Hospitality Podcast: LowKey by Oaky Technology at Luxury Hotels | LowKey Hospitality Podcast (ft. Ambassade) #10
Welcome to episode #10 of LowKey Hospitality Podcast, our easygoing sessions for hotel professionals where we chat about industry trends, issues and solutions.
Today, you’ll hear a captivating conversation with Lucas Schopman, Managing Director at the Ambassade Hotel, and Erik Tengen, CEO and Co-founder at Oaky, as we explore the evolution of hospitality and technology. Discover how the team at Ambassade Hotel has adapted to industry tech shifts and embraced technology, transitioning from paper bookings to cutting-edge tools like Mews and Oaky. We’ll dive into:
How the meaning of hospitality has changed over time.
The role of technology in enhancing the guest experience.
How the team at Ambassade Hotel transitioned from manual processes to modern solutions like Mews and Oaky.
Insights into how they handle change management during tech transitions.
Discovering the positive results and improvements in guest experiences from implementing new technologies.