
Retail Gets Real
Retail impacts everyone, everywhere, every day. Join the National Retail Federation for authentic, insightful conversations with the industry's most interesting people. Hear retail executives, industry experts, entrepreneurs and influencers discuss trends, their career stories and the future of retail. Learn more at retailgetsreal.com.
Latest episodes

Oct 16, 2024 • 16min
365. Halloween spending tricks, treats and trends
It’s spooky season, and here’s the real treat — Halloween spending is projected to hit nearly $12 billion. Katherine Cullen, NRF's vice president of industry and consumer insights, talks about Halloween spending trends, popular costumes, why consumers are shopping early and who is most excited to celebrate this October. Plus, a look at expected winter holiday consumer spending.(00:00:38) Introductions(00:02:45) Why People Shop Early (00:04:39) Halloween Spending Projections (00:07:28) The Year’s Most Popular Costumes (00:09:21) Where Consumers Are Shopping (00:10:49) Who Is Halloween For? (00:12:31) Early Predictions For The Holiday Season The National Retail Federation is the world’s largest retail trade association.Every day, we passionately stand up for the people, policies and ideas that help retail succeed.Resources:• Get ready for Retail’s Big Show in NYC• Become an NRF member and join the world’s largest retail trade association• Find more episodes at retailgetsreal.comRelated:• Consumer Trends in Halloween Shopping and Celebration • Halloween Spending to Reach Record $12.2 Billion As Participation Exceeds Pre-Pandemic Levels• Nearly Half of Halloween Shoppers to Start Purchasing Items Before October

Oct 8, 2024 • 29min
364. How BJ’s Wholesale Club is leveraging AI to serve their customers
Anjana Harve serves as Executive Vice President, Chief Information Officer of BJ’s Wholesale Club, where she leads technology innovation at the high-frequency club store. In this episode, Harve joins us to talk about the BJ’s member experience, how the company is leveraging AI, her personal career journey and what’s on the horizon for tech and retail.(00:00:00) Introductions(00:01:28) Anjana’s Career Journey (00:05:45) The Membership Model (00:08:27) How BJ’s Is Leveraging AI(00:16:10) Women’s Representation In STEM Leadership Roles (00:21:00) What’s Next For BJ’s? (00:25:04) Anjana’s Career Advice (00:26:44) The Exciting Future Of Tech And RetailThe National Retail Federation is the world’s largest retail trade association.Every day, we passionately stand up for the people, policies and ideas that help retail succeed.Resources:• BJ’s Wholesale Club• Get ready for Retail’s Big Show in NYC• Become an NRF member and join the world’s largest retail trade association• Learn about our retail education platform, NRF Foundation, at nrffoundation.org• Learn about retail advocacy at nrf.com/advocacy• Find more episodes at retailgetsreal.comRelated:• BJ’s Chris Baldwin on what keeps this CEO up at night• NRF Retail Leadership Series: Chris Baldwin, Executive Chairman, BJ's Wholesale Club• Value, partnership and peanut M&M’s: BJ’s Wholesale Club aligns with MarsProduced by Crate Media.

Oct 1, 2024 • 25min
363. Why Fabletics remains an early adopter in a fast-paced industry
Embracing technology and innovation is key for global active lifestyle brand Fabletics. Chief Operating Officer Meera Bhatia shares how she is driving digital advances at Fabletics, her extraordinary career journey in tech and how AI can be used across functions.Learn more at retailgetsreal.com.

Sep 24, 2024 • 28min
362. How Homefield builds a loyal fanbase
Homefield is a collegiate apparel company specializing in vintage-inspired designs that offers licensed t-shirts, fleece, jackets and headwear from more than 200 universities. We talk to Co-founder and CEO Connor Hitchcock about how he started Homefield at age 23, why he doesn’t follow the usual marketing playbook, how the company creates unique customer experiences and his plans for future growth. Learn more at retailgetsreal.com.

Sep 10, 2024 • 25min
361:How Gen Z is redefining retail
Born between 1998 and 2012, Generation Z is estimated to encompass more than 2 billion people worldwide and are the first group of consumers to be born entirely within the digital age. Rachel Bonsignore, vice president of NIQ Consumer Life, answers our questions about Gen Z consumers: how they differ from other generations and what retailers can do to connect with this group. Learn more at retailgetsreal.com.

Aug 27, 2024 • 27min
360. Replay: How Kendra Scott delivers on a ‘fashion-for-philanthropy’ vision
Replay from Retail Gets Real episode 346: Kendra Scott started her eponymous jewelry company in Austin, Texas, 22 years ago with a clear vision in place: to create a fashion-for-philanthropy business. In this episode, Kendra Scott CEO Tom Nolan talks about his first Kendra Cares event, his extraordinary career journey and why he took a role in leading the business. Learn more at retailgetsreal.com.

Aug 20, 2024 • 18min
359. Replay: LePrix is reinventing how retailers source pre-owned luxury
Replay from Retail Gets Real episode 314: LePrix co-founder and CMO Emily Erkel shares how she took the leap to start her own business, the importance of authentication in luxury resale and her focus on smart growth. Learn more at retailgetsreal.com.

Aug 13, 2024 • 31min
358. Replay: 32 ways to order a Big Mac: Leading the digital transformation of McDonald’s
Replay from Retail Gets Real episode 340: Live from Retail’s Big Show in New York City—Caleb Pearson, VP of US customer engagement at McDonald's, talks about his career journey, McDonald's extremely popular app and how McDonald's uses digital strategies to keep customers of all generations coming back. Learn more at retailgetsreal.com.

Jul 30, 2024 • 21min
357. How retailers can stay ahead of weather-related challenges
The increase in both the severity and the unpredictable nature of weather has significant ramifications for retailers on multiple fronts, including sales, infrastructure and supply chains. Evan Gold, executive vice president, global partnerships and alliances at business weather intelligence firm Planalytics, shares findings from NRF and Planalytics’ most recent report, “Climate-Proofing Retail.” We’ll also discuss the practical steps individual companies can take to manage the related opportunities and risks. Learn more at retailgetsreal.com.

Jul 23, 2024 • 23min
356. How Solo Brands builds passionate fans one product at a time
Solo Brands is a leading outdoor lifestyle company offering innovative products designed to bring people together and make memories. We talk to Michael McGoohan, chief growth officer at Solo Brands and president of Solo Stove, about his career background spanning multiple industries, his new position at Solo Brands and what growth will look like for the group of outdoor lifestyle brands. Learn more at retailgetsreal.com.