
Retail Gets Real
Retail impacts everyone, everywhere, every day. Join the National Retail Federation for authentic, insightful conversations with the industry's most interesting people. Hear retail executives, industry experts, entrepreneurs and influencers discuss trends, their career stories and the future of retail. Learn more at retailgetsreal.com.
Latest episodes

Jul 16, 2024 • 27min
355. Highlights and hot topics from the inaugural Retail’s Big Show: Asia Pacific 2024
The first-ever Retail’s Big Show Asia Pacific 2024 successfully wrapped up in Singapore with stellar attendance and a resounding impact on the future of retail. Martine Reardon, senior advisor for retail insights and content creation for NRF, discusses the exciting inaugural event, key insights from the programming, and what she’s looking forward to when NRF hosts an even bigger Big Show APAC next year, June 3-5, 2025. Learn more at retailgetsreal.com.

Jul 9, 2024 • 23min
354. Exploring modern resale with ThredUp CEO James Reinhart
It is estimated that by 2028, the global secondhand market will reach $350 billion. ThredUp co-founder and CEO James Reinhart talks about the rising demand for resale, the outlook for the secondhand industry in America and around the world, and his uniquely formed approach to leadership. Learn more at retailgetsreal.com.

Jun 25, 2024 • 26min
353. Futurist Kate Ancketill on what AI means for retailers
Kate Ancketill, CEO and founder of GDR Creative Intelligence, talks about the current trends in technologies impacting retail, the impressive pace of innovation in the industry, and what gives her hope for the future of retail. Learn more at retailgetsreal.com.

Jun 11, 2024 • 27min
351. Cultivating the next generation of retail talent
We talk to Adam Lukoskie, SVP and Foundation Executive Director of the National Retail Federation, about current topics and trends in talent acquisition—delving into best practices, new ideas and how retailers are investing in talent for the future of retail. Learn more at retailgetsreal.com.

Jun 4, 2024 • 25min
350. Replay: The Crocs story of reinvention, innovation and modern marketing magic
Replay from Retail Gets Real episode 328: Crocs SVP and CMO Heidi Cooley shares how she got into retail, how Crocs connects with consumers everywhere, and the strategies she and her team used to make Crocs one of the most popular brands in footwear. Learn more at retailgetsreal.com.

May 21, 2024 • 20min
349. How Arc’teryx is reaching new heights while staying loyal to its core customers
With a lifelong love of mountain and alpine sports, and over 20 years of global experience in retail and vertical premium brands, Stuart Haselden says leading high-performance outerwear company Arc’teryx is a “dream job.” On this episode, Haselden talks about how he went from an Army officer to retail CEO, his lessons in leadership and how he has helped guide the wholesale, niche company into a global, vertical brand. Learn more at retailgetsreal.com.

May 14, 2024 • 22min
348. How Ikea is leading the way on sustainability
Ikea is on track to cut its pollution by half by 2030, and thanks to responsible sourcing and energy efficiency improvements, it has already reduced its climate footprint by 22% since 2016. On today’s show, Mardi Ditze, country sustainability manager for Ikea U.S., talks about her passion for environmental stewardship, Ikea’s impressive sustainability efforts and goals, and the role of retail in the circular economy. Learn more at retailgetsreal.com.

May 7, 2024 • 28min
347. From student to mentor: How retail got real for two young professionals
It’s graduation season and all across the country, students are transitioning from college students to young professionals. We’re talking to two young retail leaders — Courtney Nash, manager of footwear planning at Allbirds, and Eugene Choi, ecommerce merchandising manager at Munchkin — about what it’s like to start their first jobs in retail, the early lessons they’ve learned along the way, and their best advice for graduating seniors navigating their next steps. Learn more at retailgetsreal.com.

Apr 30, 2024 • 27min
346. How Kendra Scott delivers on a ‘fashion-for-philanthropy’ vision
Kendra Scott started her eponymous jewelry company in Austin, Texas, 22 years ago with a clear vision in place: to create a fashion-for-philanthropy business. Today, CEO Tom Nolan continues to honor that vision while leading the company to even greater growth and revenues. On today’s show, Nolan talks about how he started his career in classified ad sales, the future of Kendra Scott and how philanthropy is at the heart of everything the brand does. Learn more at retailgetsreal.com.

Apr 23, 2024 • 26min
345. Gourmet granola and advocacy: A conversation with 2022 America’s Retail Champion Margaret Barrow
NRF’s America’s Retail Champions program celebrates small retailers who are exceptional champions for retail and the communities they serve. On today’s show, we’re celebrating NRF’s 2022 Retail Champion Margaret Barrow, founder and CEO of It’s NOLA. Barrow talks about starting her plant-based snack company, the impact of mentoring and why she thinks it’s important to advocate for small businesses. Learn more at retailgetsreal.com.