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Product Therapy

Latest episodes

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Jan 23, 2025 • 44min

Coaching Employee Onboarding

In this episode, Christian Idiodi swaps from interviewer to interviewee. He breaks down his approach to employee onboarding, prompted by fellow SVPG partner, Chris Jones. Learn about the hidden dynamics in every employee onboarding, and Christian’s day-by-day guide for navigating them. Whether you are actively onboarding talent or need to re-onboard existing staff, this episode will help you set your team up for success. - Today’s discussion unpacks: Why onboarding time is a rare and precious resource The hidden dynamics in every onboarding How to enable trust between new and existing team members A step-by-step guide to a new hire’s first weeks Christian’s favorite tactics from years of onboardings - References: Coaching Tools - The One on One by Marty Cagan: https://www.svpg.com/coaching-tools-the-one-on-one/ New Employee Bootcamp by Christian Idiodi: https://www.svpg.com/new-employee-bootcamp/ Social Comparison Theory: https://dictionary.apa.org/social-comparison-theory - Where to find SVPG: SVPG’s newest book, TRANSFORMED: ⁠https://www.svpg.com/books/transformed-moving-to-the-product-operating-model/ Other books: https://www.svpg.com/books/ Articles: ⁠https://www.svpg.com/articles/ Workshops: ⁠https://www.svpg.com/⁠ Videos: ⁠https://www.svpg.com/videos/ - Where to find Christian Idiodi: LinkedIn: https://www.linkedin.com/in/cidiodi/ - Where to find Chris Jones: LinkedIn: https://www.linkedin.com/in/chrisjonessvpg/ - Timestamps: (00:00) Intro (01:20) Why onboarding matters (03:13) Trust dynamics with new hires (06:57) Onboarding starts before day 1 (12:57) Framing onboarding (18:07) Onboarding in cohorts (21:44) Creating a safe initial environment (23:07) Week 1 (25:39) Week 2 (27:58) Onboarding to a remote team (31:32) Critical onboarding milestones (35:22)  The first paycheck (39:07) Creating public wins (41:14) Closing thoughts - Disclaimer: While this podcast is named “Product Therapy”, it is not hosted by licensed therapists or mental health professionals, and it is in no way a substitute for professional mental health services. We recognize the importance of mental well-being and encourage anyone facing personal difficulties to seek support from qualified professionals. See https://findahelpline.com/ - Production: Production by supermix.io
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Jan 9, 2025 • 41min

Coaching Founder-Style Leadership

In this episode, Christian Idiodi sits down with SVPG founder Marty Cagan to discuss founder-style leadership. Building on themes from Paul Graham’s essay “Founder Mode,” Christian and Marty break down what effective product leadership looks like. Anyone can learn these skills through enough effort and care, whether they are a founder or not. - Today’s discussion unpacks: Misconceptions about founder-style leadership Why you can’t be a good manager without being a good coach The line between founder-style leadership and micromanagement How to scale product sense Lessons from Apple, Google and Amazon’s leadership principles - References: Amazon’s Leadership Principles: https://www.amazon.jobs/content/en/our-workplace/leadership-principles Apple’s Leadership Principles: https://www.apple.com/jobs/pdf/HBR_How_Apple_Is_Organized_For_Innovation-4.pdf Bill Campbell (Executive Coach): https://en.wikipedia.org/wiki/Bill_Campbell_(business_executive) Coaching Founder Mode by Marty Cagan: https://www.svpg.com/coaching-founder-mode/ Founder Mode by Paul Graham https://paulgraham.com/foundermode.html Founder-Style Leadership by Marty Cagan: https://www.svpg.com/founder-style-leadership/ Google’s Leadership Principles: https://www.geeknack.com/2020/07/31/google-leadership-principles-at-a-glance/ Mike Fisher (CEO of MyFitnessPal): https://www.linkedin.com/in/mike-fisher-3317a8/ Pilot Teams by Chris Jones: https://www.svpg.com/pilot-teams/ Product Sense Demystified by Marty Cagan: https://www.svpg.com/product-sense-demystified/ Steve Jobs on Professional Managers (1985): https://www.youtube.com/watch?v=bVKcxK_tVBM&ab_channel=ConsultingComedy The Coaching Mindset by Chris Jones: https://www.svpg.com/the-coaching-mindset/ - Where to find SVPG: SVPG’s newest book, TRANSFORMED: ⁠https://www.svpg.com/books/transformed-moving-to-the-product-operating-model/ Other books: https://www.svpg.com/books/ Articles: ⁠https://www.svpg.com/articles/ Workshops: ⁠https://www.svpg.com/⁠ Videos: ⁠https://www.svpg.com/videos/ - Where to find Christian Idiodi: LinkedIn: https://www.linkedin.com/in/cidiodi/ - Where to find Marty Cagan: LinkedIn: https://www.linkedin.com/in/cagan/ - Timestamps: (00:00) Intro (00:44) Initial reactions to "Founder Mode" (03:46) "Better management" not "less management" (06:18) Historical examples of founder-style leadership (10:22) Founder-style leadership in startups (14:44) Scaling product sense (23:46) Europe's "People-Only Manager" trend (26:34) The line between founder-style leadership and micromanagement (33:00) Shifting a culture toward founder-style leadership (37:06) Success stories: Apple and Amazon (40:13) Closing thoughts - Disclaimer: While this podcast is named “Product Therapy”, it is not hosted by licensed therapists or mental health professionals, and it is in no way a substitute for professional mental health services. We recognize the importance of mental well-being and encourage anyone facing personal difficulties to seek support from qualified professionals. See https://findahelpline.com/ - Production: Production by supermix.io
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20 snips
Dec 19, 2024 • 33min

Coaching Time Management

Chris Jones, a SVPG partner and time management expert, shares his insights on maximizing productivity in product development. He discusses the common struggles of professionals swamped by excessive meetings, emphasizing the urgent versus important task dilemma. Jones advocates for reshaping meeting cultures to foster trust and empowerment among teams. He provides actionable strategies for evaluating time use and reducing pointless meetings, helping listeners prioritize meaningful work over mere urgency.
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Nov 21, 2024 • 25min

Coaching Product Marketing

Martina Lauchengco, a partner at SVPG and author of "Loved: How to Rethink Marketing for Tech Products," dives into the essentials of product marketing. She highlights the crucial differences between product and traditional marketing, emphasizing the need for clear value propositions. The conversation covers how product marketing can transform market adoption and its strategic role in business growth. Martina also shares insights on identifying the need for product marketing within companies, providing a real-world success story to illustrate her points.
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11 snips
Oct 24, 2024 • 38min

Coaching Product Career Advice

In this insightful discussion, Jon Moore, a partner at SVPG and product management expert, shares his journey and advice on navigating product careers. He emphasizes the importance of approaching your career like a product while highlighting the value of self-education over formal certificates. Jon discusses the significance of mentorship and emotional intelligence in product management, along with what employers seek in candidates. Listeners gain practical tips for intentional career development and adapting to the evolving landscape of product management.
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14 snips
Sep 26, 2024 • 30min

Coaching Stakeholder Collaboration

Christian Idiodi and Lea Hickman, partners at SVPG, dive into the art of stakeholder collaboration. They clarify the true nature of stakeholders and how to engage them effectively. The duo emphasizes proactive approaches and the benefits of one-on-one conversations over group meetings. They share insights on transforming stakeholders from barriers to enablers, navigating stakeholder-driven roadmaps, and the importance of building trust. With real-life examples, they equip listeners with tactical advice to enhance collaboration in product management.
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Aug 29, 2024 • 28min

Coaching Feedback

In this episode, Christian Idiodi and fellow SVPG partner, Martina Lauchengco, go deep on all things feedback. They discuss why feedback matters, how to give and receive it well, and how best practices change at different levels of a team hierarchy. Hear real examples of feedback conversations and actionable frameworks, phrases and tactics that you can use today. – In this discussion we unpack: How to give feedback to leaders How leaders can facilitate feedback The time and place to give feedback Real life examples of feedback conversations Actionable frameworks, phrases and tactics – References: Costanoa Ventures: ⁠https://costanoa.vc/⁠ Radical Candor: ⁠https://www.radicalcandor.com/⁠ Martina’s version of the SHARED feedback model: ⁠https://www.linkedin.com/pulse/feedback-model-changed-my-life-martina-lauchengco-47o8c/⁠ – Where to find SVPG: SVPG’s new book, TRANSFORMED: ⁠https://www.svpg.com/books/transformed-moving-to-the-product-operating-model/⁠ Other books: ⁠https://www.svpg.com/books/⁠ Articles: ⁠https://www.svpg.com/articles/⁠ Workshops: ⁠https://www.svpg.com/⁠ Videos: ⁠https://www.svpg.com/videos/⁠ – Where to find Christian Idiodi: LinkedIn: ⁠https://www.linkedin.com/in/cidiodi/⁠ – Where to find Martina Lauchengco: LinkedIn:⁠ https://www.linkedin.com/in/martinalauchengco/⁠ – Timestamps: [00:46] Why feedback matters [02:55] What effective feedback sounds like [08:32] Actionable phrases, tools and tactics [11:56] How leaders can facilitate feedback [14:27] How to give feedback to seniors [18:57] The time and place to give feedback [20:07] How to give positive feedback [22:06] The coaching mindset [26:21] Outro – Disclaimer: While this podcast is named “Product Therapy”, it is not hosted by licensed therapists or mental health professionals, and it is in no way a substitute for professional mental health services. We recognize the importance of mental well-being and encourage anyone facing personal difficulties to seek support from qualified professionals. See https://findahelpline.com/ – Production: Production by ⁠supermix.io
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11 snips
Jul 25, 2024 • 29min

Coaching Imposter Syndrome

Christian Idiodi, a partner at SVPG, and Chris Jones, also an SVPG partner, tackle the complex issue of imposter syndrome. They share personal experiences illustrating how this psychological phenomenon affects many professionals. Learn how to recognize the signs and why it can actually serve as a motivator. The duo discusses practical coaching strategies for navigating these feelings and emphasizes the importance of seeking help and fostering a supportive network. Their insights offer a fresh perspective on overcoming self-doubt.
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Jun 27, 2024 • 29min

Coaching Ethics

In this episode, Christian Idiodi and fellow SVPG partner, Jon Moore, discuss ethics. They explain why good ethics is good business, who owns ethics in a company, and how to escalate ethical concerns. Hear real stories about complex ethical scenarios and practical advice for navigating these challenges in the workplace. - In today’s discussion, we unpack: The role of ethics in product development Who “owns” ethics at companies What to do when you notice something unethical The link between ethics, diversity and psychological safety The ethical landscape surrounding generative AI - References: Coaching Ethics: https://www.svpg.com/coaching-ethics/ Radhika Dutt: https://www.linkedin.com/in/radhika-dutt/ Rob Chestnut, ex-Chief Ethics Officer at Airbnb: https://www.linkedin.com/in/robchesnut/ UK ministers considering ban on smartphone sales to under-16s: https://www.theguardian.com/technology/2024/apr/10/uk-ministers-considering-banning-sale-of-smartphones-to-under-16s - Where to find SVPG: SVPG’s new book, TRANSFORMED: https://www.svpg.com/books/transformed-moving-to-the-product-operating-model/ Other books: https://www.svpg.com/books/ Articles: https://www.svpg.com/articles/ Workshops: https://www.svpg.com/ Videos: https://www.svpg.com/videos/ - Where to find Christian Idiodi: LinkedIn: https://www.linkedin.com/in/cidiodi/ - Where to find Jon: LinkedIn: https://www.linkedin.com/in/jonathonmoore - Timestamps: [00:00:00] Intro [00:01:11] The role of ethics in technology development [00:05:00] Who owns ethical questions within companies? [00:09:38] A challenging ethical scenario [00:13:38] Why good ethics is good business [00:18:56] The ethical landscape surrounding generative AI [00:21:30] Who owns the ethical responsibility in AI? [00:24:20] The importance of diversity [00:26:51] Ethics reflection exercise [00:27:52] Outro - Disclaimer: While this podcast is named “Product Therapy”, it is not hosted by licensed therapists or mental health professionals, and it is in no way a substitute for professional mental health services. We recognize the importance of mental well-being and encourage anyone facing personal difficulties to seek support from qualified professionals. See https://findahelpline.com/ - Production: Production by supermix.io
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15 snips
May 31, 2024 • 30min

Coaching Trust

Discussing the importance of trust in team dynamics, the relationship between trust and vulnerability, building trust with new hires, breaking a culture of mistrust, and the role of courage and shared vision in fostering trust within teams and organizations.

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