We’re ringing in the new year with new retail predictions. In one of our most popular annual episodes, NRF Vice President of Education Strategy Susan Reda joins us to forecast 2025’s most impactful and exciting retail trends. From innovative AI agents, to the rise of live shopping, to the rebirth of brick and mortar stores, the future of retail is bright.

(00:00:00) Introductions

(00:01:48) How Reda makes her predictions

(00:03:14) How AI agents will shape 2025

(00:08:51) The future of live shopping & social commerce

(00:13:08) The rebirth of retail stores

(00:17:17) The influence Of Gen Z & Alphas

The National Retail Federation is the world’s largest retail trade association.

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Resources:

• 25 predictions for the retail industry in 2025

• Get ready for Retail’s Big Show in NYC

• Become an NRF member and join the world’s largest retail trade association

• Learn about our retail education platform, NRF Foundation, at nrffoundation.org

• Learn about retail advocacy at nrf.com/advocacy

Find more episodes at retailgetsreal.com

Related:

• AI and beyond: Retail trends to watch in 2024

• What can AI do for retailers and customers?

• 7 trends revealed at NRF Nexus

Produced by Crate Media.