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First Principles

Latest episodes

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May 2, 2024 • 1h 14min

Alok Mittal of Indifi on why org culture should not be defined but discovered

Alok Mittal, experienced founder and VC, discusses the importance of mid-management in org building. He shares insights on failures, risk assessment as VC & founder, and lending to SMEs. Alok's journey from VC to entrepreneur, strategic decision-making, and fostering company culture are also explored.
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Apr 25, 2024 • 1h 29min

Jaydeep Barman of Rebel Foods on why his business is 'misunderstood'—and why that's a good thing

Jaydeep Barman, Co-founder and CEO of Rebel Foods, discusses the challenges of scaling a food business, transitioning from physical stores to cloud kitchens, and the importance of controlling food production. He also shares insights on strategic market analysis, recruiting passionate talent, and leadership evolution at Rebel Foods.
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Apr 18, 2024 • 41min

Part 2: Chetan Maini of SUN Mobility on finding his 'true north', again

When Chetan Maini – co-founder and chairman of SUN Mobility – stepped down as Mahindra Reva CEO in 2015, he wasn’t thinking what was the next venture to start. In fact even though he stepped down he was still involved in the space.His time was still spent in understanding the possibilities electric mobility could unlock for the world and how these possibilities were being explored around the world. He was still involved in setting up and innovating the Formula E division at Mahindra, he still helped Anand Mahindra every now and then on strategic matters in Mahindra’s electric division, he was working with the government, he also helped the BMTC take a part of its fleet electric and the list goes on.One could say he stepped down to get a better view of the possibilities in electric mobility. He was not looking for opportunities actively during this period, he was merely synthesising what possibilities were feasible.He did travel across the world during this break but even during that time he was looking at the electric mobility solutions and innovations that were present in the places he visited.He realised the possibilities in battery swapping as an alternative to charging and filed patents long before he became part of what is SUN Mobility today.In the first part of our conversation with Chetan we discussed broadly how the sector has evolved, what SUN Mobility has set out to achieve, how their BaaS or Battery as a Service model is an alternative to charging your vehicle and a whole lot more.In this episode we discuss how Chetan figured out what was next for him, the mental models he applies at SUN Mobility, how he’s built a team that speaks its mind and a lot more.Welcome to First Principles – The weekly leadership podcast from The Ken.Let’s get started.
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Apr 11, 2024 • 1h 18min

From succeeding in overcrowded markets to creating customer delight, five founders share their secrets

Radhika Gupta from Edelweiss and other founders share insights on succeeding in competitive markets and prioritizing customer delight. Topics include company missions, target consumers, evolution of financial services, customer journey in tier two cities, challenges in the hospitality industry, supply chain efficiency in food tech, and forecasting demand in supply chain management.
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Apr 4, 2024 • 41min

Part 2: Harsh Mariwala of Marico on experimenting with learning, fitness and leadership at 72

Harsh Mariwala, at 72, shares his diverse weekly routine involving Pilates, strength training, aqua therapy, meditation, intermittent fasting, and golfing. He emphasizes continuous learning, personal growth, and the importance of fitness for stress relief. The podcast also delves into Marico's acquisition triumph, enhancing meeting effectiveness, seeking innovation feedback, and integrating industry insights into business education.
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Mar 28, 2024 • 1h 23min

Why Chetan Maini of SUN Mobility stopped making EVs when it got cool

Chetan Maini, the co-founder and Chairman of Sun Mobility has done a whole lot in his life. He’s been forever a tinkerer as you’re bound to find out if you read his father Dr.S.K.Maini’s book REVA: India’s Green Gift to the World.Chetan’s raced solar cars, built his own car company REVA and is now building a pay-as-you-go energy infrastructure for a greener future with Sun Mobility. You’ll see in this a proper evolution of owning the chain of control as well.Well, it has to be said this is not fully intentional. Because in a world where REVAs are speeding down the road left and right you’re not gonna see Chetan going out and building a BaaS, battery as a service business. But it was 2001, and India, and most of the world, was not ready for electric cars.Chetan, however, persevered even under the shadow of the Mahindra Group and made strides in their electric mobility aspirations before leaving in 2015.He took a break of two years, observed the EV market across the globe and when he saw the opportunity back home, came back with his expertise and took charge to create what we know today as Sun Mobility. The vision is bigger this time around and time is on his side as well. The only thing left to see out: Execution.And they are not pulling any punches on that front either.Additional reading: this edition of Green Margins published way back in late 2022 to understand how, here.Welcome to Season 2, episode 44 of First Principles - A weekly leadership podcast from The Ken.
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Mar 21, 2024 • 34min

Part 2: Girish Mathrubootham on Freshworks' trade secrets – and why he opened them up to competitors

Girish Mathrubootham, CEO of Freshworks, shares insights on decision-making from his childhood, openness in sharing growth strategies, and his involvement in SaaSBoomi. He emphasizes the importance of reflecting on actions, giving back to the community, and the evolution of software products in organizations.
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Mar 14, 2024 • 1h 3min

From Parachute to Saffola, Marico's Harsh Mariwala on building and branding India's biggest consumer products

Sometime in the early 1970s a young Harsh Mariwala joined Bombay Oil Industries, a company set up by his grandfather in 1948, just a year after India’s independence. The company would trade in spices, oils and chemicals.Over the next two decades Harsh learnt the ropes of the family business. Till in 1991 - two decades after he had joined Bombay Oil - he left it to start his own company, Marico.He had already seen the power of quality and brand in a category that was still almost entirely commoditized and unbranded. For instance, the huge 15 liter tin cans of Parachute coconut oil Bombay Oil sold to shopkeepers were resold in smaller quantities at much higher prices. Harsh rightly wondered, why should someone else capture the margin and premium for my product? The company that Harsh founded - Marico - had two powerful brands at its core - Parachute Coconut Oil and Saffola cooking oil. That is true even today, 33 years later. Nearly 1 in 3 Indians use Parachute oil, our research tells us. Of course, a lot else has changed since then. Marico, which went public just 5 years after being founded in 1991, today boasts a turnover of over 1.2 billion dollars. And Harsh is 72, but still learning, exploring, experimenting and unable to take it easy.Earlier this week, I had the chance to speak to Harsh about his entire (and might I add still evolving) professional journey!It’s a long time, but Harsh talks about the day Marico was separated from Bombay Oil just like it was yesterday. He talked about how in 1991 they attracted talent by positioning themselves as the disruptive outsiders. Sample one of the headlines from Marico’s ads: 200 employees walk out of Bombay Oil. Harsh had a lot of stories for me – from creating differentiation in consumer products even when the market is crowded, to how he fought back and won against the much larger Hindustan Unilever when it wanted to acquire Marico. And then he switched back to the present – and how he’s focussing all his learnings, experience, attention into cultivating innovation in India. This is an episode packed with anecdotes and lessons – you’ll hear Harsh talking about a ‘right to win’ in the market, strategizing acquisitions, and making ‘a difference without expectations’ to the shareholders. All in the context of Harsh’s years at Marico, the Mariwala Health Initiative, Ascent foundation and Marico Innovation Foundation! Let’s go!This is episode 42 of First Principles–a weekly leadership podcast from The Ken.
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Mar 7, 2024 • 1h 6min

Girish Mathrubootham of Freshworks on why he doesn't measure 'winning' by numbers

If you're here to find out more about our brand new early careers podcast, check out The First Two Years and how you can join the TFTY community here! You can also listen to our trailer on Spotify and Apple. Welcome to Episode 41 of First Principles.When asked, Girish Mathrubootham* – the CEO and Co-Founder of Freshworks, says that there’s one thing most of his direct reports would agree about him – that he leads from the heart. Many Freshworks employees have a different way of describing Girish. He’s a product manager first, and then a CEO. Product and People are thus two words to describe Girish. One of them - Product - was something he got into accidentally. But both of them are areas where he’s built organisational strengths and culture very intentionally. The news headlines when Freshworks went public on NASDAQ was that Girish had created 500 crorepatis within his organization. That is, employees whose Freshworks shares made them worth over 1 crore rupees.Freshworks was the first Indian SaaS company to become a unicorn. It was also the first Indian SaaS company to be listed on the US markets. Last year it clocked revenues of nearly 600 million dollars. All before its 15th birthday. Across this episode, Girish the product manager is front and centre. It was evident in the way that he rattled off sharp and fun analogies to explain how he views Freshworks and his role at the organization as a CEO. It was almost as if Freshworks the company itself were an organically evolving product, with its CEO also its lead product manager. And to think that Girish’s entry into product management came over two decades ago when his then manager told him to build a product he had pitched – and essentially become a “product manager.” That day, he went back home and googled what a product manager is. He has very sharp and distinct views on leadership and organization building. As a leader, he’s opposed to measuring performance by numbers or execution alone. His metric for “winning” – as in, winning as an organization – is shaped by energy and vibes. He isn’t just hiring the best talent for a role. He’s giving the right role to the best talent.In this episode, you’ll understand this curious mix of people and product that keeps the lights on at Freshworks. Girish talks about why a company like Freshworks – which entered and continues to play in a crowded and competitive market – succeeds. Why and how he’s made peace with growing at close to 20% annually, so long as he’s also aiming for around the same percentage in profits. And what the best way is to chart a path to entrepreneurship in this day and age. And, also – why he loves Chennai so much! This is episode 41 of First Principles—The Ken's weekly leadership podcast.*Girish Mathrubootham is an investor in The Ken.
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Feb 29, 2024 • 54min

Part 2: Why Vaibhav Gupta of Udaan doesn’t identify problems by patterns

There is a cliche often associated with hyper growth startups. That running one is like learning how to fly a plane while you’re already up in the air. Or perhaps it's like learning to change an engine while you’re driving a car. There is another version of this analogy: it's like learning how to build a plane and learning how to fly it and also mastering how to change an engine mid-air, even as you’re hurtling at hundreds of kilometers per hour through the air. A great example of such a startup is Udaan, which in 2019 became India’s fastest unicorn within just 3 years of starting up. What does it take to build and scale a company in that manner? A few weeks ago, you heard Vaibhav Gupta – Udaan’s co-founder and CEO – answer this question in granular detail. Right down to how Udaan looked at the trade cycle of a small mobile accessories shopkeeper in Mysore, who got his supply from Bangalore every 15 days. Or the exact changes Udaan has made to their warehouses, so that they’re more efficient. He even broke down Udaan’s execution playbooks and what makes them reliable and repeatable. But…what happens when you zoom out a little?The more high-level decisions. Which bets to take, which to let go. Which patterns to follow. What the B2B retail space in India will look like, in 10 years. And what is Udaan doing to prepare for it?This is the episode where Vaibhav zooms out and reflects on some of these questions. He’s still very sharp and detail-oriented, of course. In fact, you’ll hear him say “retail is detail” with an unshakable conviction very soon, in the episode. But this time, you’ll notice that the larger decisions that Vaibhav makes for his organizations stems from his own strong beliefs and learnings. He’s an introvert, but he has learnt to discuss even his half-formed, unbaked ideas with his team. He’s driven by solving big problems, and so is Udaan. He’s become comfortable with being wrong, and that’s a feeling that his employees are encouraged to embrace at every stage.We talk about all the mental models, habits and frameworks that drive Vaibhav – and the culture at Udaan. And, of course – how First Principles thinking is very crucial to all of these!This is episode 40 of First Principles with Vaibhav Gupta—The Ken’s weekly leadership podcast.

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