and Productive When There is Never Enough Time* Jeremie Kubicek is co-founder of GiANT Worldwide and the GiANT companies. He is the bestselling author of Making Your Leadership Come Alive and speaker to organizations throughout the world on transformational leadership, emotional intelligence, and personal growth. 5th Gear: Learn to Get "In the Zone" Do you have trouble getting "In The Zone"? This is where 5th gear can help. Time flies by, you get things done, and progress is made. Dave mentioned the book Flow: The Psychology of Optimal Experience* by Mihaly Csikszentmihalyi. 4th Gear: Leading in a Task World Most adults spend their day multi-tasking with phone calls, emails, chores and more. Learning how to manage 4th gear correctly is key for maximum productivity. 3rd Gear: Why Being Social Matters Third Gear is all about being social and building friendships. It happens in coffee shops, at dinner parties and other social gatherings, and it's the secret ingredient in business that many people overlook. “Be interested before being interesting.” -Jeremie Kubicek Dave mentioned episode 193: Five Ways to Be a Go-Giver with Bob Burg 2nd Gear: Connecting Deeply How often do you have deep, refreshing conversations? Do you really know how to be present with others? This is 2nd gear. 1st Gear: Learn How To Recharge Most people struggle to truly recharge. Learn how successful people take time to rest and recharge so they can give their families, teams and friends their best. Reverse: Learn How to Apologize Most people struggle with backing up and apologizing. Reverse is all about owning your mistakes and moving forward in a healthy way. Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Sharone Bar-David (LinkedIn) Author, Trust Your Canary: Every Leader’s Guide to Taming Workplace Incivility* Six beliefs that cause many of us to tolerate workplace incivility: We’re Like Family Here We Have the Right to Vent I Know My Colleague’s Boundaries You Can’t Change Someone’s Personality The Characteristics of the Group (or Industry) Make it OK People Need to Get Thicker Skins “It’s your responsibility to create a workplace where everyone can perform at their best.” -Sharone Bar-David Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

John Corcoran: How to Increase Your Income Today by Building Relationships with Influencers, Even if you Hate Networking Key Points Focus on the groups and associations that match best with your networking goals. Volunteer to serve the association in a way that allows you to easier connect with others. Invest time over six months or a year before you expecting to see a meaningful return. Identify people you want to know and considering interviewing them for the benefit of the rest of the association. Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Bonni Stachowiak: Teaching in Higher Ed Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*. Bonni mentioned episode 84: Daniel Pink on To Sell is Human We also mentioned and recommended the book Drive by Daniel Pink* as a great resource on how to motivate people Audio Question from Jenga ”The only way to influence someone is to find out what they want and show them how to get it." -Dale Carnegie Dave mentioned the Carnegie Coach series on “innerviewing:” Carnegie Coach episode 39: Get To Know People Without Being Awkward Carnegie Coach episode 40: Just the Facts, Ma’am Carnegie Coach episode 41: Discovering Another Person’s Motives Caring Coach episode 42: How to Know What People Value Question from Tyler How do you get off the phone with someone who is a long-winded "good ole boy?" My analysts each work with lots of sales reps, and many accounts. We have a few sales reps who like to call every day, and invariably the call ends up being 15-25 minutes. A lot of drawn out, slow responses. Talking about local news, smalltalk before they want to get down to business. This is a really essential part of the local culture, but my team doesn't have time for it. If every rep did that every day, we'd have to work 16 hours a day just to get off the phones. Bonni mentioned How to End a Conversation video posted on The Art of Manliness Question from Roger I am a trainer in a corporation that just went through an acquisition. My manager has assured me that he likes training and will keep this position for the foreseeable future. He’s has asked me about my future plans/desires, my answer was that I love the role I am in but would like to make it grow into a “Manager” position since my duties vary especially now. My current project may take a few years. At the same time I am very engaged with my home facility trying to create and be a part of any new systems or leadership training for my local/regional team. Any advice from you and Bonni? These are the areas I “think” I want to grow and need help to “intraprenurally” achieve: Remain a crucial component to the company in the current training role. Evolve the role into mentoring, technical and future training opportunities. Create a manager position to grow into. I do not have any specific training credentials or graduate degrees just 20+ years of service in various capacities. Audio Question from Phil Dave mentioned finding Transitioning Vets by Bill Nowicki on iTunes Dave recommends the following article on mentoring: 10 Ways to Be a Better Mentor From Those Who’ve Done It Feed Your Career Octopus: Tips For Finding (And Keeping) Awesome Mentors “Sometimes our nervousness can translate into a deep, high regard for another person and what they’ve contributed.” -Bonni Stachowiak Question from Shannon I'm struggling with a boss whose management style is "adhoc-cratic". In addition, she values relationships but not timely and thorough intra office communication, and she is slow to follow through. This has delayed work and caused much tension and poor communication with our senior leadership. One senior leader says she holds me equally responsible, though this seems completely unfair given the power dynamics and balance of responsibility, especially when it comes to managing the work of other staff. I've taken on much responsibility to compensate, but am concerned that I can't do both of our jobs in the long-term. I have two young children and 90 hour work weeks are not possible. Without additional staff, I would burn out and the timeliness and quality of the work might be compromised.

Mark Barden: A Beautiful Constraint Mark Barden is the author of A Beautiful Constraint: How To Transform Your Limitations Into Advantages, and Why It's Everyone's Business*. Working with constraints is more and more the norm in today’s organizations. Dr. Seuss was an early example how a constraint helped him develop a style that became uniquely his own. Even if you believe in the potential from constraints, it doesn’t mean you still like them — especially early on. “We are the stories we tell ourselves.” -Mark Barden “As a marketer, you go nowhere if you don’t understand the needs of your audience.” -Mark Barden “Anybody with the right mindset, the right method, and the right motivation, can be better.” -Mark Barden Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Michael Nichols Author, Creating Your Business Vision Guidestone University Realizations Michael had after dealing with his own overwhelm: I could give more I can grow on purpose Every leader needs help “Your employer will soon forget the long hours that you spent at work, but your children will never forget the memory making moments.” -Michael Nichols The Five Phases (video) (PDF) that Michael articulates in this episode to conquer overwhelm: Purpose Path Plan Prepare People The four things leaders are typically interested in getting better at: Improving income/revenue Leadership skills development Becoming more effective/efficient Leading better through change Michael mentioned the Personal Life Plan Guide and The SIMPLE One-Page Business Plan as resources, as well as the Guidestone Executive Retreat Center. Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Randy Willhite: The Burbolators “If people have two weeks to practice, they do less in two weeks than they normally would have in one.” -Randy Willhite Ten ways to learn faster: It’s hard to start, but easier to keep going Memorize first, and then practice You have to practice Schedule time each day to practice You don’t need to master something before you go onto the next thing You don’t have to like something to learn from it Consistency beats clock time Don’t beat yourself up for falling behind Touch the strings Get back on when you fall off the horse You can The Burbolators, Randy's band, on SoundCloud. Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Amy Morin Author, 13 Things Mentally Strong People Don't Do* Amy is a licensed clinical social worker, psychotherapist, and the author of the book, 13 Things Mentally Strong People Don't Do.* She dealt with a lot of personal tragedy in her life in a short period of time, and realized that having good habits wasn’t enough. She also had to get rid of bad habits. In 2013, she wrote the list, 13 Things Mentally Strong People Don't Do. It went viral and was read and shared by millions of people in a matter of days. They Don’t Give Away Their Power “While other people can influence you, they can’t make you feel anything.” -Amy Morin They Don’t Resent Other People’s Success “When you want to change how you feel, the two things you need to change are how you think and how you behave.” -Amy Morin They Don’t Give Up After the First Failure They don’t view failure as a reason to give up. Instead, they use failure as an opportunity to grow and improve. They are willing to keep trying until they get it right. “The fear of failure keeps us from trying our best.” -Amy Morin They Don’t Feel the World Owes Them Anything They Don’t Expect Immediate Results “A lot of us give up when we don’t see huge, drastic results really fast.” -Amy Morin Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Bonni Stachowiak: Teaching in Higher Ed Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*. Question from Nancy I am in a situation myself right now where I was promoted awhile back as it stands right now. I manager a team, but I don't have salary discussions or assessments with them. My manager has said he is willing to give me the mandate I want and to form the role together with me. This is flattering and scary at the same time. My longterm goal is to become a director. Now I am thinking, perhaps I should ask for the responsibility of having the assessments and salary discussions with the team? I am thinking it might be a good step towards my longterm goal. If you have any wise advice I would appreciate your input. I am a little lost. Audio Question from Jeff Dave mentioned episode #190: How to Improve Your Coaching Skills with Tom Henschel Dave mentioned Dale Carnegie’s book How to Win Friends and Influence People* Bonni mentioned Peter Block’s book Flawless Consulting: A Guide to Getting Your Expertise Used* Dave mentioned his past article, 8 Ways to Influence Without Authority Question from Tyler I read in a Forbes article that 89 of the Fortune 100 companies are now using MBTI to help match employees to roles. My company does not presently use this, but I have done some work on it with my team. Actually, a personal interest and goal of mine would be to eventually become a trainer in this subject, both for MBTI and DiSC. Do you know anyone who works with these and how I might network or "mentee" with someone who does this? We mentioned the Myers-Briggs Type Indicator (MBTI) by CPP Radiance House has fabulous publications for MBTI work Susan Gerke is a resource for MBTI work Doug McRae is a resource for DiSC work Audio Question from Nathaniel “Advice just doesn’t work unless it’s asked for.” -Bonni Stachowiak Bonni mentioned Pinboard (Dave’s library) Bonni mentioned OmniFocus for managing tasks Bonni mentioned TextExpander for automating common keyboard entries Question from Joseph I work in a retail business chain. In the past year, my company has really embraced leadership, and servant leadership at the highest level. I feel like they have done a wonderful job in sharing the message with the upper management/team leads at all of our locations, however I don't feel like it has traveled well to our assistant team leads, departments, or entry level team members, thus, not truly changing our culture. I was wondering if you had any suggestions on how I could help better achieve this at my location. I was thinking about holding small store leadership/development sessions, but am at a standstill on how to structure and execute them. Any thoughts or advice? Question from Stefan Part of my job is also creation and implementation of all relevant procedures and policies within the Company. Currently, I am "producing" so called Open door policy. I have some questions about suitable content of such a policy. It is not just about the "open door", so willingness of managers to accept employees and speak with them about their personal problems, daily issues. I think it is much more the right of employees to "raise their voice", so to address suggestions, complaints etc, how to solve problems etc. Do you have some proper name for time when manager has free time for employees, for example chat with manager, open hour with manager? Dave mention John Kotter’s book Leading Change* Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning,

Tim Stringer Technically Simple Tim appeared on two past shows: Episode 151: How to Be More Productive Episode 183: Use Technology To Build and Strengthen Relationships 4 Pillars of Holistic Productivity 1. Inner Reflection Tim recommended The Way We’re Working Isn’t Working* by Tony Schwartz 2. Acceptance “No matter how busy I am, I always have time to talk about how busy I am.” -Tim Stringer (echoing a human truth) “It’s pretty hard to be a victim and be grateful at the same time.” -Tim Stringer 3. Focus 4. Inspired Action Tim mentioned the Day One app. On Thursday, July 30th @ 10am PDT / 1pm EDT, Tim and I will be hosting a How to Step Into Action With Holistic Productivity webinar. You'll get: Identify a strategic area for focus Determine your first actions to create a positive shift Connect and get inspired by other members of the community If you agree to appear on video, reserve your free space at: http://coachingforleaders.com/stepintoaction Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.