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Car Dealership Guy Podcast

Latest episodes

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May 28, 2024 • 54min

#87 Exposing the Future of EV's, Why 70% of EV owners will never go back, Car market says “what recession?” | David Thomas, Director of Content Marketing at CDK Global

David Thomas, Director of Content Marketing at CDK Global, discusses the future of EVs, why 70% of EV owners won't go back, the resilient car market, and China's impact on EV production in a captivating podcast conversation.
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May 23, 2024 • 1h 8min

#86 Building a used car dealership empire, $125M in sales in one location, "Cigars and P&L statements", Turning recon into a profit center | Michael Kelley, General Manager of Bourne's Auto Center

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Michael Kelley, General Manager of Bourne's Auto Center, where we discuss: How to build a used car dealership empire, Crushing $125M in sales in one location, "Cigars and P&L statements", Turning recon into a profit center and much more!This episode of the Car Dealership Guy Podcast is brought to you by:Uber for Business - With Central, you can request a ride on behalf of your customers even if they don’t have the Uber app. If you’re ready to reduce the costs associated with maintaining shuttles and limit the liability of loaner vehicles, it's time to partner with Uber. Visit t.uber.com/CDGauto todayCars Commerce - The platform to simplify everything about buying and selling cars. Learn more at https://www.carscommerce.inc/Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.Interested in advertising with Car Dealership Guy? Drop us a line hereInterested in being considered as a guest on the podcast? Add your name hereTopics:(00:00:00) - Intro(00:03:34) - Michael’s career in auto(00:05:37) - What are the high-level numbers for your dealership?(00:08:06) - What is your sales structure?(00:10:06) - What are your margins today?(00:16:43) - How are you managing your reconditioning center?(00:20:29) - How are you approaching your value lot?(00:24:05) - What’s your appraisal process?(00:26:03) - How do you share reconditioning with customers?(00:27:16) - What is your sales process?(00:33:33) - What is your customer demographic?(00:36:00) - What is the value proposition you market to get people to come to your store?(00:37:52- How much are your salespeople making?(00:40:28) - How are you acquiring used cars?(00:45:07) - Inventory carry costs(00:46:59) - What’s your role in the business?(00:47:42) - Michael’s Florida experience(00:59:43) - Have you ever considered going franchise?(01:01:52) - Get in touch with MichaelCheck out Bourne's Auto Center here.Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
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May 21, 2024 • 51min

#85 Transforming how dealers buy cars, Exiting for $300M, Surprising dealership growth hacks, Which retailers pay the most for customer trade-ins? | Nate Mihalovich, CEO of The Lasso

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Nate Mihalovich, CEO of The Lasso where we discuss: His journey from $300M exit to transforming how dealers buy cars, Which retailers pay the most for customer trade-ins, surprising dealership growth hacks, How dealers out-compete Carmax and Carvana and much more!This episode is brought to you by:CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships.Learn more @ https://www.cdkglobal.com/dealership-xperience-platformAuto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate. The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://www.autohaulerexchange.com/Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.The Lasso - The best way to get multiple offers for your car. Learn more @ https://www.thelasso.com/cdg Interested in advertising with Car Dealership Guy? Drop us a line hereInterested in being considered as a guest on the podcast? Add your name hereTopics:(00:00:00) - Intro(00:02:39) - How did you get from tech to the car business?(00:05:31) - What did you set out to build in 2020?(00:10:52) - What is the value proposition for dealers and why do consumers sell this way?(00:19:41) - What’s your total volume of vehicle transactions?(00:22:43) - How do you handle issues with a customer selling their vehicle?(00:28:52) - What are dealers telling you right now?(00:32:10) - What are you seeing in the market right now?(00:34:43) - What do you see for the future of traditional auctions?(00:39:14) - The importance of having a dealer’s licenseCheck out The Lasso here - https://www.thelasso.com/Get in touch with Nate here - Nate@thelasso.comCheck out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
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May 16, 2024 • 52min

#84 Secrets to building the largest Honda store in the U.S., Betting big on small brands, 100% commission pay plans, Why leasing took over Florida, Philanthropist disguised as a car dealer? | Rita Case, CEO of Rick Case Auto Group

Rita Case, CEO of Rick Case Auto Group, shares secrets to building the largest Honda store in the U.S., betting big on small brands, the rise of leasing in Florida, philanthropy in car dealership world. Topics include working with spouse, innovative dealership tactics, customer experience enhancements, and navigating car affordability crisis.
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May 14, 2024 • 44min

#83 From marketing star to CEO of 18 dealerships, Selling 20,000 cars a year, Where he's heavily investing, Fixing the Jeep Cherokee 4xe sales slump | Robert Ourisman Jr., CEO of Ourisman Automotive Group

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Robert Ourisman Jr., CEO of Ourisman Automotive Group, where we discuss: Going from marketing star to CEO, selling 20,000 cars a year, fixing the Cherokee 4xe sales slump, where he's heavily investing, fighting with automakers on inventory allocation and much more.This episode of the Car Dealership Guy Podcast is brought to you by:Stream Companies - Full-service, fully integrated, tech-enabled ad agency doing the ordinary extraordinarily well. Learn more @ https://www.streamcompanies.com/Impel - From website, chat, sales, and service, Impel AI is custom-built to achieve your business objective featuring a proprietary blend of large language models, automotive optimization layers, and seamless integration with your entire tech stack. Learn more @ https://impel.ai/Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.Interested in advertising with Car Dealership Guy? Drop us a line hereInterested in being considered as a guest on the podcast? Add your name hereTopics:(00:00:00) - Intro(00:03:21) - The Ourisman family dynamic(00:06:17) - What’s your scale today?(00:07:46) - What’s your father’s current involvement in the business?(00:12:16) - What do you think about your mix of brands and what are you bullish on?(00:14:33) - Why are you focusing on growing your collision business?(00:16:34) - Does EV adoption concern you for service?(00:19:17) - What are you excited about?(00:21:50) - How are you navigating employee retention at the less-exciting brands?(00:26:54) - What operational challenges are you facing right now?(00:28:24) - Leasing penetration(00:31:07) - Accepting allocation(00:33:44) - What is the profit trend for your dealerships?(00:35:21) - What’s your marketing strategy?(00:38:44) - Does anything keep you up at night? (00:41:33) - What’s your outlook for the industry?Check out Ourisman Automotive Group here.Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
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May 9, 2024 • 35min

#82 Solving the car theft epidemic, 1,000,000+ stolen last year, How theft is impacting auto insurance, Brands not at risk of vehicle theft? | Melissa High, Vice President of LoJack

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Melissa High, VP of LoJack where we discuss solving the car theft epidemic, over 1,000,000 vehicles stolen last year, why auto insurance premiums are ripping, brands not at risk of vehicle theft, and much more:This episode of the Car Dealership Guy Podcast is brought to you by:Stream Companies - Full-service, fully integrated, tech-enabled ad agency doing the ordinary extraordinarily well. Learn more @ https://www.streamcompanies.com/Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate. The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://www.autohaulerexchange.com/LoJack - Nationwide stolen vehicle recovery and connected car solutions for dealers and consumers. Learn more @ https://www.lojack.com/Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.Interested in advertising with Car Dealership Guy? Drop us a line hereInterested in being considered as a guest on the podcast? Add your name hereTopics:(00:00:00) - Intro(00:02:29) - Vehicle theft in the US(00:06:52) - Do you see asset protection as a booming industry?(00:09:53) - Melissa’s background and career(00:12:31) - What are you focused on today when thinking about challenges in the industry?(00:15:39) - What brands are the most susceptible to theft?(00:16:53) - Is any brand impossible to steal?(00:17:56) - What impact is theft having on insurance?(00:20:27) - What are the biggest pain points for dealers?(00:21:36) - What are the economics of your products for dealers?(00:23:57) - How are you competing with Air Tag?(00:26:59) - Vehicle theft and recovery stories(00:31:16) - What trends are you seeing from manufacturers for vehicle security?(00:33:20) - What do you predict for vehicle theft over the next 5 years?Check out LoJack here. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
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May 7, 2024 • 58min

#81 Chairman of Hyundai Dealer Council speaks out, Selling 6,000+ cars in one county, Behind the scenes of Hyundai/Amazon partnership, Do dealers and car makers still need eachother? | Andrew Wright, Managing Partner at VINart Dealerships

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Andrew Wright, Managing Partner of VINart Dealerships where we discuss: What's next for the Hyundai/Amazon partnership, selling 6,000+ cars yearly in one county, whether dealers and car makers still need each other, and much more.This episode of the Car Dealership Guy Podcast is brought to you by:Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at https://www.carscommerce.inc/Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate. The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://www.autohaulerexchange.com/Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.Interested in advertising with Car Dealership Guy? Drop us a line hereInterested in being considered as a guest on the podcast? Add your name hereTopics:(00:00:00) - Intro(00:03:21) - Andrew’s background and career(00:06:29) - VINart Group(00:08:49) - What are the benefits you see from being in the Lehigh Valley?(00:13:19) - Shifting from mainstream brands to luxury(00:15:00) - What brands are you bullish on?(00:17:14) - What challenges is Hyundai facing?(00:20:51) - Becoming chair of the Hyundai dealer council(00:23:10) - Dealers and manufacturers need each other more than ever(00:27:21) - What brand would you bet on if you were a used-car dealer?(00:31:13) - Operations and service(00:38:01) - Amazon & The future of the dealer/customer relationship(00:47:10) - What are you seeing in terms of consumer health?(00:54:19) - Is anything keeping you up at night?Check out VINart Group here.Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
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May 2, 2024 • 48min

#80 Building the dealership of the future, Selling 30K cars per year, Why AI isn't working today, Future of Carvana | Jeremy Beaver, CEO of Del Grande Dealer Group (DGDG)

Jeremy Beaver, CEO of Del Grande Dealer Group, leads a 17-store network in Silicon Valley and is known for his tech-driven approach to car sales. He discusses transforming dealerships into tech-savvy operations, selling up to 30,000 cars annually. They delve into why AI integration is struggling in the industry and how feedback shapes the car buying experience. Beaver also shares insights on Carvana's future amidst changing consumer preferences and emphasizes the importance of adapting to modern demands while maintaining personalized service.
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Apr 30, 2024 • 48min

#79 CDG Market Update: Can leasing save the car business, $25,000 Teslas, Negative equity crushing new car sales | Jessica Caldwell, Head of Insights at Edmunds and Gen Balouev, General Manager of Norm Reeves Honda Superstore West Covina

Welcome to the second episode of The Car Dealership Guy Market Update—Brought to you by Edmunds.This new segment is a monthly discussion with automotive industry experts and dealers about where our car market is today -- and where it may headed.From insider-only dealership insights to macroeconomic trends, my goal is to make you smarter and more informed about the state of our car market in less than an hour.Let's get into it!This episode of the Car Dealership Guy Podcast is brought to you by:Edmunds - Premier is a solution from Edmunds that connects you with in-market shoppers when, where, and how they want to connect. New customers get half off for 90 days when you sign up at https://edmu.in/3UARcDq Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.Interested in advertising with Car Dealership Guy? Drop us a line hereInterested in being considered as a guest on the podcast? Add your name hereTopics:(00:00:00) - Intro(00:01:41) - Q1 Performance reports(00:05:38) - The health of the new vehicle market(00:09:31) - What brands are winning right now?(00:14:30) - The state of affordability in sub-compact cars and pick-up trucks(00:18:39) - Combating the affordability crisis(00:22:15) - Negative equity(00:27:43) - Interest rates(00:31:13) - Used car profitability(00:37:08) - EVs(00:45:50) - Expectations for Q2Check out Edmunds here. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
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Apr 25, 2024 • 48min

#78 Building the “Amazon” of car shipping, Dirty secrets of the $70B vehicle logistics industry, Saving dealers millions with faster car transportation | Royce Neubauer, CEO of Auto Hauler Exchange

Royce Neubauer, CEO of Auto Hauler Exchange, discusses building the 'Amazon' of car shipping and saving dealers millions with faster car transportation. They delve into the dirty secrets of the $70B vehicle logistics industry, technological advancements, and the future of Auto Hauler Exchange.

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