Hospitality Podcast: LowKey by Oaky

Welcome to episode #11 of LowKey Hospitality Podcast, our easygoing sessions for hotel professionals where we chat about industry trends, issues and solutions. In this episode, we're diving into how Millennials and Gen Z are shaping the hospitality world. Renata Komarzinska, General Manager at Nhow Amsterdam RAI, and Fabrizia Sant’Elia, PR & Event Manager at Oaky, are your hosts for this journey. We'll cover: Why NH decided to create a new brand like Nhow to keep up with the latest trends. How technology is changing the experiences of Millennials and Gen Z in hotels. Simple strategies hotels can use to meet the changing needs of these generations. How to navigate challenges on the way to adapting to generational shifts.

Welcome to episode #10 of LowKey Hospitality Podcast, our easygoing sessions for hotel professionals where we chat about industry trends, issues and solutions. Today, you’ll hear a captivating conversation with Lucas Schopman, Managing Director at the Ambassade Hotel, and Erik Tengen, CEO and Co-founder at Oaky, as we explore the evolution of hospitality and technology. Discover how the team at Ambassade Hotel has adapted to industry tech shifts and embraced technology, transitioning from paper bookings to cutting-edge tools like Mews and Oaky. We’ll dive into:  How the meaning of hospitality has changed over time. The role of technology in enhancing the guest experience. How the team at Ambassade Hotel transitioned from manual processes to modern solutions like Mews and Oaky. Insights into how they handle change management during tech transitions. Discovering the positive results and improvements in guest experiences from implementing new technologies.

Welcome to episode #9 of LowKey Hospitality Podcast, our easygoing sessions for hotel professionals where we chat about industry trends, issues and solutions. As your guests grow more tech-savvy, embracing technology is a must to thrive in the hotel industry. To assist you on your path to adopting these new technologies, we've invited a true expert in the field. Tune in to the new episode of LowKey by Oaky with Modi Chami, principal consultant at Modern Solutions (previously employed as Senior Director of Digital and Marketing Technology at Four Seasons Hotels & Resorts) and discover:  The vital systems essential for seamless hotel operations How to ensure data harmony for smarter decisions  How to craft a persuasive case for tech investments, no matter your hotel's size. The benefits of automation in enhancing staff retention and personalising guest experiences.

Welcome, to episode #8 of LowKey Hospitality Podcast, our easygoing sessions for hotel professionals where we chat about industry trends, issues and solutions. Don't miss out on an incredible episode featuring Matthijs Welle, Co-founder and CEO at Mews, and Erik Tengen, Co-founder and CEO at Oaky. Hear their personal experiences and insights as successful entrepreneurs.  We touched upon the following: Hardships of entrepreneurship How have you learned to deal with the rollercoaster that is entrepreneurship? What products have you developed that sit there and have never been used? Gut feeling: learning to trust your gut & story of how we got screwed. Learnings from failures and successes. The importance of being transparent. What would you say to Matthijs 9 years ago to set him up for success in being a hotel tech entrepreneur?

Welcome to episode #7 of LowKey Hospitality Podcast, our easygoing sessions for hotel professionals where we chat about industry trends, issues and solutions. This new episode showcases two strong leaders in the marketing field discussing branding: Hannah Luffman, Senior Director of Global Marketing & Non-Exec Director at Duetto, and Marieke Wisse, Head of Marketing at Oaky. A valuable contribution to the content is given by Dado Ljumanovic, Seid, Group Director, Digital Media & CRM at Sircle Collection, who weinterviewed beforehand to give you a hotel marketing perspective. We touched upon the following: What differentiates a strong brand from a weak one The impact and benefits of having a solid brand How to execute rebranding Acquisition costs of your branding strategy Are there any quick wins to strengthen a hotel’s brand? First-hand recommendations to develop and improve your brand.

Do you want to push the boundaries of hotel revenue strategies? Discover how to do so through hotel innovation and technology. In this episode, join our special guest from IDeaS, the Senior Director of Emerging Solutions Paul Van Meerendonk and Oaky’s Head of Sales, Rupert Gutteridge, as they explore change management, innovation, and technology in the hospitality industry. ✅ Discover how hospitality companies adapt to evolving technology and pricing strategies. ✅ Gain insight into organisational structure, the importance of education, and strategic decision-making.  ✅ Learn about innovative approaches to revenue management and overcoming challenges in commercial pricing. ✅ Explore the dynamic relationship between technology and human interactions, and how it shapes society. 

Welcome to episode #5 of LowKey Hospitality Podcast, our easygoing sessions for hotel professionals where we chat about industry trends, issues and solutions. This episode features a special guest Pere Estela, the Global Ancillary Director from Iberostar and Oaky’s CEO & Co-founder Erik Tengen.  We will discuss: What is hotel ancillary revenue, and what does a Global Ancillary Director do? Why should every hotel have a strategy around ancillary revenue? Where to start when devising an ancillary revenue strategy — from the guest or hotel needs?  What are key ancillary revenue streams for Iberostar, and how do they optimise them? How will ancillary revenue streams change over time?

Welcome to episode #4 of LowKey Hospitality Podcast, our easygoing sessions for hotel professionals where we chat about industry trends, issues and solutions. This episode’s guests is IDeaS’ Chief Evangelist Klaus Kohlmayr; hosted by Oaky’s Erik Tengen. We will discuss: What is dynamic pricing all about? At what time can you drive the highest conversion?  How do you apply dynamic pricing in different countries? What does the future hold for dynamic pricing?

Welcome to episode #3 of LowKey Hospitality Podcast, our easygoing sessions for hotel professionals where we chat about industry trends, issues and solutions. This episode’s guests are Juan Ruano, VP for Sustainable Profit Solutions at BEONx, and Aleksandra (Ally) Dragozet, CEO & Founder of Sea Going Green; hosted by Oaky’s Allison Chambers. We will discuss: Sustainable profitability in the hospitality industry The long-term impact of sustainable practices on your hotel How hotels can benefit and save up through sustainability.

Welcome to episode #2 of LowKey by Oaky, our easygoing sessions for hotel professionals where we chat about the industry trends, issues and solutions. Join our upselling guru Penn Chain together with Erik Tengen and Rupert Gutteridge, to discover all the tips and tricks of a successful upsell culture. Register for the episode if you want to learn more about: What is an upselling culture and why is it important? Tips for a successful upselling strategy How an upselling culture permeates all aspects of a hotel Upselling culture examples and anecdotes