ASOM Pod

The podcast explores the challenges and opportunities of scaling businesses from different perspectives, including navigating business growth, influencer partnerships, organic SEO presence, warehouse theft, hiring difficulties, and coding challenges. The discussions emphasize the importance of structured processes, genuine passion, quality control, and mentorship for successful scaling.

Explore the power of social media in driving e-commerce sales and brand loyalty. Learn about strategies for building a unique brand, engaging with customers, and maximizing revenue generation. Discover insights on creating authentic content, navigating social media engagement, and the journey of agency success and social media branding. Dive into the challenges of business scaling and future episodes addressing scaling obstacles.

Will A.I. Take Your Job? Subscribe to our newsletter! We drop weekly hot takes, totally unfiltered. Join us at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://asompod.com⁠⁠⁠⁠⁠⁠⁠⁠ How dos A.I work with the future of eCommerce, SaaS, and Agency? - EP03 In this episode of the ASOM Pod, the hosts Jimmy Kim (CIO and founder of Sendlane) and John Roman (CEO and co-founder of BattlBox), Amer Grozdanic (CEO & Co-Founder of Praella) and Bryan MacDonald (Director of Ecommerce at Oma’s Pride) explore the transformative impact of AI across various industries. Through personal anecdotes and expert analysis, they discuss AI’s current use cases, its future potential, and the pivotal changes it brings to job markets and business structures. Emphasizing efficiency and technological adaptation, the hosts also share strategies for leveraging AI to maximize corporate benefits. The episode invites listeners to engage via YouTube and social media, and wraps up with the debut of the AI-generated outro song ‘Android Love.’ Please like, share and subscribe if you enjoyed this video! That’s how we know you like it! 00:00 Introduction and Pizza Talk 00:26 Welcome to the ASOM Pod 00:56 Meet the Hosts 02:08 Diving into AI 03:12 The Future of SaaS and AI 06:06 AI in Marketing and Business 17:05 Customer Service and AI 32:16 Using AI for Summarization and Prioritization 32:53 AI in Customer Service and Internal Tools 34:01 Exploring Auto-GPT and Data Applications 35:28 The Future of AI in Business and Employment 37:21 AI’s Role in Social Media and Personal Assistance 44:14 AI in Legal and Compliance Work 55:08 Advice to Our Younger Selves 59:46 Conclusion and Future Topics Suno AI Generated Music: https://suno.com/ Follow Jimmy Kim at: X: https://www.twitter.com/yojimmykim Linkedin: https://www.linkedin.com/in/yojimmykim IG: https://www.instagram.com/@yojimmykim Tik Tok: https://www.tiktok.com/@yojimmykim Follow Bryan MacDonald at: X: https://www.twitter.com/bryanomaspride LinkedIn: https://www.linkedin.com/in/bryan-macdonald-ct IG: https://www.instagram.com/@anythingbutasalad Tik Tok: https://www.tiktok.com/@anythingbutasalad Follow John Roman at: X: https://www.twitter.com/@JohnMRoman Linkedin: https://www.linkedin.com/in/john-roman/ IG: https://www.instagram.com/@johnnyromes Tik Tok: https://www.tiktok.com/@johnmroman Follow Amer Grozdanic at: X: https://www.twitter.com/@AmerGrozdanic Linkedin: https://www.linkedin.com/in/amer-grozdanic IG: https://www.instagram.com/@amergrozdanic Tik Tok: https://www.tiktok.com/@amergrozdanic #ASOMPod #ecommercepodcast #podcast #aipodcast #ecommercetips #ecommercebusiness #ecommerceexperts #businessideas

Loyalty and the Future of SaaS: Engaging Communities in the Digital Age Subscribe to our newsletter! We drop weekly hot takes, totally unfiltered. Join us at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://asompod.com⁠⁠⁠⁠⁠⁠⁠⁠ In this episode of the ASOM Pod, the hosts Jimmy Kim (CIO and founder of Sendlane) and John Roman (CEO and co-founder of BattlBox), Amer Grozdanic (CEO & Co-Founder of Praella) and Bryan MacDonald (Director of Ecommerce at Oma’s Pride) discuss the evolving concept of loyalty amid personal tales and industry insights. They discuss personal midlife crises, the excitement of acquiring cars and baseball cards, and the critical role of loyalty in the digital age. The conversation shifts to the future of Software as a Service (SaaS), featuring a lively debate with contrasting viewpoints. The discussion highlights the importance of brand loyalty through community-building, customer experiences, and digital engagement. The hosts emphasize excellent customer support, and contrast approaches between software companies and e-commerce brands. The episode includes gratitude for the audience, a discussion on combating scams on digital platforms, and a teaser for the next episode. Please like, share and subscribe if you enjoyed this video! That’s how we know you like it! 00:00 Midlife Crisis and Car Purchases 00:48 Baseball Cards and Collectibles 01:23 Welcome to the ASOM Pod 01:40 Discussing Loyalty in the Digital Age 05:10 Brand Loyalty and Consumer Behavior 13:47 The Power of Community in Brand Loyalty 15:38 Customer Service and Loyalty Programs 20:01 BattlBox: Building Loyalty Through Community 28:52 Customer Service Stories: Hello Bello and Chewy 31:16 Retail Loyalty vs. Digital Experience 32:05 The Importance of a Good Product 33:12 Founders and Social Media Engagement 35:52 Humanizing Brands and Customer Experience 36:46 B2B Loyalty: Partner vs. Vendor 38:38 Human Connection in Software Support 52:29 Subscription Models and Customer Loyalty 58:17 Wrapping Up: Final Thoughts on Loyalty Follow Jimmy Kim at: X: https://www.twitter.com/yojimmykim Linkedin: https://www.linkedin.com/in/yojimmykim IG: https://www.instagram.com/@yojimmykim Tik Tok: https://www.tiktok.com/@yojimmykim Follow Bryan MacDonald at: X: https://www.twitter.com/bryanomaspride LinkedIn: https://www.linkedin.com/in/bryan-macdonald-ct IG: https://www.instagram.com/@anythingbutasalad Tik Tok: https://www.tiktok.com/@anythingbutasalad Follow John Roman at: X: https://www.twitter.com/@JohnMRoman Linkedin: https://www.linkedin.com/in/john-roman/ IG: https://www.instagram.com/@johnnyromes Tik Tok: https://www.tiktok.com/@johnmroman Follow Amer Grozdanic at: X: https://www.twitter.com/@AmerGrozdanic Linkedin: https://www.linkedin.com/in/amer-grozdanic IG: https://www.instagram.com/@amergrozdanic Tik Tok: https://www.tiktok.com/@amergrozdanic #ecommerce #ecommercepodcast #customerloyalty #ecomloyalty #doesloyaltywork #ecompod #asompodcast #podcast

Welcome to the ASOM Pod: Ecom Insights from Four Industry Perspectives Subscribe to our newsletter! We drop weekly hot takes, totally unfiltered. Join us at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://asompod.com⁠⁠⁠⁠⁠⁠⁠⁠ In the inaugural episode of the ASOM Pod, the hosts Jimmy Kim (CIO and founder of Sendlane) and John Roman (CEO and co-founder of BattlBox), Amer Grozdanic (CEO & Co-Founder of Praella) and Bryan MacDonald (Director of Ecommerce at Oma’s Pride)— introduce themselves and their backgrounds and discuss the inception and goals of the podcast. They dive into the dynamics of e-commerce, touching on the shift from traditional retail to direct-to-consumer models, the importance of omni-channel strategies, and emerging trends like TikTok Shops and Amazon’s evolving role. The conversation highlights the significance of community within the industry, as well as the impact of consumer behavior and market changes. The hosts underscore the value of sharing their diverse experiences to provide actionable insights for entrepreneurs and businesses navigating the e-commerce landscape. Please like, share and subscribe if you enjoyed this video! That’s how we know you like it! 00:00 Introduction to the ASOM Pod 00:21 Meet the Hosts 01:57 The Origin of the ASOM Pod 02:16 The Value of Sharing Best Practices 04:23 Building a Community of E-commerce Experts 14:07 The Future of E-commerce 32:10 Mastering Supply Chain Control 32:36 The Turkey Connection and Thanksgiving Tradition 33:23 Transitioning to Retail: Costs and Benefits 35:04 Retail Legitimacy and Price Sensitivity 35:43 Independent Pet Stores and E-commerce Impact 39:37 Omni channel Strategies and Generational Shifts 45:28 Consumer Behavior and Market Evolution 46:31 The Future of E-commerce and Subscription Models 51:35 Amazon’s Influence and Brand Recognition 55:02 Conclusion and Next Episode Teaser Follow Jimmy Kim at: X: https://www.twitter.com/yojimmykim Linkedin: https://www.linkedin.com/in/yojimmykim IG: https://www.instagram.com/@yojimmykim Tik Tok: https://www.tiktok.com/@yojimmykim Follow Bryan MacDonald at: X: https://www.twitter.com/bryanomaspride LinkedIn: https://www.linkedin.com/in/bryan-macdonald-ct IG: https://www.instagram.com/@anythingbutasalad Tik Tok: https://www.tiktok.com/@anythingbutasalad Follow John Roman at: X: https://www.twitter.com/@JohnMRoman Linkedin: https://www.linkedin.com/in/john-roman/ IG: https://www.instagram.com/@johnnyromes Tik Tok: https://www.tiktok.com/@johnmroman Follow Amer Grozdanic at: X: https://www.twitter.com/@AmerGrozdanic Linkedin: https://www.linkedin.com/in/amer-grozdanic IG: https://www.instagram.com/@amergrozdanic Tik Tok: https://www.tiktok.com/@amergrozdanic #ASOMPod #ecommercepodcast #podcast #ecommerce #ecommercetips #ecommercebusiness #ecommercesuccess #businessgrowth #businesspodcast