Welcome to episode #2 of LowKey by Oaky, our easygoing sessions for hotel professionals where we chat about the industry trends, issues and solutions.
Join our upselling guru Penn Chain together with Erik Tengen and Rupert Gutteridge, to discover all the tips and tricks of a successful upsell culture.
Register for the episode if you want to learn more about:
- What is an upselling culture and why is it important?
- Tips for a successful upselling strategy
- How an upselling culture permeates all aspects of a hotel
- Upselling culture examples and anecdotes