

The Hard Part with Evan McCann
Evan McCann
The Hard Part, hosted by Evan McCann, uncovers the stories, strategies, and playbooks of Canada’s most influential founders, investors, and leaders. While Canadian innovators often fly under the radar compared to their American peers, The Hard Part shines a spotlight on their impact, redefining Canada’s role in global entrepreneurship.
Episodes
Mentioned books

Oct 7, 2024 • 38min
Nathan Nasseri from ResVR
Nathan Nasseri is the Founder and CEO of ResVR.
ResVR helps production home builders sell more upgrades with their industry-leading visualization platform.
Takeaways
Nathan's family background in home building inspired the creation of ResVR.
The technology for home customization has existed for decades but is underutilized.
Upgrades in home building can yield high margins for builders.
Streamlining choices for buyers can reduce decision fatigue.
Selling technology to builders can be challenging due to their risk aversion.
High-quality visuals are crucial for user engagement in home buying.
Pricing models should focus on providing value to builders.
Raising money.
Building a team.
Chapters
00:00 The Genesis of ResVR: A Family Legacy
02:08 Innovating Home Buying: The Vision Behind ResVR
05:13 The Importance of Upgrades in Home Building
08:59 Streamlining Choices: Reducing Overwhelm for Buyers
11:07 Overcoming Hurdles: Selling to Builders
13:25 Ensuring High-Quality Visuals in Technology
15:13 User Experience: Balancing Complexity and Simplicity
19:02 Scaling and Onboarding: Building for Growth
21:24 Pricing Models: Finding the Right Fit
24:19 Navigating the Fundraising Landscape
27:51 Solo Foundership: Challenges and Insights
31:09 Expansion Plans: Looking Beyond Home Builders
33:50 Building a Team: Lessons in Leadership
36:56 Quickfire Round: Personal Insights and Reflections
Keywords
ResVR, home building, technology, upgrades, user experience, fundraising, solo founder, expansion, team building

Oct 4, 2024 • 45min
Charlie Feng from Agora
Charlie Feng is the Co-Founder of Agora.
Agora is the home of onchain governance. Deploy Agora today to run your protocol and community.
Agora recently announced their $5M Seed funding from Haun Ventures, Coinbase Ventures, Balaji Srinivasan, Packy McCormick, Dan Romero and others.
Takeaways
Launching an AI chatbot startup in 2013
Learnings from scaling Clearbanc/Clearco.
The "Clearco Mafia" that is developing.
Learnings from hyperscaling with capital and headcount.
Why web3 is a great space to be building in right now.
Governance in web3.
Why co-founder conflict is the biggest reason startups die and how to mitigate that.
Charlie's thoughts on raising (Clearco raised ~$860M).
Why Charlie is building in SF and why there are so many Canadians there.
Chapters
00:00 Navigating the Early Days of AI Chatbots and Fintech
04:48 Lessons from Rapid Growth and Scaling
09:24 The Potential of Web3 and Open-Source Governance
15:55 The Importance of Trust and Transparency in Web3
23:10 The Rise of Canadian Tech Founders
25:28 Principles for Building a Successful Company
33:01 Running a Dedicated Fundraising Process
38:23 Building in San Francisco: Benefits and Challenges
41:39 The Power of a Support Network
44:38 Dealing with Hard Times: Exercise, Hobbies, and Founder Support
Keywords
AI chatbots, fintech, rapid growth, market navigation, culture, governance, Web3, trust, transparency, volatility, gambling, web3, building a company, team, de-risking, fundraising, San Francisco, support network, personal growth, professional growth

Sep 30, 2024 • 40min
Liran Belenzon from BenchSci
Liran Belenzon is the Co-Founder and CEO of BenchSci.
BenchSci's mission is to exponentially increase the speed and quality of life-saving R&D to improve patients' health.
They do this by applying cutting-edge AI to understand how disease biology works at scale throughout the drug discovery pipeline to solve the number one reason why drug discovery projects fail — getting the biology wrong.
ASCEND, their disease biology GenAI platform, understands the entire history of biomedical experiments to create a scalable AI assistant for preclinical organizations.
Takeaways
The genesis story of BenchSci.
Thoughts on commercialization and how to do it well.
How Liran has scaled with the company as a leader and founder.
Step changes in headcount.
How BenchSci navigates in-person, remote and hybrid work.
Liran's contrarian thoughts on raising money and how he has raised $200M+.
Why you should only do investor updates for investors and not potential investors.
How AI has changed over the last 8+ years of BenchSci's journey.
Building a network as an immigrant founder.
Scaling product offerings.
Working and selling into big pharma and research teams.
Hiring for BenchSci's unique intersection of AI and bio.
Chapters
00:00 The Genesis of BenchSci
03:12 Navigating the Drug Discovery Landscape
05:47 Commercialization Challenges and Strategies
08:59 Scaling as a Founder
11:59 Remote Work Dynamics
14:51 Mastering the Fundraising Process
19:52 The Evolution of AI in Drug Discovery
23:12 Understanding the Drug Discovery Process
25:54 Building Trust with Researchers
28:50 Overcoming Networking Challenges
32:14 Scaling Product Offerings
35:01 Hiring for a Unique Intersection
36:57 Personal Reflections and Future Outlook
Keywords
BenchSci, drug discovery, AI, commercialization, startup, scaling, fundraising, remote work, biology, technology

Sep 27, 2024 • 32min
Inara Lalani from FemTherapeutics
Inara Lalani is the Co-Founder and CEO of FemTherapeutics.
FemTherapeutics is a medical device company developing “Invisalign for Gynaecology”. Leveraging artificial intelligence and 3D Printing, their gynecology platform offers patient-specific intra-vaginal devices for common pelvic health conditions.
FemTherapeutics is building the infrastructure to allow expansion into other pelvic health categories including menstruation and sexual wellness, labour and delivery, oncology, and more.
Takeaways
Spinning out from the McGill Surgical Innovation Program.
The patent process for medtech companies.
The gender gap in medical innovation.
Regulatory hurdles for medical devices.
Fundraising in the medtech space, particularly in Canada.
How they are utilizing the "Invisalign model" for medical devices.
Manufacturing medtech products and adhering to quality standards like ISO 13485.
Importance of mentors and advisors.
Commercialization strategies and GTM.
Feedback loops in product development.
Leveraging grants and NDF.
Raising for femtech ventures in a male-dominated venture industry.
Chapters
00:00 The Genesis of FemTherapeutics
02:27 Navigating the Patent Process
05:09 Addressing the Gender Gap in Medical Innovation
07:01 The Challenges of Hardware Development
10:00 Fundraising in MedTech
12:04 Invisalign Inspiration: Customization in Medical Devices
14:21 Early Adoption Strategies for Medical Devices
15:48 Manufacturing Considerations for Medical Devices
16:46 The Importance of Advisors and Mentors
18:06 Commercialization Strategies for Medical Devices
20:26 Understanding Reimbursement Processes
21:55 Team Composition for Success
23:33 Feedback Loops in Product Development
25:37 Leveraging Government Support and Grants
27:32 Navigating Investor Conversations
29:32 Personal and Professional Excitements
30:37 Coping with Challenges as a Founder
Keywords
FemTherapeutics, medical innovation, gender gap, patent process, fundraising, medical devices, commercialization, reimbursement, team composition, feedback loops

Sep 25, 2024 • 43min
Marc-André Forget from dcbel
Marc-André Forget is the Founder and CEO of dcbel.
dcbel develops technology and designs products that put people at the center of the modern energy ecosystem.
dcbel Home Energy Station perfects the art and science of smart home energy, allowing people to take ownership of their energy supply with one small device.
Homeowners can supply their homes and EVs with solar power, use vehicle-to-home charging to make power outages a thing of the past, and reduce energy costs with artificial intelligence.
Takeaways
Raising from Volvo, Coatue and Real Ventures.
Starting dcbel over 10 years ago and how this technology wave was not obvious then.
Nuances and challenges to building hardware in Canada.
How a home energy station will be a future staple in all homes.
A shift towards renewable energy and grid overloads has added more complexity to energy management in the home.
The shift and change that will happen with utlities.
Navigating regulatory hurdles and changes
Manufacturing onshore versus offshore.
Distribution channels for dcbel.
Best geographies for dcbel.
Chapters
00:00 The Genesis of dcbel
08:30 The Inevitable Shift Towards Renewable Energy
14:58 The Future of Energy Management
27:16 The Global Impact of dcbel
36:56 Navigating the Challenges of Being a Founder
Keywords
Decibel, energy management, home energy station, renewable energy, complexity, accessibility

Sep 23, 2024 • 40min
Jonathan Wolkin from Deloitte Ventures
Jonathan Wolkin, Managing Director of Deloitte Ventures, dives into the dynamic world of corporate venture capital. He discusses the growth of important verticals like fintech and worktech in Canada. Wolkin highlights why corporate venture capital is less mature in Canada than in the U.S. and shares insights on building successful relationships within Deloitte. He also reveals strategies for being an effective board member and emphasizes the significance of technology in enhancing healthcare.

Sep 20, 2024 • 50min
David Hariri from Ada
David Hariri is the Co-Founder of Ada.
Ada is the world’s leading customer service automation company. Built for the digitally transforming enterprise, Ada’s AI-powered customer service automation platform helps companies effortlessly resolve their customer inquiries in any language or channel.
Since 2016, Ada has powered over 4 billion automated customer interactions for companies like Meta, Verizon, AirAsia, Yeti, and Square.
Takeaways
Why Mike and David worked as customer support reps at other companies to find the true problem to solve.
Why the Buyer and User of a product are sometimes different and how you should build for them.
Design principles and open-source collaboration.
The importance and meaning of elegance in a product.
Balancing design and execution/timing.
How to do road mapping effectively with customers.
Dove into Paul Graham's Founder Mode and how David views founder involvement and feedback with his team.
How to give tough feedback on the work not the person and driving better results for the team and company while not being a jerk.
David's view on hiring for values and hiring for technical and design roles.
Chapters
00:00 Starting ADA by Working as Customer Service Representatives
01:59 The Importance of Focusing on the Problem First
03:56 Firsthand Insights from Working in the Role
07:51 Understanding Stakeholders in the Buying Process
13:49 Doing More with Less and Prioritizing Partnership
18:30 Hiring for Values and Building a Design-Driven Culture
29:11 Appreciation for Design Principles and Open Source Collaboration
36:13 Founder Involvement and Attention to Detail
43:22 The Art of Giving Tough Feedback
48:29 Generative AI in Customer Service
Keywords
Ada, customer service, founders, problem-solving, technology, user insights, stakeholder, design principles, open source, collaboration, execution, roadmapping process, customer commitments, problem prioritization, involvement, details, founder involvement, tough feedback, balance, generative AI, personal and professional life, dealing with hard times, finding balance

Sep 19, 2024 • 38min
Nicolas Mulroney from Bond Bakery Brands
Nicolas Mulroney, the Co-Founder and CEO of Bond Bakery Brands, shares his journey from investment banking to the bakery industry. He discusses spotting opportunities in a diverse and inclusive bakery market, balancing artisanal quality with large-scale production, and the importance of building relationships post-acquisition. Mulroney also dives into the challenges of automation costs and shares valuable lessons from his father, former Prime Minister Brian Mulroney, about legacy and ethical practices in business.

Sep 16, 2024 • 45min
Jason Liu
Jason Liu, a former data scientist at StitchFix and Meta, dives into the world of Retrieval Augmented Generation (RAG) and its transformative effects on AI tools. He discusses the shift toward smaller teams and specialized businesses in AI, as well as the nuances of AI consulting. Jason emphasizes the importance of clear communication in writing, the role of research in AI, and how innovations like micro apps can monetize creativity. His insights highlight the potential of AI to enhance productivity while navigating challenges in an evolving landscape.

Sep 13, 2024 • 31min
Jenny He from Position Ventures
Jenny He is the Founder & General Partner of Position Ventures.
Position Ventures invests in early-stage startups and positions them for success by helping founders nail their positioning and communications strategy. They help you tell your story so you can hire, fundraise, and partner with the best talent in the world.
Takeaways
Joining Square and meeting Jack Dorsey
Her angel investing journey
Working at Expa (Garrett Camp's FO and VC)
Raising Fund I from great LPs like Tiger Global and Bain Capital Ventures
Focusing on positioning and what positioning means
How do to position your startup effectively
Why positioning is so important, especially in today's noisy tech space
PR strategies that work in today's market and misconceptions around PR
Building relationships with LPs
Scaling value add as a solo GP
Why is saying nothing is a strategy
How to do stealth as a strategy effectively
Chapters
00:00 Jenny's Unique Career Path
03:17 The Power of Positioning and Communications
06:14 From Square to Expa
09:24 PR Strategies and Misconceptions
14:35 Starting Position Ventures
16:17 Building Relationships with LPs
18:08 Scaling Value Add as a Solo GP
20:07 Investing in Early Stage Founders
23:31 Navigating the Solo GP Journey
24:57 Finding and Supporting Founders
26:28 Building Relationships with Investors
28:30 Timing of Communications and PR
29:52 Shifting Positioning and Rebranding
31:27 Supporting Portfolio Companies
32:34 Dealing with Hard Times
Keywords
Jenny He, Position Ventures, career path, Ivy League, US tech industry, Square, Expa, angel investing, venture fund, positioning, communications, PR strategies, long-term relationships, portfolio companies, Jack Dorsey