

OPERATORS
OPERATORS
In the world of eCommerce, a legendary WhatsApp group is rumoured to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The worlds biggest brands have denied its existence for years, until now. Three titans known as "Operators" are leaking the secret contents in an effort to share its wealth of knowledge with people like you.
Episodes
Mentioned books

5 snips
Jul 24, 2024 • 1h 9min
E066: Special guest episode with the founder & CEO of Flexport Ryan Petersen
Founder & CEO of Flexport, Ryan Peterson, discusses utilizing real-time data for supply chain planning, challenges in freight forwarding, omni-channel fulfillment, improving delivery processes, e-commerce impact on air cargo, customs clearance issues, transitioning from operator to investor, and the importance of capital allocation for operators.

14 snips
Jul 17, 2024 • 1h 9min
E065: Capital, Investment & Politics
Topics include transitioning from fluid intelligence to wisdom, the political landscape and Biden presidency, importance of privacy on social media, influence of generational shifts on institutions, role of swing voters, need for competent leadership, insights from JP Morgan Founders Forum, challenges in private equity market, rise of AI in investment, understanding Chinese economy, importance of immigration in manufacturing, movement of millionaires out of UK, decline in foreign investment in China, assessing China's growth story.

42 snips
Jul 10, 2024 • 56min
E064: Manage your time like a 9-figure CEO
The podcast discusses the importance of having an Executive Assistant for time management, CEO succession planning, balancing personal and work tasks, managing time and finances, avoiding lifestyle creep, and reflections on agency work and luxury branding.

19 snips
Jul 3, 2024 • 52min
E063: Part 2: How to build resiliency into your business
Explore the challenges of inventory management, diversity in business strategies, importance of competitive advantages, sharing business information, building in public, finding community, recognizing resilience, leading through challenges, balancing focus and diversification, building resilience through information sharing, benefits of building public business, exploring resilience and professional recognitions, humorous event speech, Gucci and Chanel's examples of resilience, building self-confidence in business.

9 snips
Jun 26, 2024 • 1h 3min
E062: Special Guest Episode: Growth Marketing Ft. Sarah Carusona
Guest Sarah Carusona discusses navigating the agency landscape, segmenting advertising strategies, challenges in measuring customer acquisition costs, utilizing data warehouses, tracking and attributing customer data, power law distribution of customer behavior, TV and influencer marketing, and understanding the media mix.

16 snips
Jun 19, 2024 • 58min
E061: Part 1: How to build resiliency into your business
The podcast discusses building resilience in business, diversification in partnerships, AI in marketing, investing strategies, challenges in e-commerce, risks of algorithms, transitioning from marketplace to 1P, understanding business numbers, global e-commerce competition, and importance of resiliency in the industry.

9 snips
Jun 12, 2024 • 59min
E060: Defending Your Time, Standing for Something, HexClad Super Bowl Ad & More!
Explore the impact of ERP systems, social media discourse, and digital platforms on traditional media. Dive into the value of working with creative agencies and the frustrations of cold emails. Delve into the complexities of government funding programs and ethical decision-making in a dynamic media landscape.

4 snips
Jun 5, 2024 • 1h 8min
E059: Meta, Consumer Sentiment & Be a Cockroach!
Topics include understanding consumer sentiment, impact of Meta on business, e-commerce strategies, brand expansion, brand equity, and the challenge of hubris in business. Guests share insights on navigating real estate challenges, consumer behavior trends, transitioning to Send Lane for e-commerce email needs, and leveraging distribution channels for success.

24 snips
May 29, 2024 • 57min
E058: The Secret to Ecommerce Success? The Human Factor
Exploring the human factor in ecommerce success, the podcast discusses hiring challenges, organizational culture, leadership impact, growth dynamics, and executive roles. It also delves into CEO delegation strategies, transitioning email providers, strategic hiring practices, and executive structure in business building.

May 22, 2024 • 1h 13min
E057: Operators in Session with Cherene Aubert
Cherene Aubert, brand growth strategist, discusses customer obsession, remote work, sustainable growth, organic acquisition, hiring talent, discounting strategies, and holistic compensation packages for maximum business growth.


