In this episode of the Car Dealership Guy Podcast, I'm speaking with Ryan Maher, CEO of BizzyCar where we discuss: the looming public safety threat of 70 million vehicles affected by automotive recalls, how the tough months in the dealership business during covid inspired the creation of his company, his journey from infantry officer to chief executive officer and much more.This episode of the Car Dealership Guy Podcast is brought to you by:Private Auto - The safest way to buy vehicles privately. Use code ‘CDG’ to list your car for free. Learn more @ https://privateauto.com/CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships.Learn more @ https://www.cdkglobal.com/dealership-xperience-platformBizzyCar - BizzyCar Delivers Service Revenue by Automating Recals. Learn more @ https://www.bizzycar.com/Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.Interested in advertising with Car Dealership Guy? Drop us a line hereInterested in being considered as a guest on the podcast? Add your name hereLinks:(00:00:00) - Intro(00:05:34) - Growing up in the dealer business(00:08:18) - Ryan’s military career(00:14:35) - Transitioning back to civilian life and launching BizzyCar (00:17:43) - Are recalls rising overall?(00:25:42) - Recalls 101(00:30:46) - How are dealers using your platform handling recalls today?(00:44:42) - How do you think about your impact on the industry?(00:52:40) - What has the entrepreneurial journey been like for BizzyCar?Check out BizzyCar here.Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

In this episode, I'm speaking with Brian Benstock, Partner and General Manager of Paragon Honda & Acura where we discuss: his rise in the New York automotive industry and becoming the #1 Honda dealership in the world, the wild success of his 24-hour service center, how leasing could be the salvation to the affordability problem, his strategy to mentor and develop his employees in the dealership business, what it takes to keep up with Brian Benstock and much more.This episode is brought to you by:Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at https://www.carscommerce.inc/AutoFi - AutoFi empowers your team with digital retail technology that accelerates the sale. Learn more @ https://www.autofi.com/cdg/Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at https://jobs.dealershipguy.com/Interested in advertising with Car Dealership Guy? Drop us a line hereInterested in being considered as a guest on the podcast? Add your name hereTopics:(00:00:00) - Intro(00:03:12) - Paragon’s delivery and pick-up strategy(00:05:11) - Brian’s early career and family life(00:15:30) - Brian’s leadership style(00:21:24) - Who has had a significant impact on your career?(00:23:15) - What does a typical day look like for you?(00:25:06) - Who are the 6-8 people you surround yourself with?(00:29:31) - Do you think the opportunity to become a partner at a dealership still exists today?(00:32:10) - What is it like operating in your showroom and hitting these sales numbers?(00:37:43) - Online vs. in-person trends(00:40:34) - What have you done on the tech side to meet the consumer's needs?(00:48:06) - How have your efforts impacted profitability?(00:52:03) - How do you set your store goals?(00:55:09) - How do you view yourself as a dealer?(00:56:48) - How do you acquire inventory?(01:01:51) - What are your thoughts on the market?(01:04:58) - What are you seeing in consumer health?(01:07:10) - Is affordability the biggest issue right now?(01:09:55) - Solving incentive problems(01:11:25) - Thoughts on AI(01:13:39) - What keeps you up at night?(01:15:45) - Taking advantage of social media and being authenticCheck out Paragon here.Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

In this episode of the Car Dealership Guy Podcast, I'm speaking with Frank O'Brien, a partner at Withum. We discuss financial fraud in the dealership business, how dealerships can attract and retain technician talent, untapped warranty reimbursements from auto manufacturers, the clashing reality of EV mandates and consumer demand + much more.This episode of the Car Dealership Guy Podcast is brought to you by:Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at https://www.carscommerce.inc/CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships.Learn more @ https://www.cdkglobal.com/dealership-xperience-platformWithum - Withum is a forward-thinking, technology-driven advisory and accounting firm, helping clients to Be in a Position of Strength in today’s complex business environment. Learn more @ https://www.withum.com/Interested in advertising with Car Dealership Guy? Drop us a line hereInterested in being considered as a guest on the podcast? Add your name hereTopics:(00:00:00) - Intro(00:02:44) - Frank’s career in automotive fraud(00:03:16) - What’s your outlook on the market today?(00:13:00) - Technician shortages(00:17:30) - What is your specialty in this industry?(00:19:27) - What’s the dollar exposure for dealers in these reimbursements?(00:23:24) - Are there other opportunities like this for dealerships?(00:25:35) - Where do you see trends for dealership profitability going from here?(00:32:46) - Do you see any threats to the industry on the horizon?(00:34:17) - What’s your outlook for 2024?Check out Withum here.Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Devin Daly, CEO of Impel, discusses pivoting from fashion to cars, acquiring a tech company in Eastern Europe, and the impact of AI on automotive retailing. Conversations include dealer data usage, AI implementation, raising $130m, frustrations in dealership experiences, and future industry trends.

In this episode, I'm speaking with Matthew Haiken, President of Prestige Collection Auto GroupThis episode is brought to you by:Stream Companies - Full-service, fully integrated, tech-enabled ad agency doing the ordinary extraordinarily well. Learn more @ https://www.streamcompanies.com/CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships.Learn more @ https://www.cdkglobal.com/dealership-xperience-platformInterested in advertising with Car Dealership Guy? Drop us a line hereInterested in being considered as a guest on the podcast? Add your name hereTopics:(00:00:00) - Intro(00:03:13) - Matt’s background and career(00:09:45) - NADA Dealer Candidate Academy(00:11:13) - Matt’s operating philosophy(00:12:52) - Moving away from selling Kia’s(00:15:20) - What’s changed the most in your business over the past decade to successfully operate multiple locations?(00:17:10) - What are you seeing in terms of consumer demand?(00:18:25) - How have your margins changed over the past year?(00:20:04) - Why did you become a Polestar dealer?(00:22:42) - How do you define the agency model?(00:27:03) - How are you making money here?(00:33:00) - Are you considering adding a service arm or selling used?(00:33:51) - Why are you bullish on Polestar?(00:35:07) - Does the agency model have a future in the US?(00:39:08) - Where do you think the market conditions will be as we go into 2024?(00:41:42) - What steps are you taking to insulate yourself?(00:44:13) - What’s next for you in terms of acquisitions?(00:44:49) - Will your kids get into auto?Check out Prestige Collection Auto Group here.Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

In this episode, I'm speaking with Jay Vijayan, CEO of TekionThis episode is brought to you by:Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.Valvoline - Go beyond the traditional supplier-dealer partnership today by visiting https://partner.valvolineglobal.com/Interested in advertising with Car Dealership Guy? Drop us a line hereInterested in being considered as a guest on the podcast? Add your name hereTopics:(00:00:00) - Intro(00:02:34) - Jay’s time at Tesla and career in tech(00:07:51) - Coming up with the idea for Tekion(00:11:26) - What did you learn from Elon?(00:13:45) - Tekion’s first deal(00:25:29) - What were the most shocking things you learned about dealership accounting systems?(00:33:27) - Putting a DMS into the cloud(00:36:43) - Are you building tech around current processes or are you looking ahead?(00:40:27) - What do your feedback loops look like?(00:42:02) - Tekion’s time owning dealerships and closing them down(00:49:54) - What does it take to create a genuine connection with an audience?(00:51:00) - Does anything keep you up at night?(00:52:46) - What are the biggest opportunities for Tekion?(00:58:52) - What’s the big-picture vision for your company?Check out Tekion here.Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

In this episode, I'm speaking with Chad Brooks, Head of Dealer Development at Valvoline GlobalThis episode is brought to you by:CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships.Learn more @ https://www.cdkglobal.com/dealership-xperience-platformValvoline Global - Go beyond the traditional supplier-dealer partnership today by visiting https://partner.valvolineglobal.com/Interested in advertising with Car Dealership Guy? Drop us a line hereInterested in being considered as a guest on the podcast? Add your name hereTopics:(00:00:00) - Intro(00:02:01) - Experiences at NADA(00:04:05) - Valvoline getting into F1(00:05:40) - Chad’s career(00:07:50) - How is Valvoline reinventing itself in the age of EVs?(00:10:56) - Valvoline’s entry into the tech business(00:15:12) - What are the biggest opportunities for service providers?(00:17:34) - How does Valvoline perceive EVs and what are you seeing dealerships do with regards to EVs?(00:22:26) - Valvoline’s future after being acquiredCheck out Valvoline here - https://partner.valvolineglobal.com/Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

In this episode, I'm speaking with Joe Neiman, Co-Founder of ACV AuctionsThis episode is brought to you by:Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships.Learn more @ https://www.cdkglobal.com/dealership-xperience-platformStream Companies - Full-service, fully integrated, tech-enabled ad agency doing the ordinary extraordinarily well. Learn more @ https://www.streamcompanies.com/Interested in advertising with Car Dealership Guy? Drop us a line hereInterested in being considered as a guest on the podcast? Add your name hereTopics:(00:00:00) - Intro(00:03:06) - Joe’s early career in auto(00:09:21) - Building ACV Auctions(00:17:16) - Have we lost the thrill of the in-person auction?(00:20:41) - What are the major issues with online auctions?(00:23:02) - How do we evolve the online car auction?(00:25:07) - Will you launch an auction platform?(00:26:40) - Having the entrepreneurial mindset(00:34:01) - Why did you leave ACV?(00:38:31) - What’s happening in the wholesale market right now?(00:48:16) - Thoughts on the current market(00:51:04) - Parting advice Check out Dealer ClubGet in touch with Joe: Joe@dealerclub.comCheck out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

In this episode, I'm speaking with Steve Baucom, President of KEYper SystemsThis episode is brought to you by:Private Auto - The safest way to buy and sell vehicles privately. Use code ‘CDG’ to list your car for free. Learn more @ https://privateauto.com/Valvoline - Go beyond the traditional supplier-dealer partnership today by visiting https://partner.valvolineglobal.com/Interested in advertising with Car Dealership Guy? Drop us a line hereInterested in being considered as a guest on the podcast? Add your name hereTopics:(00:00:00) - Intro(00:02:40) - Steve’s journey into auto(00:04:37) - Realizing the major key problem in the industry(00:06:25) - Financing the business(00:07:12) - Did you have a gut feeling of ‘this is going to work’?(00:08:35) - How were you able to build this 35 years ago?(00:11:28) - Is there still opportunity for niche hardware businesses in the car industry?(00:13:24) - How do you innovate against the possibility that keys will go away?(00:15:33) - What is the practical next step for keys?(00:17:20) - How do you maintain a culture of innovation?(00:19:38) - What does your product look like today?(00:21:48) - Selling the company(00:25:52) - Is there competition in this space?(00:29:04) - What theft trends do you see at dealerships?(00:32:39) - Crazy storiesCheck out Keyper here.Get in touch by emailing sales@keypersystems.comCheck out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Doug Eroh, President and GM of Longo Toyota, discusses his journey from corporate to retail, the scale and amenities of Longo Toyota, their tech stack and AI implementations, tracking daily metrics, concerns about affordability and leasing, Toyota's strategy on EVs, and attracting talent.