

unbillable hours - a podcast about better professional services marketing
Ash, Flo
So, your job is to market a consultancy?
Excellent - then we have something just for you: unbillable hours, our podcast about better professional services marketing.
“unbillable hours” is all about selling business services through highly effective marketing. You know, the kind which gets clients through the door, competitors on edge, and the practice to respect you.
Oh, and: it’s free, and created by two folks who have nothing to sell (we have jobs, mind you).
Care to give it a try? Then listen in right away - or read a bit more about the project here:
https://unbillable-hrs.com/
Excellent - then we have something just for you: unbillable hours, our podcast about better professional services marketing.
“unbillable hours” is all about selling business services through highly effective marketing. You know, the kind which gets clients through the door, competitors on edge, and the practice to respect you.
Oh, and: it’s free, and created by two folks who have nothing to sell (we have jobs, mind you).
Care to give it a try? Then listen in right away - or read a bit more about the project here:
https://unbillable-hrs.com/
Episodes
Mentioned books

Oct 14, 2023 • 42min
S25E2 - Leveraging AI
Allright, so you've played around with ChatGPT, and even installed Discord to get to test Midjourney - but you're still unclear how, exactly, AI might help you with consultancy marketing in serious ways? Then listen to Alastair McDermott tips for practical, no-nonsense ways of leveraging the tech.
Episode guest: Alastair McDermott, founder, The Recognized Authority
Voices, production, etc. by Ash and Flo.
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota
Pls. find the shownotes for this episode at unbillable-hrs.com

Oct 6, 2023 • 39min
S25E1 - Building trust (with strangers)
We’ve previously referred to consultancy marketing’s key objective as “building trust with strangers,” but, uh, didn’t really answer the question how, exactly, you’d go about doing it… which is a miss this episode will fix: Ash and Flo speak to “The B2B Marketer” and consultancy marketing expert Martin Williams, who has the very framework you’ll need for getting the job done: the “Pyramid of Trust:”
Episode guest: Martin J. Williams, founder, theb2bmarketer.com
Voices, production, etc. by Ash and Flo.
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota
Please find the shownotes for this episode at unbillable-hrs.com.

Sep 29, 2023 • 47min
S24E5 - Productizing services
Has your firm "productized" its services yet? If not, then this episode will hopefully change that - because our guest, Luk Smeyers, explains not only why you should do it and to which ends - but also shares tips for getting started:
Episode guest: Luk Smeyers, founder, The Visible Authority.
Voices, production, etc. by Ash and Flo.
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota
Pls. find the shownotes for this episode at unbillable-hrs.com

Sep 22, 2023 • 28min
S24E4 - Communicating value
It's funny, isn't it? Consulting, as an industry, is all about "creating value" - and yet, so many firms struggle with communicating what, exactly, they mean by it. Let's try and fix this with a single episode of this very podcast, shall we?
Voices, production, etc. by Ash and Flo.
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota
Pls. find the shownotes for this episode at unbillable-hrs.com

Sep 15, 2023 • 9min
S24E3 *Minisode* - Planning properly
We're sorry... did someone just say their firm's marketing planning "s#cks?" No biggie, friend - we've got you ... with this minisode and the planning framework within:
Voices, production, etc. by Ash and Flo.
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota

Sep 8, 2023 • 24min
S24E2 - Creating PoVs
Does your firm have a "Point-of-View?" No? Or: not sure? Well, then it's high time we change all of that - starting with this very episode: Listen to Ash and Flo explain what a "PoV" is, why you need one, and how to create yours:
Voices, production, etc. by Ash and Flo.
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota
Pls. find the shownotes for this episode at unbillable-hrs.com.

Sep 1, 2023 • 28min
S24E1 - Measuring TL success
You've spent all this effort on your firm's thought leadership efforts... so what did you get in return? Here's how you might get to an answer:
Voices, production, etc. by Ash and Flo.
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota
Pls. find the shownotes to this episode at unbillable-hrs.com

Aug 25, 2023 • 29min
S23E5 - SLA’ing marketing (or not?)
Whenever there are alignment issues between marketing and "the business" in a consultancy, marketing should work to fix them. But how? Ash and Flo discuss their views (and potential solutions) in this "workshopping" episode:
Voices, production, etc. by Ash and Flo.
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota
Pls. find the shownotes for this episode at unbillable-hrs.com.

Aug 18, 2023 • 29min
S23E4 - Visible experts
Imagine all your firm’s subject matter experts were, like, really visible and influential online. What would that do for your clients and your firm? Oh, and, more importantly: How could you make this vision a reality? Flo asks Liz Harr from Hinge, who just co-published a book about these very questions.
Episode guest: Elizabeth Harr, partner, Hinge.
Voices, production, etc. by Flo (Ash wasn’t in for this one)
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota
Pls. find the shownotes for this episode at unbillable-hrs.com.

Aug 11, 2023 • 25min
S23E3 - Finding flaws
Still not happy with your consultancy's marketing performance? Then follow Ash and Flo along the causal chain of issues causing your pain - in this full-fledged "causal chain analysis" where, when, and how professional services marketing breaks down.
Voices, production, etc., by Ash and Flo
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota
Pls. find the shownotes to this episode at unbillable-hrs.com