
unbillable hours - a podcast about better professional services marketing
So, your job is to market a consultancy?
Excellent - then we have something just for you: unbillable hours, our podcast about better professional services marketing.
“unbillable hours” is all about selling business services through highly effective marketing. You know, the kind which gets clients through the door, competitors on edge, and the practice to respect you.
Oh, and: it’s free, and created by two folks who have nothing to sell (we have jobs, mind you).
Care to give it a try? Then listen in right away - or read a bit more about the project here:
https://unbillable-hrs.com/
Latest episodes

Dec 29, 2023 • 34min
S26E5 - Reviewing ’23
Let's close the books for '23, shall we? (Ash and Flo discuss the year and share some podcast metrics to prove how kind y'all have been to us. Thanks for listening!).
Voices, production, etc. by Ash and Flo.
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota
Pls. get the shownotes for this episode at unbillable-hrs.com

Dec 22, 2023 • 20min
S26E4 - Multiplying BizDev
Here you go, friends: A Christmas Episode (so to speak)! Well, ok - we're not talking about Santa, but about Marketing as a "BizDev multiplier"... and explain why the discipline works in this way. But hey - maybe you can listen to it in a festive spirit? While saving the last PowerPoint decks before signing off?
We sure hope you get to sign off... eventually. Happy Holidays, and thanks for sticking with us for another year. You're great!
Voices, production, etc. by Ash and Flo.
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota

Dec 15, 2023 • 35min
S26E3 - Growing further
Consultancies grow through "stages," just like every other business. But which stages exactly - and how should firm marketers behave during each? Ash and Flo discuss with Joe O'Mahoney, Prof. of consulting at Cardiff Business School, author, and consultant to boutique firms.
Episode guest: Prof. Joe O'Mahoney, joeomahoney.com
Voices, production, etc. by Ash and Flo.
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota
Pls. find the shownotes to this episode at unbillable-hrs.com.

Dec 8, 2023 • 24min
S26E2 - Getting listed
"Why don't professional services firms win work?" Turns out this question - which is (almost) the title of a recent thinkpiece by research firm Source Global - has a lot to do with "marketing"... and Ash and Flo discuss why in this episode.
Voices, production, etc. by Ash and Flo.
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota
Please find the shownotes to this episode at unbillable-hrs.com.

Dec 1, 2023 • 38min
S26E1 - Becoming partner-able
Whether your firm is considering partnering with another vendor or it's pushing to "rise through the tiers" of an existing partnership: You'll likely get asked a few questions about how marketing might help to make the consultancy a more valuable partner. Well... we've got you covered (of course)! Because Ash and Flo spoke to Leahanne Hobson, channel partnership expert, who shared many a great insight about becoming partner-able as a firm:
Episode guest: Leahanne Hobson, founder and CEO, Alinea Partners.
Voices, production, etc. by Ash and Flo.
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota
Please find the shownotes to this episode at unbillable-hrs.com.

Nov 24, 2023 • 36min
S25E5 - Making rain (differently)
Ever heard of "Rainmakers" - the bizdev champions of the services world? HBR published a piece saying their game is changing. Ash and Flo dove in to figure out how, exactly (spoiler: it's related to marketing!)
Voices, production, etc. by Ash and Flo.
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota
Please find the shownotes to this episode at unbillable-hrs.com.

Nov 10, 2023 • 27min
S25E4 - Auditing comms
As we inch closer to the end of the year... how about you review ALL your firm's comms to clients? Like... all of it. No, really - it's a great idea. Let us explain!
Voices, production, etc. by Ash and Flo.
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota
Please find the shownotes to this episode at unbillable-hrs.com.

Oct 27, 2023 • 30min
S25E3 - Offering sets
We've discussed "offering development" before, but, since it's so important and all that, we'll discuss it again - and share a dedicated framework for developing entire sets of offerings which, it just so happens, is super-conducive to marketing effectiveness. Enjoy!
Voices, production, etc. by Ash and Flo.
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota

Oct 14, 2023 • 42min
S25E2 - Leveraging AI
Allright, so you've played around with ChatGPT, and even installed Discord to get to test Midjourney - but you're still unclear how, exactly, AI might help you with consultancy marketing in serious ways? Then listen to Alastair McDermott tips for practical, no-nonsense ways of leveraging the tech.
Episode guest: Alastair McDermott, founder, The Recognized Authority
Voices, production, etc. by Ash and Flo.
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota
Pls. find the shownotes for this episode at unbillable-hrs.com

Oct 6, 2023 • 39min
S25E1 - Building trust (with strangers)
We’ve previously referred to consultancy marketing’s key objective as “building trust with strangers,” but, uh, didn’t really answer the question how, exactly, you’d go about doing it… which is a miss this episode will fix: Ash and Flo speak to “The B2B Marketer” and consultancy marketing expert Martin Williams, who has the very framework you’ll need for getting the job done: the “Pyramid of Trust:”
Episode guest: Martin J. Williams, founder, theb2bmarketer.com
Voices, production, etc. by Ash and Flo.
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota
Please find the shownotes for this episode at unbillable-hrs.com.