HBR IdeaCast

Andrew Brodsky, a Professor at the McCombs School of Business and CEO of the Ping Group, shares insights on optimizing virtual communication. He discusses the evolution of digital interaction tools and stresses the need for intentional communication practices. Brodsky highlights the importance of fostering authentic connections and adapting strategies for different communication channels. He underscores the role of leaders in modeling effective practices and offers actionable tips for maximizing engagement and reducing miscommunication in virtual settings.

Laura Huang, a professor at Northeastern University and author of 'You Already Know', dives into the fascinating world of intuition in leadership. Her research reveals that intuition is not just a hunch but a synthesis of data and experience. She discusses how investors use gut feelings to identify potential successes and outlines methods for discerning genuine intuition from mere emotion. Huang offers strategies for leaders to master their intuition, emphasizing that it's especially valuable in complex situations.

High-achievers often neglect joy in their busy lives, but it’s essential for satisfaction and effective leadership. Strategies for utilizing limited free time include engaging in meaningful activities and prioritizing personal values. Discover the importance of balancing hobbies with social media habits to enhance overall happiness. The discussion emphasizes diversifying activities and protecting personal time from work pressures. Tools like the Life Matrix aid in achieving well-being amid hectic schedules, promoting a proactive approach to joy.

Peter T. Coleman, a conflict resolution expert at Columbia University, dives into the importance of conflict intelligence in today's workplaces. He argues that adaptability and creativity are crucial for effective conflict management. As external pressures like politics seep into offices, leaders must balance openness with respect. Coleman emphasizes strategies to enhance workplace culture and provide real-time feedback, ensuring organizations can navigate disputes while fostering collaboration and growth.

Tech speaker and journalist Alexandra Samuel shares her insights on harnessing AI as more than just a search engine. Many leaders are missing out on the real potential of AI tools like ChatGPT. Samuel encourages experimenting with AI assistants to improve decision-making and strategy. She discusses how to customize AI for tasks like project management and coaching, emphasizing the importance of context. The conversation also touches on the ethical considerations and evolving human-AI relationships. Get ready to empower your own AI development!

Larry Summers, former U.S. Treasury Secretary and President Emeritus of Harvard University, shares his insights on navigating economic uncertainty. He discusses how businesses can maintain flexibility amidst challenges like AI advancements and inflation. Summers emphasizes the need for strategic adaptability in response to shifting economic policies and geopolitical tensions. He also critiques U.S.-China trade relations and advocates for gradual trust-building. Lastly, he highlights the importance of a cautious investment approach regarding the transformative potential of AI.

Shannon Watts shares her inspiring journey from stay-at-home mom to gun safety advocate. She discusses how personal values align with action to create meaningful change. The conversation highlights the power of small victories in activism and the importance of incremental progress. Watts also explores how grassroots movements can influence corporate behavior, showcasing her impactful "momcott" campaign. With insights on resilience and collaboration, she emphasizes how to maintain momentum amidst chaos while building supportive networks.

Peter Cappelli, a Wharton professor and co-author of the forthcoming book on hybrid work, joins senior HR strategist Ranya Nehmeh to tackle the challenges of hybrid work models. They discuss how these setups often lead to the worst of both worlds. Important insights include the need for intentional management strategies to boost employee engagement and productivity. They also emphasize enhancing workplace culture through better communication and relationship-building in hybrid settings, providing practical tips for companies to succeed in this new normal.

Jacinda Ardern, the former prime minister of New Zealand, reflects on her leadership during numerous crises, from natural disasters to the pandemic. She discusses the necessity of transparent communication and expert collaboration, even in chaotic times. Ardern shares insights on overcoming imposter syndrome and highlights the importance of resilience in leadership. She also touches on her personal journey from a struggling forestry community and the values that shaped her approach to politics, emphasizing authenticity and responsibility.

Jeff Yip, an assistant professor of management at Simon Fraser University, dives into the art of listening as a vital leadership skill. He reveals the five major mistakes leaders make, often thinking they’re good listeners when they’re not. Enhancing town hall meetings for better communication and navigating defensiveness in feedback are crucial strategies he discusses. Yip emphasizes the need for follow-up actions after listening to maintain trust and prevent cynicism, along with practical techniques like the 'five second rule' for richer dialogues.