
How To Succeed In Product Management | Jeffrey Shulman, Red Russak & Soumeya Benghanem
Learn from some of the best product managers in the world through conversations hosted by The Product Management Center at the University of Washington. In each episode, Jeff Shulman, Red Russak, and Soumeya Benghanem dive into the tools, frameworks, and thought processes that will help drive success in product management.
Latest episodes

Sep 13, 2023 • 55min
98: AI Product Strategy
Priyank Shah from Black Knight and Marily Nika, Ph.D from Meta join the podcast to discuss AI product strategy. They explore the importance of defining a clear strategy, prioritizing AI features, and staying competitive. They touch on success metrics, ethical issues, and the differences between AI and traditional product strategies.

Sep 6, 2023 • 53min
97: Transitioning to PM from a Non-Traditional Background
In this episode of the How to Succeed in Product Management Podcast, marketing professor Jeff Shulman and The Product Management Center advisory board members Red Russak welcome Jorie Kirschbaum Hynes (T-Mobile), Austin Morton (MN8 Energy), and Emily Claire Palmer (Wrapbook) to talk about transitioning to PM when you come from a non-traditional background. Transitioning to PM from a non-traditional background can be challenging but rewarding. While many PMs come from technical or business backgrounds, individuals with diverse experiences, such as design, marketing, or even unrelated fields like teaching or healthcare, can bring unique perspectives and skills to the role. To make this transition successfully, it's essential to acquire relevant knowledge through courses or self-study, network with professionals in the field, and highlight transferable skills like problem-solving, communication, and empathy during the job application process. Embracing your non-traditional background can set you apart and contribute to innovative product development.
Disclaimer: All opinions of the speakers are their own.
What to Listen For:
00:00 Intro
06:41 Number one mistake of people transitioning to PM from a non-traditional background
09:48 What do you wish you knew when you were starting out in PM?
13:35 Frustrating process of transitioning to PM
16:24 Domain knowledge
19:23 Overcoming the biggest challenge coming from a non-traditional background
25:07 The most valuable skill from your background that’s valuable now as a PM
28:33 How to find PM jobs?
33:58 Optimizing your resume when transitioning to PM
39:32 The different corporate cultures and their impacts on a PM's responsibilities and work style
44:37 Do you need to a second MBA to get into PM?
49:25 Final thoughts

Aug 30, 2023 • 55min
96: Using Predictive Analytics in Product Prioritization Decisions
Get involved with The Product Management Center. Learn more at https://ipma.info.foster.uw.edu/
In this episode of the How to Succeed in Product Management Podcast, marketing professor Jeff Shulman and The Product Management Center advisory board members Red Russak welcome Varun Kulkarni (CISCO) and Ash Naik (AAIS) as they discuss the use of predictive analytics in product prioritization decisions. Using predictive analytics in product prioritization decisions is beneficial for product managers because it enables data-driven decision-making. By analyzing historical data and patterns, predictive analytics can forecast the potential success and impact of different product features or enhancements. This empowers product managers to allocate resources effectively, focus on high-impact initiatives, and align their strategies with customer needs and market trends. Ultimately, this approach increases the likelihood of delivering products that resonate with customers, optimizing resource allocation, and driving overall business success.
Disclaimer: All opinions of the speakers are their own.
What to Listen For:
00:00 Intro
08:09 Right data collection and cluster analysis
10:29 Having a direct data or proxy
12:27 Setting up a validation process
13:55 Softwares for analyzing and visualizing data
18:44 Conjoint analysis and canal model
23:58 Data that goes into a cluster analysis
28:07 Avoid using vanity metrics
30:21 Using predictive analysis on personalized experience
34:38 Scenario modeling
39:34 Risk in utilizing predictive analysis
44:06 Advice for aspiring PMs
48:54 How often does the marketplace change?
51:39 Final Thoughts

Aug 23, 2023 • 50min
Best of 2022: Why Product Managers Value Frameworks
In this episode of the How to Succeed in Product Management Podcast, marketing professor Jeff Shulman and The Product Management Center advisory board member Soumeya Benghanem welcome Patrick Waltz (HP), Dave Fleischman (Compass), and Sheena Dhanaraj to talk about why frameworks are valuable and why PMs should know them. Frameworks help PMs make strategic decisions, discover product ideas, and solve problems.
Disclaimer: All opinions of the speakers are their own.
Support for How to Succeed in Product Management is brought to you by Apptentive, which enables product managers to measure shifts in customer emotion and gather actionable feedback across the mobile customer journey. To learn more, go to Apptentive.com/UW.
What to Listen For:
00:00 Intro
01:18 Why frameworks are valuable
06:33 Frameworks is a collection of principles
09:07 Getting things done
11:03 Assumption mapping
11:23 Working backwards
13:44 North star framework
15:37 Funnel mapping
20:27 Establishing a good North star
21:36 No one size fits all
24:50 Know your job
27:17 Have an idea and share it
29:22 When the framework goes wrong
34:49 How do you pick a framework?
36:46 What’s a framework you’d love to be removed?
38:57 Psychological safety in teams
45:05 Final thoughts

9 snips
Aug 16, 2023 • 51min
95: Becoming Agile
Learn about the importance of becoming agile in product management. The podcast explores the difference between waterfall and Agile methodologies, the Agile Manifesto and its significance, embracing negative feedback and adopting an agile mindset, leadership in Agile philosophy, the cost of delay, and the importance of the refinement phase in Agile development.

Aug 9, 2023 • 58min
94: Building High-Performing Teams and The Power of Culture
Get involved with The Product Management Center. Learn more at https://ipma.info.foster.uw.edu/
In this episode of the How to Succeed in Product Management Podcast, marketing professor Jeff Shulman welcomes Leslie Grandy (Modwell) and Eric Loh (The Product Management Center at UW) as they discuss building a high-performing team and the power of culture. Building a product team and understanding the culture are crucial for a PM because they directly impact the success of a product. A well-structured team ensures diverse skills and perspectives, enabling efficient execution and innovation. Moreover, a deep understanding of the organizational culture helps the PM navigate communication, decision-making processes, and stakeholder expectations, leading to smoother collaboration and more effective product development
Disclaimer: All opinions of the speakers are their own.
What to Listen For:
00:00 Intro
06:04 Building a product team
09:08 Who’s involved in building a product team?
11:28 Scaling the hardware and software teams
14:26 Understanding the existing culture while building a team in another location
16:17 Onboarding process
21:25 Getting the willing people to onboard first
25:30 Ideal ratio of PMs to other roles on a product team
31:06 Changing people and rivalry in product
38:27 Bridging the gap in the culture between two organizations
43:57 Challenges coming up with the rubric for hiring
48:04 Building a team towards social purpose
51:17 Accepting what’s happening at the moment
54:55 Final Thoughts

Aug 2, 2023 • 52min
93: Excelling at Product Management Execution
In this episode of the How to Succeed in Product Management Podcast, Associate Director Kara Fichthorn welcomes Arjun Lalwani (Youtube) and Liang Huang (Webflow) as they discuss product execution and its importance in product management. Product execution is crucial for product management as it involves turning ideas into tangible products or features. Effective execution ensures that the product meets its objectives, satisfies customer needs, and aligns with the overall business strategy. Without strong execution, even the best product ideas may fail to deliver value, leading to wasted resources and missed opportunities in the market.
Disclaimer: All opinions of the speakers are their own.
What to Listen For:
00:00 Intro
03:09 How important is product execution?
06:21 Frameworks in product execution
11:52 Challenges in product execution and how can frameworks help?
14:56 Difference in product execution in small to large-sized organizations
19:00 How does user research play into product execution?
23:25 Decision-making during product features transformations
26:31 PM principles for a solo entrepreneur
30:07 Tools for product execution
35:46 Product vs. project management
39:27 Reversing a decision in product
42:22 Maintaining the quality of product execution after a layoff
44:50 Expanding products in a new market
46:35 How to be a part of big organizations?
49:34 Final thoughts

Jul 26, 2023 • 54min
92: Leveraging User Research from Small to Large Organizations
Learn how user research is leveraged in small and large product management organizations. Discover tips for conducting effective user research, prioritization strategies, and the role of AI tools. Explore the importance of engagement metrics, data-driven decision making, and building inclusive products.

15 snips
Jul 19, 2023 • 50min
91: Using Design to Drive Conversations
In this episode of the How to Succeed in Product Management Podcast, Associate Director Kara Fichthorn and The Product Management Center advisory board member Red Russak welcome Ronke Majekodunmi (Promevo) as they discuss how to drive conversations using design. Design-driven conversations are crucial for PMs as they enable effective communication, early feedback gathering, and customer-centric approaches. By incorporating design thinking, PMs can align their teams and stakeholders around a shared vision, leading to more successful products and higher customer satisfaction levels.
Disclaimer: All opinions of the speakers are their own.
What to Listen For:
00:00 Intro
02:40 How design can transform customer’s perceptions and behaviors
06:05 Collaboration between PMs and designers
08:20 Storytelling and design leadership
11:34 How to be good at storytelling?
14:45 Challenges in implementing design-driven leadership
16:33 The voice of the customer in the design process
19:14 Driving product differentiation and customer loyalty
21:08 Design-driven leadership in the future
24:16 Building relationships between PMs, Sales, and end customer
31:48 Maintaining brand identity and emobodying your own core value
38:36 How designers can collaborate with PMs
43:12 When PMs and designers have different ideas
48:43 Final thoughts

Jul 12, 2023 • 60min
Best of 2022: Finding Success When Transitioning into Product Management
In this episode of the How to Succeed in Product Management Podcast, marketing professor Jeff Shulman and The Product Management Center advisory board member Red Russak welcome Jerlisa "Juju" Fontaine (Oscar Health), Anne Julliene (Joan) Barcelona (Box), and Dimple Singhania (Walmart) to talk about what happens during the first few days as a PM. Transitioning into the role needs a lot of work on building connections with your team and other teams within the organization, continuous learning from your superior through shadowing, and making use of the soft skills you bring into the system to function seamlessly and adapt efficiently.
Support for How to Succeed in Product Management is brought to you by Apptentive, which enables product managers to measure shifts in customer emotion and gather actionable feedback across the mobile customer journey. To learn more, go to Apptentive.com/UW.
What to Listen For:
00:00 Intro
10:14 What helped in transitioning to product management?
16:18 What helped the transition successful in the first few days?
24:22 Learn as much as you can from the people you shadow
36:26 How did you define success for your first month?
37:34 What did you wish you knew before you started your role?
45:48 What are the most necessary skills as a product person?
54:01 Concluding thoughts
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