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No Hacks

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May 15, 2024 • 23min

Simplifying CRO with Gerda Vogt-Thomas

Welcome to nohacks.show, a weekly podcast where smart people talk to you about better online experiences! In this episode, I'm excited to welcome Gerda Vogt-Thomas, a conversion optimization expert from Koalatative and one of the speakers at the upcoming Women in Experimentation Summit on June 6th. Gerda shares insights on data dictionaries, her evolving perspective on A/B testing and experimentation, and the importance of the Women in Experimentation Summit.We get into the significance of data dictionaries for marketing teams, detailing how they simplify tracking and analyzing key metrics. Gerda explains how a well-documented data dictionary can enhance experimentation programs, making them more efficient and effective. Additionally, she discusses the challenges and rewards of speaking at the summit, highlighting the event's meticulous organization and diverse speaker lineup.Gerda also reflects on her experiences with conversion rate optimization over the past seven years, discussing the pros and cons of sliders, the evolving role of CRO professionals, and the critical importance of collaboration with company leaders. She shares her thoughts on the future of CRO, envisioning a shift towards freelance and small agency roles to meet the dynamic needs of businesses.Links:Gerda's LinkedInWomen in Experimentation Summit---If you enjoyed the episode, please share it with a friend!No Hacks websiteYouTubeLinkedInInstagramX
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May 15, 2024 • 18min

Taming the HIPPO with Oreoluwa Akinnawo

Welcome to nohacks.show, a weekly podcast where smart people talk to you about better online experiences! In this episode, I'm thrilled to welcome Oreoluwa Akinnawo, a conversion optimization expert from PrismFly, to discuss his upcoming participation at the Women in Experimentation Summit on June 6th. Ore shares how a LinkedIn post inspired him to apply for the summit and then goes into his career journey, highlighting the significant support he's received from women in the field and his desire to contribute back to the community.Our conversation explores the challenges of dealing with "HIPPOs" — high-level stakeholders who often have the final say in decision-making processes. Ore provides insights into effective strategies for aligning experimentation proposals with stakeholders' goals, ensuring a collaborative approach.Links:Oreoluwa's LinkedInWomen in Experimentation Summit---If you enjoyed the episode, please share it with a friend!No Hacks websiteYouTubeLinkedInInstagramX
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May 15, 2024 • 17min

Your Copy Is *Not* Your Problem with Eden Bidani

Welcome to nohacks.show, a weekly podcast where smart people talk to you about better online experiences!In this episode, I'm excited to welcome Eden Bidani, a conversion copywriter and messaging strategist at CAPE.agency, and one of the speakers at the upcoming Women in Experimentation Summit on June 6th. Eden shares her insights on the role of copy in conversions, the challenges faced by women in a traditionally male-dominated industry, and the significance of the Women in Experimentation Summit.We discuss why copy isn't always the root cause of conversion issues and explore the broader factors that impact performance, such as UX problems and targeting the wrong audience. Eden emphasizes the importance of starting with copy when designing landing pages to ensure a seamless integration with the overall design and user experience. She also provides practical advice on how to effectively use tools like ChatGPT while maintaining a human touch in copywriting.Links:Eden's LinkedInWomen in Experimentation Summit---If you enjoyed the episode, please share it with a friend!No Hacks websiteYouTubeLinkedInInstagramX
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May 14, 2024 • 19min

Design for the Irrational with Line-Ariel Bretous

Welcome to nohacks.show, a weekly podcast where smart people talk to you about better online experiences! In this episode, I am joined by Line-Ariel Bretous, a product consultant and behavioral scientist, as well as the founder of OneLab Consulting Group. Line-Ariel is also one of the speakers at the upcoming Women in Experimentation online event on June 6th, where she will discuss the emotional side of consumer loyalty.Throughout the episode, Line-Ariel talked about the relationship between consumer behavior and loyalty, emphasizing the importance of emotional connections in fostering long-term business success. She explained different types of loyalty—transactional, emotional, and habitual—and how businesses can cultivate these to enhance consumer engagement and satisfaction.Links:Lin-Ariel's LinkedInWomen in Experimentation Summit---If you enjoyed the episode, please share it with a friend!No Hacks websiteYouTubeLinkedInInstagramX
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May 13, 2024 • 25min

Your A/B Tests are Lying to You with May Chin

Welcome to nohacks.show, a weekly podcast where smart people talk to you about better online experiences! In this episode, we hear from May Chin, the Head of Product Growth and Analytics at Zalora, Southeast Asia's leading fashion e-commerce platform. As she prepares for her upcoming presentation at the The Convert X Women in Experimentation Annual Summit, online event happening on June 6th, May shares valuable insights into the art and science of A/B testing, emphasizing how to evade common traps that can lead to unreliable results.May discusses her accidental journey into the world of product growth and analytics and how her experiences shaped her approach at Zalora. Links:May's LinkedInWomen in Experimentation Summt---If you enjoyed the episode, please share it with a friend!No Hacks websiteYouTubeLinkedInInstagramX
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May 9, 2024 • 34min

Email is Not A Checkbox with Omar Lovert

Welcome to nohacks.show, a weekly podcast where smart people talk to you about better online experiences! This week, I'm excited to have Omar Lovert on the show. Omar is a seasoned email marketing strategist and the founder of Polaris Growth, where he helps brands maximize their impact through tailored Klaviyo solutions. In this episode, Omar draws a comparison between his unique marathon training methods and efficient email marketing strategies. He discusses the importance of having a flexible yet strategic approach: "It's all about preparing and knowing what the cadence is, knowing your body, knowing what speed you can run at, knowing your heart rate that you can sustain this for a longer period, and also having some trust that the process works." Join us as Omar shares his insights on optimizing email campaigns and marketing automation to achieve extraordinary results with seemingly unconventional methods.Links:Omar's LinkedInPolaris GrowthKlaviyo Academy---If you enjoyed the episode, please share it with a friend!No Hacks websiteYouTubeLinkedInInstagramX
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May 6, 2024 • 38min

The Perfect Pricing Formula with Deborah O'Malley

Welcome to nohacks.show, a weekly podcast where smart people talk to you about better online experiences!In this episode, we went into the fascinating world of pricing psychology with Deborah O'Malley, a top A/B testing influencer and the founder of Convert Experts. Deborah shares her insights on how pricing can influence customer perception and discusses the psychological tactics that can make or break a product's success in the market.Our discussion kicks off with an exploration of how luxury brands versus fast fashion brands use pricing strategies to shape consumer behavior. Deborah explains that the essence of pricing isn't just about the actual cost but how you present that cost to the consumers. The conversation also covers the concept of "anchoring" in pricing strategies—setting a reference price point that customers use to gauge the value of other options. Deborah provides actionable advice on how businesses can apply this to optimize their pricing tables, suggesting that presenting prices from high to low can significantly influence customer choices by making lower-priced options appear more attractive after seeing the high price first.Lastly, Deborah introduces us to her digital platform, GuestTheTest, a resource for experimenters and A/B testers looking for inspiration and validation for their test ideas. This platform offers hundreds of A/B testing case studies and analysis to anyone interested in enhancing their marketing strategies through tested and proven methodologies.Links:Deborah's LinkedInGuessTheTest---If you enjoyed the episode, please share it with a friend!No Hacks websiteYouTubeLinkedInInstagramX
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Apr 30, 2024 • 22min

Elite Experiments at Experimentation Elite with Jonas Alves

Welcome to nohacks.show, a weekly podcast where smart people talk to you about better online experiences!This episode is done in partnership with Experimentation Elite - The UK’s premier Experimentation and CRO Experience, taking place on June 11th and 12th in Birmingham, UK. This week, we dive into the fascinating world of A/B testing and experimentation with Jonas Alves, CEO and co-founder of ABsmartly. Jonas shares his extensive experience, starting with his pioneering work at Booking.com, where he helped establish a culture of experimentation that pushed the boundaries of online user experience. He discusses the evolution of A/B testing tools, the role of AI in future experiments, and his latest venture, AB Smartly, aimed at providing sophisticated tools for elite experimenters. Join us as Jonas provides invaluable insights into building successful experimentation programs and the future of digital testing. Episode links:Experimentation EliteJonas on LinkedInABsmartly---If you enjoyed the episode, please share it with a friend!No Hacks websiteYouTubeLinkedInInstagramX
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Apr 24, 2024 • 27min

Do You Need an Experimentation Therapist? with Chris Gibbins

In this discussion, Chris Gibbins, a Chief Experience Officer with over 20 years in UX and experimentation, introduces the intriguing concept of an 'experimentation therapist.' He explains how this role helps organizations tackle challenges in experimentation and fosters a culture of creativity. Chris emphasizes the importance of identifying core problems over merely offering solutions and highlights the necessity of user observation in optimization. He also shares insights on the value of in-person networking in the experimentation community.
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Apr 17, 2024 • 28min

Analytics, AI, and Music with Analytics Wizard Josh Silverbauer

Welcome to nohacks.show, a weekly podcast where smart people talk to you about better online experiences! In this episode, we explore the fascinating intersection of analytics and creativity with Josh Silverbauer, a web analytics wizard who combines the systematic world of data with music. Josh shares his personal journey from audio engineering and Elvis impersonations to becoming a leading voice in web analytics, emphasizing the balance between his analytical and creative sides.He discusses the complexities and transformations in the field, particularly the transition from Universal Analytics to GA4 and what it means for users at different levels of expertise. His perspective highlights the critical need for specialization in navigating the intricate landscape of modern web analytics.Additionally, Josh talks about the evolving role of AI in analytics, predicting its potential to revolutionize our interactions with data through conversational interfaces and automated insights. He envisions a future where AI tools not only predict user behaviors but also interact dynamically with data to optimize web experiences. ---If you enjoyed the episode, please share it with a friend!No Hacks websiteYouTubeLinkedInInstagramX

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