
Practical Pivots
Practical Pivots is the go-to source for startup leaders and investors asking, “What do we do next?”. Each episode, we talk with a wide array of experts to guide companies to disrupt the undisruptable, turn setbacks into scale-ups, and transform plateaus into pivots.
Latest episodes

Aug 17, 2020 • 6min
When Your Worst Scenario Becomes Your Top Scenario with Karl Sakas
#020: This episode features leading agency coach Karl Sakas, who spoke with Steve early in the COVID crisis to share his insight into how he’s guiding his agency clients. Some quick nuggets for those who tune in: What to expect for agency revenue forecasts in 2020: Take your worst scenario and now make that your stretch scenario. Assume a 10-30% drop in revenue. · How you should respond: Over-communicate with every stakeholder. Not just your clients, but your employees and freelancers too. · What Karl is doing with his new isolated free time: Finally watching his first reality tv series. https://www.verblio.com/ The Verblio Show is your weekly cocktail of content marketing fun and fruitful conversation. Hear the full interview with Verblio’s CEO Steve Pockross and talk with more marketers, digital agencies, and an assortment of thought leaders anywhere you get your podcasts!

Aug 12, 2020 • 31min
Acai Fruit and Double Chins - Tales From 10 Years in SEO with Agency CEO Chris Dreyer
#019: In Episode 19 of The Verblio Show, Chris Dreyer, president & founder of legal SEO agency juggernaut Rankings.io, discusses his colorful—and wildly successful—journey that started by googling "how to make money online" while stuck in after-school detention (as the teacher), included inspiration from Oprah on one of his early, important #1 Google rankings, and ended up with him competing and winning in one of the most competitive digital marketing arenas on the internet: personal injury law. In this conversation, Steve and Chris dive deep into the machine that is Rankings.io and the strategies Chris and team use to win for their clients and run a hugely successful agency including 1) a masterclass in why and how to niche down your agency, 2) how penguins (ok just one) caused Chris to have to get a real job for a while, 3) why Chris works with agency coach Karl Sakas AND is part of Jason Swenk's mastermind, 4) the reasons Rankings outsources much of its implementation work, and how they're able to seamlessly integrate vendors, and 5) Disney's biggest mistake with the Star Wars franchise and why things are more fun on the dark side of the force.https://www.verblio.com/The Verblio Show is your weekly cocktail of content marketing fun and fruitful conversation. Hear the full interview with Verblio’s CEO Steve Pockross and talk with more marketers, digital agencies, and an assortment of thought leaders anywhere you get your podcasts!

Aug 10, 2020 • 31min
Agency Mistakes, Huge Pivots, and Delicious Schadenfreude with IMPACT'S Bob Ruffalo
#018: If you run or work at a digital agency and don’t know who Bob Ruffolo is, you need to watch this episode of The Verblio Show. Bob is the founder and CEO of IMPACT. Among his many accomplishments: he was the HubSpot agency of the year 2016, merged with They Ask You Answer author Marcus Sheridan, transitioned the agency from a traditional agency to a company that focuses on educating companies and agencies about inbound methodologies (to name just a few). In his conversation with Steve, Bob shares some outstanding insights into broad-ranging agency and management areas:How IMPACT is thriving through the COVID pandemicWhy his organization works with multiple coaches and consultantsThe deep flaw with being a superstar agency founderhttps://www.verblio.com/The Verblio Show is your weekly cocktail of content marketing fun and fruitful conversation. Hear the full interview with Verblio’s CEO Steve Pockross and talk with more marketers, digital agencies, and an assortment of thought leaders anywhere you get your podcasts!

Aug 5, 2020 • 45min
Why It's Foolish to Chase the Dangling Carrot of Cash with Marketing Thought Leader Ryan Stewart
#017: This episode features renowned digital marketing guru Ryan Stewart. What’s a clear sign that you’re interviewing a truly accomplished and impressive marketer: you have to start the interview by asking him how he even describes what he does. Founder of acclaimed search marketing agency WEBRIS and multiple other companies, Ryan is likely even more well known for his speaking appearances and his content on how to cut through the noise of the crowded digital marketing multiverse. And he provides that content frequently, in an extremely pragmatic and process-driven manner, and seemingly without the need for breathing between sentences. Ryan and Steve discuss the enormous and fleeting opportunity for marketing on LinkedIn, what truly moves the needle for content marketing results, and a litany of best practices of digital marketers.https://www.verblio.com/The Verblio Show is your weekly cocktail of content marketing fun and fruitful conversation. Hear the full interview with Verblio’s CEO Steve Pockross and talk with more marketers, digital agencies, and an assortment of thought leaders anywhere you get your podcasts!

Aug 3, 2020 • 20min
Heart vs. Backbone, the Cycle of Drama, & Growth Mentality with My Executive Coach Jodi Grossman
#016: During times of crisis, it's tempting for us as leaders to put all focus externally—how can we bring on more clients? How can we serve the ones we already have to keep them around? But, ignoring the critical components of organizational health and communication can be disastrous for your company. This is why we're so thrilled to talk with Jodi Grossman in this episode. Jodi has been Steve's executive coach at two different companies and at Verblio she coaches the entire leadership team too.In this conversation, we cover: The concept of backbone & heart, and why it's even more critical right now, How much information leaders should share with their teams right nowThe principle Jodi learned when studying biology that's equally applicable to companies...and much, much more.If you're in a leadership position, watching and reflecting on the concepts Jodi brings forward might be the most important thing you can do this week.https://www.verblio.com/The Verblio Show is your weekly cocktail of content marketing fun and fruitful conversation. Hear the full interview with Verblio’s CEO Steve Pockross and talk with more marketers, digital agencies, and an assortment of thought leaders anywhere you get your podcasts!

Jul 29, 2020 • 19min
From Arduous to Automated - Social Media Management in 2020 with Ross Gray
#015: Managing social media for clients can be a GIANT pain for digital marketing agencies. So much so that a lot of agencies we talk to won’t go anywhere near it—too much hassle of managing assets, managing approvals, and proving ROI. So, it was fascinating to talk with Ross Gray on Episode 15 of The Verblio Show to hear about what he’s learned by founding Cloud Campaign, which has helped hundreds of digital agencies streamline their social media logistics.Ross and Steve chat about:The biggest mistake agencies make when it comes to managing social media for clientsThe two unexpected reasons why organic social media continues to be important even in a time when platforms are ratcheting down organic reachWhat all companies should be doing on social media right nowThe controversial social media tactic that will drive engagement over and over againhttps://www.verblio.com/The Verblio Show is your weekly cocktail of content marketing fun and fruitful conversation. Hear the full interview with Verblio’s CEO Steve Pockross and talk with more marketers, digital agencies, and an assortment of thought leaders anywhere you get your podcasts!

Jul 27, 2020 • 18min
Bringing Your Whole Self to Work with Agency Transformation Coach Kelly Campbell
#014: So much of the advice on the COVID crisis and business is about ... business. But, there's another hugely important thing for business leaders to think about—themselves. Specifically, how addressing the self as a foundational layer can lead to better decisions and business outcomes. We're so grateful to leading agency transformation coach Kelly Campbell for adding a new and powerful perspective to our conversation on managing and marketing through the crisis.Some key highlights from our discussion:Why this crisis is so different is that there’s a triple impact of work, health, and emotion—and all need to be taken into account to respondIt's transforming our entire action-orientation culture to one where empathy, vulnerability, compassion, and connection are the core valuesThe barrier of separate personas at work and home are also breaking down, which allows, and even requires, all of us to show up as our authentic selves all of the timehttps://www.verblio.com/The Verblio Show is your weekly cocktail of content marketing fun and fruitful conversation. Hear the full interview with Verblio’s CEO Steve Pockross and talk with more marketers, digital agencies, and an assortment of thought leaders anywhere you get your podcasts!

Jul 22, 2020 • 45min
Why Outsourcing Needs a Modern, Mission-Driven Makeover with Suneet Bhatt
#013: This episode, we had the pleasure of talking with Suneet Bhatt. Suneet is on the short list of people Steve personally turns to for advice on business leadership, marketing, and strategy. In this conversation you’re going to learn why. While Suneet has held marketing & growth leadership roles at big name companies like HelpScout, Crazy Egg, LiveIntent, and Chartbeat, and is currently president of a hot social impact outsourcing company, it might be the other things on his LinkedIn profile that are the truly impressive part. These include authoring children’s books to a role he’s held from January 2014 — present titled “co-founder/dad”.In this broad-ranging conversation Suneet and I cover a whole lot, including:What LeBron James can remind all marketing leadersThe worst question to ask when asking for feedbackWhat do growth-obsessed companies get right Why growth teams need designers, engineers, and data scientistsWhere to start your marketing when you have so many options to choose fromhttps://www.verblio.com/The Verblio Show is your weekly cocktail of content marketing fun and fruitful conversation. Hear the full interview with Verblio’s CEO Steve Pockross and talk with more marketers, digital agencies, and an assortment of thought leaders anywhere you get your podcasts!

Jul 20, 2020 • 13min
Why Helping Is the New Selling with Jeffrey Pease
#012: Next episode is with the great Jeffrey Pease, MBA of Message Mechanics, who Steve worked with back in the Great Recession. “We’re not going to run an economy on Netflix and Purell”, but now is now is the time to help, not sell. So consider this the off-season where you get ready to win again when games resume.One of the most brilliant messaging experts we know, we had a hard time limiting the discussion with Jeffrey.https://www.verblio.com/The Verblio Show is your weekly cocktail of content marketing fun and fruitful conversation. Hear the full interview with Verblio’s CEO Steve Pockross and talk with more marketers, digital agencies, and an assortment of thought leaders anywhere you get your podcasts!

Jul 15, 2020 • 47min
Our Good Intentions Aren’t Enough - Practicing Diversity, Equity & Inclusion with Dr. Tolonda Tolbert
#011: We're deeply humbled to share this next episode of The Verblio Show. In it, we speak with Dr. Tolonda Tolbert, an expert on diversity and inclusion in the workplace. “Dr T” has a belly-laugh that fills the room, and a storied career that includes 17 years with the ADL and was an adjunct professor at NYU. Two years ago, Dr. Tolbert co-founded a truly innovative startup called Eskalera, which goes far beyond the one-off annual management trainings of the past, and uses the power of technology to integrate D&I throughout the workplace and company culture.When Steve asked her what inspired her to start Eskalera, Dr. Tolbert said, “I was talking with groups of 10, 20, 500, 1,000 people and I was like, okay, we’ve got to move faster than this."Important lessons for all business leaders in both the why and the how to bring diversity, equity, and inclusiveness to the workplace.https://www.verblio.com/The Verblio Show is your weekly cocktail of content marketing fun and fruitful conversation. Hear Verblio’s CEO Steve Pockross talk with marketers, digital agencies, and an assortment of thought leaders.