
The Hard Part with Evan McCann
The Hard Part with Evan McCann shares the stories, tactics and playbooks of Canada's top founders, investors and leaders. Canadians are undercover compared to their American counterparts. The Hard Part is changing that.
Latest episodes

Sep 11, 2024 • 44min
Mark Shulgan from Intrepid Growth Partners
Mark Shulgan is the Co-Founder of Intrepid Growth Partners.
Intrepid Growth Partners is led by Mark Machin, Mark Shulgan and Ajay Agrawal. Their new fund seeks to invest in fast-growing AI companies primarily in Canada and the UK that have reached $10M in revenue and are on a path to achieving profitability.
Takeaways
Gaining valuable experience in valuation and underwriting companies during the dot-com bubble.
Co-founding the Thematic Investing team (now known as Growth Equity) at CPP.
Building the Growth Equity team at OMERS.
Learnings around hiring and scaling an investment team.
What does growth stage investing mean to Mark and what nuances exist at that stage.
Understanding cash flow and building financial models are important aspects of growth-stage investing.
How Intrepid was started with Mark Machin calling up Mark to start a fund.
Why Intrepid is focused on the growth stage and scaling AI companies.
The step change that is involved in a company that takes them from $10M in ARR to $100M+ ARR.
Canada and the UK have a rich ecosystem of AI talent and companies.
LP appetite for the AI space.
Valuations in the AI space can be hot, but there are reasonable valuations for companies focused on specific applications.
Chapters
00:00 Mark Shulgan's Background and Experiences
09:52 CPP and OMERS: Pension Fund Managers and Growth Investing
15:06 Key Aspects of Growth Stage Investing
18:37 The Genesis Story of Intrepid
24:06 The Potential of Artificial Intelligence in Growth Stage Investing
31:46 The Abundance of AI Talent
35:10 Navigating Valuations and Cutting Through the Noise
43:19 Personal Practices for Dealing with Hard Times
45:40 The Bright Future of AI
Keywords
Mark Shulgan, growth stage investing, dot-com bubble, valuation, underwriting, private equity, subordinated debt, growth equity, CPP, OMERS, Intrepid, artificial intelligence, artificial intelligence, AI, go-to-market enablement, healthcare, robotics, automation, AI talent, valuations, hard times, transcendental meditation, fitness, future

Sep 9, 2024 • 42min
Praveer Melwani from Figma
Praveer Melwani is the CFO of Figma.
Takeaways
Joining Figma as employee 25 (now at ~3000)
Scaling with Figma and moving into the CFO role
Nuances to the CFO role at Figma
Developing and learning from mentors
How the CFO role is changing especially in high-growth tech companies
Empowering and building a finance team
The importance of understanding business drivers and key metrics as someone on the finance team
How the finance team works with product and other teams, meetings, cadence and more
What makes Figma such a special company and product
Tools the Figma finance team uses
Timing on building and hiring a finance team at a startup
Chapters
00:00 The Journey to Figma
04:12 Scaling with the Company
06:14 The CFO Role at Figma
08:04 Seeking Advice and Learning from Others
11:26 The Changing Role of the CFO
14:55 Empowering and Working with the Team
17:11 Communicating with Other Teams and Leaders
21:47 Working with Product and Other Teams
25:26 What Makes Figma Special
28:24 Exciting Tools in Finance
31:00 Hiring for the Finance Function
34:07 Timing and Building the Finance Function
36:34 Dealing with Hard Times
Keywords
Figma, CFO, journey, first principles, business gut, metrics, finance team, data tools, automation, intelligent people

Sep 6, 2024 • 40min
Behrouz Hariri from Smart Nora
Behrouz Hariri is the CEO of Smart Nora.
Smart Nora is on a mission to help 3 billion people worldwide breathe, sleep, and live better.
Takeaways
Working at Jet Cooper and IDEO.
The idea for Smart Nora came from a personal problem and evolved into a product that solves a common sleep issue.
How they ran a successful Kickstarter campaign.
Future of the sleep industry.
Balancing utility and aesthetics for hardware.
Gathering and implementing customer feedback into a hardware product.
Manufacturing process and how to do it well.
Basics of sleep.
Chapters
00:00 Experiences in Product Design and Innovation
05:06 Solving a Common Sleep Issue
07:49 Acquiring Customers and Building a Supportive Community
13:12 The Future of the Sleep Industry
16:47 Balancing Utility and Aesthetics
19:40 Continuous Improvement: Listening to Customer Feedback
22:24 The Basics of Sleep: Sleep Time Regularity and Sleep Hygiene
26:07 Physical Wellness for Founders: Navigating Challenges and Prioritizing Self-Care
Keywords
work experience, Jet Cooper, IDEO, Smart Nora, sleep industry, manufacturing, brand building, direct-to-consumer, product design, common sense, customer feedback

Sep 5, 2024 • 39min
Kiva Dickinson from Selva Ventures
Kiva Dickinson is the Founder & Managing Partner of Selva Ventures.
Selva Ventures invests in healthier living. They support Seed & Series A stage consumer health & wellness brands that make healthier living more engaging, accessible, habit-forming and fun.
Takeaways
His background in investment banking at Barclays, private equity at TPG and investing at CircleUp.
Why he wanted to start his own firm in the CPG space.
Debunking the myth that CPG doesn't work for VCs.
Why investing in CPG requires a better batting average compared to technology investments.
Why Kiva looks for products with strong gross margins and repeat purchase metrics.
What is the sweet spot and inflection point for Selva to invest.
Spaces in CPG that Selva and Kiva are excited about.
Kiva's thoughts on celebrity brands.
Hiring investors in the CPG space.
"DTC is a channel, not a business" and how to run a strong retail strategy.
Why LA is one of the best geographies for CPG businesses and investors.
Chapters
00:00 Kiva Dickinson's Background and Journey
06:23 Starting Selva Ventures
08:24 Investment Strategy: Focus on Consumer Products
10:58 Investing at the Inflection Point
16:52 The Role of Retail Strategy in CPG
20:46 The Misconception that CPG Doesn't Work for Venture Capital
25:36 Exciting Spaces in Consumer Products
29:47 The Outlier Effect of Los Angeles in CPG
32:30 Hiring Investors in the Consumer Industry
35:06 The Impact of Celebrity Brands in the Consumer Space
41:19 Dealing with Hard Times and Finding Balance
Keywords
Kiva Dickinson, investment banking, consumer venture capital, Selva Ventures, private equity, consumer products, investment strategy, gross margin, repeat purchase, celebrity brands, geography

Sep 4, 2024 • 54min
Lukas Tanasiuk from The Nice Agency
Lukas Tanasiuk is the Founder of The Nice Agency.
The Nice Agency focuses on one thing—site speed optimization for Shopify stores. A consistently fast and responsive Shopify site is one of the most high-impact areas you can focus on.
Mountains of research show that a slow Shopify site decreases conversion rates, drops AOV, reduces customer LTV and hurts your organic ranking on Google.
Lukas's X/Twitter - @igobylukas
Takeaways
How to start an agency.
Running an agency and wearing multiple hats.
Why the focus on Shopify site speed optimization.
Masterclass on site speed optimization, what you should be looking for and what to avoid.
The site speed scam exists on platforms like Fiverr and UpWork which all e-commerce founders should be aware of.
What it is like scaling a development team in this niche.
Scaling beyond project-based revenue to recurring and potential software.
Chapters
00:00 Sales Background and EVs
04:58 The Creation of The Nice Agency
14:21 The Importance of Shopify Site Speed Optimization
25:07 Challenges of Running an Agency
27:36 The Complexity and Demand for Shopify Site Optimization
30:02 Scaling the Development Team
36:04 Developing Performative Applications
39:03 Lukas' Personal Interests
44:10 The Power of Gratitude and Perseverance
Keywords
sales background, EVs, agency, The Nice Agency, Shopify site speed optimization, site speed, user experience, conversion rates, challenges, complexity, demand, site speed optimization, Shopify, developers, scaling, performative applications, rock climbing, ancient coins, gratitude, perseverance

Sep 3, 2024 • 35min
Fiorella Schiffino from Raven Indigenous Capital Partners
Fiorella Schiffino is the CFO at Raven Indigenous Capital Partners.
Raven Indigenous Capital Partners is Canada's first Indigenous-led and -owned social finance intermediary.
Raven focuses on facilitating the flow of capital through impact investing to support the ongoing revitalization of the Indigenous economy. Raven builds relationships with Indigenous communities and entrepreneurs to drive sustainable change.
Takeaways
Moving PwC to Inovia and the VC space.
Diving into the finance side of venture including financial operations of the fund, cash management, compliance and reporting.
The move to Raven.
Assisting portcos with establishing governance and financial infrastructure.
Guidance on hiring CFOs or bookkeepers and implementing accounting systems.
Fund construction and reserves for follow-on investments.
Raven's thesis and mission in supporting Indigenous and Native American entrepreneurs.
When should founders think about hiring for finance roles.
Chapters
00:00 Transitioning from Professional Services to Venture Capital
03:14 The Dual Reporting Responsibilities of a Finance Leader in Venture Capital
12:39 Assisting Portfolio Companies with Governance and Financial Infrastructure
26:02 Fund Construction and Reserves in Venture Capital
28:30 Supporting Indigenous and Native American Entrepreneurs in Venture Capital
Keywords
venture capital, PwC, Inovia, finance leader, fund administration, portfolio companies, governance, financial infrastructure, fund construction, reserves, Indigenous entrepreneurs, Native American entrepreneurs

Aug 26, 2024 • 50min
Ronak Trivedi from Pietra
Ronak Trivedi is the Co-Founder & CEO of Pietra.
A Pietra membership unlocks access to cost-plus pricing across software, logistics, sourcing, and marketing tools; all while earning cashback every time you spend on your business.
Takeaways
The journey from the University of Waterloo to founding his own company.
Top lessons learned from working with Travis Kalanick at Uber and Cloud Kitchens.
The major pivot Pietra made and how to do pivots well.
The future of e-commerce.
Thoughts on competition and competitors building a similar product.
Building infrastructure, logistics and other challenging pieces of e-commerce.
Pietra's membership model.
Connecting global factories with a global network of founders and new businesses.
How Pietra works with factories and digitizes them.
Raising money and how Pietra raised from Founders Fund, Andreessen Horowitz, TQ Ventures, M13 and others.
Chapters
00:00 Introduction and Journey into US Tech
04:21 Early Days at Uber and Learnings
16:07 Learnings from Working with Travis at Uber
20:10 Filling the Gap in the E-commerce Industry
26:49 The Future of E-commerce and Building Infrastructure
29:40 The Importance of Customer Satisfaction and Profitability
31:25 Enabling All-in Experience of Building a Company
33:14 Owning the End-to-End Supply Chain
37:26 The Membership Model: Discounted Software and Services
41:12 Connecting Factories with a Global Network
47:50 Dealing with the Roller Coaster Ride of Being a Founder
50:07 Journey of an Entrepreneur
Keywords
Ronek Trivedi, Pietra, journey, engineering, Uber, startup, pivot, marketplace, creative entrepreneurs, Travis Kalanick, lessons, opportunities, building a business, e-commerce, Shopify, Pietra, platform, infrastructure, digital landscape, entrepreneurship, business, future, tools, products

Aug 23, 2024 • 42min
Jacob Klug from Creme Digital
Jacob Klug is the Co-Founder and CEO of Creme Digital.
Creme Digital is a leading no-code agency for world-class startups & companies.
Takeaways
Starting a product studio out of high school.
Power of no-code.
Impacts of AI on no-code.
Launching a recurring model for an agency.
Future of internal tools.
Good versus great products.
Client interactions and support for modern agencies.
AI and its impact on scale and unlocks for Creme.
Chapters
00:00 Starting a Product Studio: The Journey of CREM Digital
04:39 The Power of No-Code and AI in the Agency Space
08:52 Transitioning to a Recurring Model: Aligning Incentives with Clients
14:59 Building a Strong Team: Balancing Talent and Quality
17:08 The Future of Internal Tools: Leveraging AI and No-Code
24:33 From Good to Great: Design, User Experience, and Problem-Solving
27:33 Client Service in the Digital Age: Transparency and Asynchronous Communication
31:47 Upskilling and Learning: Podcasts, Books, and Like-Minded Individuals
35:09 Navigating Hard Times: Distracting Yourself and Preventing Negative Thoughts
38:54 Age is Just a Number: Starting a Business at Any Stage of Life
39:58 Journey of an Entrepreneur
Keywords
time management, prioritization, productivity, goals, schedule, distractions, delegate tasks, high-value activities

Aug 22, 2024 • 43min
Pavla Bobosikova from WFHomie
Pavla Bobosikova is the Co-Founder and CEO of WFHomie (acquired by GoCo).
Takeaways
Navigating the M&A process for WFHomie.
Tactical advice on raising money and finding investors.
Transitioning from founder to being part of a larger company can be challenging.
Hiring and firing.
Building in Canada versus building in the US.
Rewards of mentoring early-stage founders.
Take risks and shoot your shot.
Challenges and advantages of being an immigrant founder.
Chapters
00:00 Navigating the M&A Process
10:42 Fundraising Success
14:37 The Emotional Journey of Exiting a Business
17:20 The Rewards of Mentoring and Working with Early-Stage Founders
24:33 The Challenges and Advantages of Being an Immigrant Founder
30:30 Building in Canada vs. Building in the US
35:07 Dealing with Hard Times
40:53 Taking Risks and Avoiding Regrets
42:35 Journey of an Entrepreneur
Keywords
M&A, fundraising, acquisition, founder, startup ecosystem, work-life integration, remote work, talent, immigrant founders, building in Canada, building in the US, personal identity, mentoring, early-stage founders, risk-taking

Aug 21, 2024 • 37min
Klaudia McDonald from Bobo
Klaudia McDonald is the Co-Founder & COO of Bobo.
Bobo’s mission is to make parenting easier, cheaper & more straightforward than ever before. The Bobo platform provides AI-driven support to recreate the 'village' needed for parenting.
It reduces the mental load by offering tailored, stage-specific support, making the prospect of having children more appealing & manageable.
Takeaways
Working at Just Eat Takeaway.
Launching international markets.
Challenges that parents face.
Attracting users to Bobo.
Utilizing AI.
Leveraging accelerators.
Partnerships with influencers and vendors.
Building a co-founder relationship with your spouse.
Managing ADHD as a founder.
Take advice only from individuals who are a few steps ahead of you and align with your values and vision.
Chapters
00:00 Working for a Global Organization
03:28 Building a Great Product
04:43 The Birth of Bobo
07:07 Challenges Faced by Parents
09:32 Unique Strategy for Bobo
09:53 Attracting Users and Expanding
11:55 Comprehensive Offering for Parents
13:15 From Conception to Early Childhood
15:47 Utilizing AI for Personalization
17:42 Leveraging Accelerators
19:53 Balancing Co-Founder and Spousal Roles
21:50 Managing ADHD as a Founder
24:46 Embracing Opportunities and Taking Risks
25:57 The Power of Content Curation
27:44 Launching into Different Markets
30:27 Navigating Immigration and Choosing Canada
34:00 Finding Purpose in Challenging Times
36:20 Taking Advice from the Right People
37:09 Journey of an Entrepreneur
Keywords
Klaudia McDonald, Bobo, Just Eat Takeaway, parenting, support, resources, localized information, curated content, partnerships, influencers, co-founder relationship, ADHD, advice