
unbillable hours - a podcast about better professional services marketing
So, your job is to market a consultancy?
Excellent - then we have something just for you: unbillable hours, our podcast about better professional services marketing.
“unbillable hours” is all about selling business services through highly effective marketing. You know, the kind which gets clients through the door, competitors on edge, and the practice to respect you.
Oh, and: it’s free, and created by two folks who have nothing to sell (we have jobs, mind you).
Care to give it a try? Then listen in right away - or read a bit more about the project here:
https://unbillable-hrs.com/
Latest episodes

Apr 12, 2024 • 23min
S28E5 - Effectuating (!) programs
Ever heard of "effectuation?" No? Well, it's one of these management frameworks or something. And it contains a bunch of principles you might find helpful when preparing your marketing programs for execution. Here goes:
Voices, production, etc. by Ash and Flo.
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota
Pls. find the shownotes for this episode at unbillable-hrs.com.

Apr 5, 2024 • 33min
S28E4 - Categorizing services
Are you thinking about your services in the same ways your clients do? And do you use the same words they use to describe them? Well, chances are, you're not—or not anymore. Prospects' categories for thinking about and searching for consultancy services are ever-changing, and Source Global Research's CEO Fiona Czerniawska explained in some detail why it pays to pay attention.
Episode guest: Fiona Czerniawska, CEO, Source Global Research.
Voices, production, etc. by Ash and Flo.
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota
Pls. find shownotes to this episode at unbillable-hrs.com.

Mar 8, 2024 • 34min
S28E3 *Replay* - Driving change
How can consultancy marketers make firm-wide change? We asked someone who should know because “making change” is part of their marketing executive day job: Marc Appel, head of content and editorial strategy at Accenture.
Episode guest: Marc Appel, head of content and editorial strategy, Accenture.
Voices, production, etc., by Ash and Flo.
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota
Pls. find the shownotes to this episode at unbillable-hrs.com.

Mar 1, 2024 • 29min
S28E2 - Professionalizing bizdev (even further)
Seems like a lot of you liked our "Professionalizing Bizdev" episode - and some of you even sent us some questions. So... we double down on the theme, and explore how firms can push beyond "unfocused" business development and into a much more focused way of pursuing clients and new business:
Voices, production, etc. by Ash and Flo.
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota

Feb 23, 2024 • 45min
S28E1 - Buying ads
Ever considered LinkedIn ads for your firm or service? We certainly have... and we've learned enough about them to understand we'd need to have an expert explain them to us ... which is why we invited Hannibal, who was kind enough to share his insights. So, here you go: A full episode on "buying ads"!
Episode guest: Hannibal Herforth, consultant, Kvadrant Consulting.
Voices, production, etc. by Ash and Flo.
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota
Pls. find shownotes to this episode at unbillable-hrs.com

Feb 16, 2024 • 1h 7min
S27E5 *Replay* - Rethinking content
Flo recently hopped onto Alastair McDermott's "Recognized Authority" podcast to discuss some fresh ideas for consultancy content creation - here's the replay for you:
Check out the Recognized Authority Podcast here!
Voices, production, etc., by Alastair McDermott
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota
Pls. find the shownotes to this episode at unbillable-hrs.com

Feb 4, 2024 • 28min
S27E4 - Professionalizing bizdev
Improving, i.e., focusing, strategizing, and scaling a firm's business development efforts, can be a somewhat lengthy journey. Soo... how could you fast-track it?
Listen to Ash and Flo discuss the journey, its usual stages, and what to do during which to get to where you'd like to be much quicker.
Voices, production, etc. by Ash and Flo.
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota

Jan 29, 2024 • 38min
S8E2 - Bizdev magic
A lot gets said about "BizDev," but much of it comes in the form of tactical tips. Surely, there must be a comprehensive strategy and method for it, too? We asked Costas Papaikonomou, who recently wrote a book about both. His central hypothesis: Talk to lots of people over decaf, and often!
Episode guest: Costas Papaikonomou, co-founder, Happen, and author of - among other things - "The Magic Ingredient: Business Development for Creative Professionals."
Voices, production, etc. by Ash and Flo.
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota
Pls. find the shownotes to this episode at unbillable-hrs.com!

Jan 26, 2024 • 23min
S27E2 - Increasing engagement
In this episode, Ash and Flo discuss the challenges of content marketing in 2023 and provide examples of where firms go wrong. They explore the impact of elections on consulting firms and the importance of positioning as agile in a changing market. They also discuss the effectiveness of targeted marketing and the importance of engagement, valuable content, and building brand visibility.

Jan 19, 2024 • 18min
S27E1 - Dressing windows
Does your firm market all its greatest thinking? Or does it keep some stuff not just in the back of the shop? If it's the latter - consider bringing some of it not just into the store but right up in front and into the "shopping window," i.e., your marketing, where everybody can see it right away... Uh, we'll explain:
Voices, production, etc. by Ash and Flo.
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota