In this episode of No Hacks Snacks, I had a great conversation with Emilija Milevska Velkovski, a product strategist with deep expertise in growth and personalization.We talked about how experimentation helps companies become more customer-centric, and why it should be more than just an occasional test. Emilija explains why making experimentation a core part of a company’s strategy leads to a better user experience.We also explored how experimentation has evolved beyond simple landing page tests to a more holistic approach that impacts multiple KPIs.Emilija shared practical steps for teams looking to use experimentation to truly understand and serve their customers and we wrapped up with a fascinating discussion on how AI is shaping the future of customer-centric testing.If you’re curious about how experimentation can drive better decisions and products, this episode is for you!---If you enjoyed the episode, please share it with a friend!No Hacks websiteYouTubeLinkedInInstagram

In this episode of No Hacks Snacks, I talked to André Morys, CEO and founder of konversionsKRAFT, to explore the benefits of integrating agile product teams with experimentation. André discussed the often separate worlds of CRO/AB testing and agile product development, and why merging them can lead to better outcomes. He highlighted the legacy issues that keep these areas apart, and the advantages of making experimentation a core part of product strategy. The conversation also explores the biases and challenges that hinder product teams from embracing experimentation, what are the main obstacles they face, and how can they overcome them? How might AI help eliminate these biases and accelerate better decision-making? Lastly, André shares his insights on how large companies can break down silos. What strategies can they use to foster collaboration and create synergy between product development and experimentation?Tune in and let us know what you think about this.---If you enjoyed the episode, please share it with a friend!No Hacks websiteYouTubeLinkedInInstagram

Lenka Stawarczyk, a brand strategy and tone of voice expert, dives into the intricate balance between product clarity and brand voice. She emphasizes that traditional tone guides may fall short and that adaptability in real-world interactions is key. Lenka discusses the necessity of collaboration between marketing and product teams to ensure messaging resonates with users while staying true to brand identity. She provides actionable tips for crafting clear communication that enhances user experience, especially during challenging customer interactions.

In this powerful season three premiere, I sit down with Maren Costa, featured in Netflix's "Buy Now" documentary and former Amazon UX designer turned climate justice advocate.Maren shares her 15-year journey at Amazon, from the early days of helping build a user-friendly e-commerce site to her awakening about the hidden environmental and human costs of our digital convenience. She reveals how she co-founded Amazon Employees for Climate Justice, which successfully pressured the company to adopt climate initiatives – and ultimately led to her controversial firing.We dive into eye-opening discussions about:The concentration of power in big tech and the "tech broligarchs"How features like one-click purchasing and Amazon Prime have transformed from convenience to climate concernThe truth behind seemingly benevolent programs like Amazon SmileWhy tech workers should recognize their collective powerMaren makes a compelling case for why we all need to get "radically" engaged in creating change, emphasizing that it takes just 3.5% of a population to create meaningful transformation. Her message is clear: the time for individual action is over – we need collective power to address the urgent challenges facing our world.[00:00] Introduction to No Hacks Season Three[00:43] Maren Costa's Life Post-Documentary[02:12] Journey at Amazon[05:20] The Rise of Big Tech Oligarchs[10:20] Amazon Employees for Climate Justice[13:54] Power Dynamics and Employee Activism[17:46] Global Protests and Collective Action[19:49] Consumerism and Environmental Impact[20:27] Amazon's Strategy to Bypass Google[22:31] The Impact of One-Click Purchases[25:03] Prime and the Environmental Cost[28:26] The Ethical Dilemma of AI[32:06] Rapid Fire Questions[39:41] Call to Action for Tech Workers---If you enjoyed the episode, please share it with a friend!No Hacks websiteYouTubeLinkedInInstagram

In the latest episode of No Hacks Snacks, I taked to Marta Mijatov about the importance of fostering a culture of experimentation within organizations. Marta explained the concept of 'safe spaces' for experimentation, emphasizing the need for an environment where team members feel encouraged to propose ideas, take calculated risks, and learn from outcomes without fear of criticism. She also highlighted the significance of having brave pioneers who challenge the status quo and introduce innovative thinking, backed by strong managerial support. We then talked 'failure' in experimental contexts, advocating that learning from unexpected results is a success in itself. In other words: You should listen to this one!And don't forget the first-ever No Hacks giveaway. See how to enter at the beginning of the video.P.S. Support the students in Serbia, they are showing us how to change the world 🇷🇸 ---If you enjoyed the episode, please share it with a friend!No Hacks websiteYouTubeLinkedInInstagram

In this episode of No Hacks Snacks, I sit down with Manuel Krähe, a digital growth and Conversion Rate Optimization (CRO) expert and founder of notion.ch, to discuss the limitations of UX best practices as starting points for experimentation. Manuel shared his insights on why relying solely on these practices can be misleading and emphasizes the importance of individualized data analysis and forming proper hypotheses based on your specific audience and website metrics. He also touches upon the pitfalls of outdated best practice checklists and offers strategies for guiding clients through data-driven decision-making processes.Tune in to catch one of the best quotes in No Hacks history and subscribe to stay updated on future episodes and an exclusive giveaway for No Hacks listeners! ---If you enjoyed the episode, please share it with a friend!No Hacks websiteYouTubeLinkedInInstagram

In this No Hacks Snacks interview, I talked to Moshe Mikanovsky, product director and host of not one, but two popular podcasts (🤯): Product for Product Podcast and Beyond the Product. Moshe shared some incredible insights on what startup founders can learn from seasoned product managers, emphasizing the importance of falling in love with the problem rather than the solution. Safe to say your host was very interested to learn about this 🧠 We also discussed some common pitfalls like over-relying on surveys and the critical role of stakeholder relationships. Some great book and podcast recommendations there as well!If you are not quite a product person but need to know some of the things product people know, I can list you 8 worse ways to spend 8 minutes of your life. :)---If you enjoyed the episode, please share it with a friend!No Hacks websiteYouTubeLinkedInInstagram

Welcome to the latest episode of No Hack Snacks! In this one, I was by e-commerce expert, András Kobza, to explore the crucial role of friction in shopping experiences. Should you always strive to reduce friction, or are there cases where a bit of friction adds value? Why do luxury brands like Ferrari and Rolex intentionally build friction into their processes to increase anticipation and value? Learn easy, actionable tips for reducing friction on your e-commerce website, the importance of user testing, and proven strategies for improving customer experience. ---If you enjoyed the episode, please share it with a friend!No Hacks websiteYouTubeLinkedInInstagram

In this episode of No Hacks Snacks, I sit down with product and experimentation expert Nils Stotz to discuss the evolving landscape of AI and its impact on A/B testing and experimentation.Nils shares his insights on how AI can transform the entire experimentation process, from idea generation and hypothesis creation to prioritization and design. He also raises critical questions about the potential for AI to replace human participants in experiments, discussing the ethical and motivational implications of such a shift. Next, we explore the future of AI in creative fields and digital optimization, emphasizing the importance of preserving human creativity while leveraging AI to handle more mundane tasks. Nils predicts how AI will be integrated into company processes three years from now, highlighting the importance of safe and compliant AI usage. He also introduces the concept of 'prompting parties,' workshops where teams brainstorm AI use cases to enhance their daily workflows. This episode offers a comprehensive and thought-provoking look at how AI could reshape the world of product development and experimentation. Don't miss this engaging and informative discussion!All this in under ten minutes? Yep!---If you enjoyed the episode, please share it with a friend!No Hacks websiteYouTubeLinkedInInstagram

Luka Nikolić, a specialist in conversion rate optimization (CRO), dives into the significant transformation of CRO within digital marketing. He discusses how CRO is no longer an afterthought but a vital component, similar to PPC and SEO. Luka emphasizes the trend of agencies focusing solely on CRO services and the necessity for a structured approach beyond just A/B testing. E-commerce is driving this change, enabling businesses to optimize costs and enhance the buyer journey. He forecasts the rise of hyper-focused agencies dedicated to specific CRO aspects.