

ASOM Pod
ASOM Pod
Welcome to the ASOM Pod - the only video first eCommerce podcast that offers four different unique perspectives. A(gency) S(aaS) O(perator) M(arketer).
Join Jimmy Kim (CIO and founder of Sendlane) and John Roman (CEO and co-founder of BattlBox), Amer Grozdanic (CEO & Co-Founder of Praella) and Bryan MacDonald (Director of eCommerce at Oma’s Pride) as they provide a holistic view of the DTC, eCommerce, or retail by sharing our perspectives.
Whether you're looking to grow your online store, optimize your marketing efforts, or enhance your overall e-commerce strategy, ASOM has you covered.
Join Jimmy Kim (CIO and founder of Sendlane) and John Roman (CEO and co-founder of BattlBox), Amer Grozdanic (CEO & Co-Founder of Praella) and Bryan MacDonald (Director of eCommerce at Oma’s Pride) as they provide a holistic view of the DTC, eCommerce, or retail by sharing our perspectives.
Whether you're looking to grow your online store, optimize your marketing efforts, or enhance your overall e-commerce strategy, ASOM has you covered.
Episodes
Mentioned books

Sep 5, 2024 • 50min
EP14: Politics & Commerce - How Politics is Changing Online Shopping
Subscribe to our newsletter! We drop weekly hot takes, totally unfiltered. Join us at https://asompod.com
Thank you to Gorgias for sponsoring the pod. The #1 eCommerce Customer Experience platform designed to give brands the tools to create amazing customer experiences to grow your online store. Learn more at https://www.gorgias.com.
Thank you to Recharge for sponsoring the pod. Trusted by over 20,000 brands, Recharge is the #1 platform for your ecommerce subscription needs.Learn more at http://recharge.asompod.com/
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Buckle up, because we’re diving headfirst into politics and commerce! Yep we’re going THERE.
In this no-holds-barred episode of The ASOM Pod, Jimmy Kim (CIO and founder of Sendlane) and John Roman (CEO and co-founder of BattlBox), Amer Grozdanic (CEO & Co-Founder of Praella) and Bryan MacDonald (Director of Ecommerce at Oma's Pride) cut through the noise and get straight to the juicy stuff: what happens when brands decide to play in the political arena? They’re breaking down the wildest case studies and spoiler: it’s not always pretty.
Join the ASOM Pod squad as they:
- Expose the real risks of turning your brand into a political statement
- Dish on the balancing act of winning loyalty without losing half your customers
- Debate if brands should stick to selling products or dive into politics (hint: know your audience)
- Serve up unfiltered advice on keeping your brand’s identity intact in the face of controversy
- Highlight the unexpected consequences of political branding on sales and reputation
- Discuss how social media amplifies every misstep and how to handle the backlash like a pro
If you’re ready for some spicy takes, hard truths, and a deep dive into what it really means to mix politics with business, this episode is your front-row seat.
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Buckle up, because we’re diving headfirst into politics and commerce! Yep we’re going THERE.
In this no-holds-barred episode of The ASOM Pod, Jimmy Kim (CIO and founder of Sendlane) and John Roman (CEO and co-founder of BattlBox), Amer Grozdanic (CEO & Co-Founder of Praella) and Bryan MacDonald (Director of Ecommerce at Oma's Pride) cut through the noise and get straight to the juicy stuff: what happens when brands decide to play in the political arena?
Join the ASOM Pod squad as they:
- Expose the real risks of turning your brand into a political statement
- Dish on the balancing act of winning loyalty without losing half your customers
- Debate if brands should stick to selling products or dive into politics (hint: know your audience)
- Serve up unfiltered advice on keeping your brand’s identity intact in the face of controversy
If you’re ready for some spicy takes, hard truths, and a deep dive into what it really means to mix politics with business, this episode is your front-row seat.
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00:00 Teaser
01:44 Meet The Hosts
03:03 Shoutouts and Sponsor Acknowledgements
04:26 The Intersection of Politics and Business
05:54 Consumer Behavior and Political Alignment
10:08 Case Studies: Brands and Political Stances
15:23 Sticker Mule's Risky Political Move
24:53 The Evolution of Donations
25:38 Ford's Bold Stand in Europe
32:55 The Controversial Bud Light Campaign
37:07 Navigating Brand Identity and Politics
47:23 Conclusion and Future Episodes
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Follow Jimmy Kim at:
X: https://www.twitter.com/yojimmykim
Linkedin: https://www.linkedin.com/in/yojimmykim
IG: https://www.instagram.com/@yojimmykim
Tik Tok: https://www.tiktok.com/@yojimmykim
Follow Bryan MacDonald at:
X: https://www.twitter.com/bryanomaspride
LinkedIn: https://www.linkedin.com/in/bryan-macdonald-ct
IG: https://www.instagram.com/@anythingbutasalad
Tik Tok: https://www.tiktok.com/@anythingbutasalad
Follow John Roman at:
X: https://www.twitter.com/@JohnMRoman
Linkedin: https://www.linkedin.com/in/john-roman/
IG: https://www.instagram.com/@johnnyromes
Tik Tok: https://www.tiktok.com/@johnmroman
Follow Amer Grozdanic at:
X: https://www.twitter.com/@AmerGrozdanic
Linkedin: https://www.linkedin.com/in/amer-grozdanic
IG: https://www.instagram.com/@amergrozdanic
Tik Tok: https://www.tiktok.com/@amergrozdanic
Contact us at hello@asompod.com for sponsorships, appearance requests, interviews, or general information!

Aug 29, 2024 • 55min
EP13: Mastering Black Friday and Cyber Monday 2024 - Strategies, Tips, and Tactical Insights
Mastering Black Friday and Cyber Monday 2024: Strategies, Tips, and Tactical Insights - EP13
Subscribe to our newsletter! We drop weekly hot takes, totally unfiltered. Join us at https://asompod.com
Thank you to Gorgias for sponsoring the pod. The #1 eCommerce Customer Experience platform designed to give brands the tools to create amazing customer experiences to grow your online store. Learn more at https://www.gorgias.com.
Thank you to Recharge for sponsoring the pod. Trusted by over 20,000 brands, Recharge is the #1 platform for your ecommerce subscription needs.Learn more at https://getrecharge.com
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Get ready to crush Black Friday and Cyber Monday like a pro!
This episode is packed with expert tips and a sprinkle of fun (including a rap battle interlude!) to help you optimize your eCommerce game. Whether you're a seasoned brand or just starting out, we've got you covered with everything you need to know.
In this episode of The ASOM Pod, Jimmy Kim (CIO and founder of Sendlane) and John Roman (CEO and co-founder of BattlBox), Amer Grozdanic (CEO & Co-Founder of Praella) and Bryan MacDonald (Director of Ecommerce at Oma's Pride) delve into strategies and best practices for optimizing your eCommerce site ahead of Black Friday and Cyber Monday.
We cover practical advice on:
- Enhancing user experience: Simplification, faster load times, messaging
- Customer support: Boosting efficiency and setting expectations
- Marketing strategies: Email segmentation, social media, SEO and more
- Promotions: Testing, gamification, and competitor monitoring
- Technical readiness: SSLs, site backups, and analytics
- Affiliate marketing and budget allocation
- Post-sale engagement and loyalty programs
- External factors: Navigating politics and economic conditions
If you enjoyed the episode, please subscribe, share and comment to let us know you loved it!
We release episodes every Thursday!
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00:00 Teaser
00:34 Rap Battle Break
02:03 Welcome to The ASOM Pod
02:32 Meet the Hosts
04:59 Black Friday and Cyber Monday Strategies
08:08 Inventory Management Insights
14:55 Website Optimization Tips
19:01 Customer Support Strategies
21:05 Marketing Strategies for the Holidays
27:02 Logistics and Shipping Challenges
29:58 Shopify's Reliability During Peak Seasons
31:41 Security Measures and Technical Readiness
32:39 Payment Providers and Transaction Blocks
33:17 Analytics, Email Marketing, and Social Media Engagement
34:33 Pricing Strategies and Competitive Analysis
37:29 Returns and Refund Policies
39:03 Customer Reviews and Packaging
39:47 Sales Forecasting and Affiliate Marketing
43:43 Budget Allocation and Emergency Expenses
46:04 Post-Sale Engagement Strategies
47:41 Wrapping Up and Final Thoughts
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Follow Jimmy Kim at:
X: https://www.twitter.com/yojimmykim
Linkedin: https://www.linkedin.com/in/yojimmykim
IG: https://www.instagram.com/@yojimmykim
Tik Tok: https://www.tiktok.com/@yojimmykim
Follow Bryan MacDonald at:
X: https://www.twitter.com/bryanomaspride
LinkedIn: https://www.linkedin.com/in/bryan-macdonald-ct
IG: https://www.instagram.com/@anythingbutasalad
Tik Tok: https://www.tiktok.com/@anythingbutasalad
Follow John Roman at:
X: https://www.twitter.com/@JohnMRoman
Linkedin: https://www.linkedin.com/in/john-roman/
IG: https://www.instagram.com/@johnnyromes
Tik Tok: https://www.tiktok.com/@johnmroman
Follow Amer Grozdanic at:
X: https://www.twitter.com/@AmerGrozdanic
Linkedin: https://www.linkedin.com/in/amer-grozdanic
IG: https://www.instagram.com/@amergrozdanic
Tik Tok: https://www.tiktok.com/@amergrozdanic
#asompod #businesspodcast #businessinsider #entrepreneurship #entrepreneur #productlaunch #ecommercepodcast #ecommerce #ecommercebusiness #ecom #dtc #dtcpodcast #ecommercetips #ecommercewebsite #blackfriday #cybermonday #dtcpodcast #dtc
Contact us at hello@asompod.com for sponsorships, appearance requests, interviews, or general information!

Aug 22, 2024 • 53min
EP12: How to Launch a Product - Real-Life Wins, Failures, and Lessons Learned
ASOM Pod: How to Launch a Product: Real-Life Wins, Failures, and Lessons Learned - EP12
Subscribe to our newsletter! We drop weekly hot takes, totally unfiltered. Join us at https://asompod.com
Thank you to Gorgias for sponsoring the pod. The #1 eCommerce Customer Experience platform designed to give brands the tools to create amazing customer experiences to grow your online store. Learn more at https://www.gorgias.com.
Thank you to Recharge for sponsoring the pod. Trusted by over 20,000 brands, Recharge is the #1 platform for your ecommerce subscription needs.Learn more at https://getrecharge.com
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Launching products is no walk in the park.
But after several experiences bringing new products to market (even in highly regulated industries), we’ve picked up some valuable lessons that are paving the way for our next big success.
The entire podcast circles around:
- Navigating the complexities of launching and scaling
- Lessons learned from our own product launch “flops”
- Creative marketing in highly regulated industries
- Complexities of implementing CRO and excise tax solutions
- Black Friday/Cyber Monday preparation and how brands should be getting ready
In this episode of The ASOM Pod, Jimmy Kim (CIO and founder of Sendlane) and John Roman (CEO and co-founder of BattlBox), Amer Grozdanic (CEO & Co-Founder of Praella) and Bryan MacDonald (Director of Ecommerce at Oma’s Pride) dive deep into their journeys of launching new products.
From transitioning between vastly different industries and overcoming regulatory challenges to the ups and downs of product launches, they share invaluable lessons learned. The episode also highlights the importance of balancing speed with preparation and how sometimes just getting started can be the best strategy.
If you’re looking for genuine insights on navigating the complexities of launching and scaling a business, this episode is packed with practical advice and real-life stories.
If you enjoyed the episode, please subscribe, share and comment to let us know you loved it!
We release episodes every Thursday!
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00:00 Teaser
00:18 Pizza Talk
01:46 Introduction to the ASOM Pod
02:17 Meet the Hosts
05:35 Launching Products and Services
08:16 BattlBox and Marketing Strategies
13:35 eCommerce Challenges in Pet Food
25:21 Embracing Challenges with Passion
25:39 The Value of Diverse Perspectives
26:38 Launching New Services: Challenges and Strategies
28:21 Optimizing Revenue: A New Approach
33:56 Navigating Regulatory Challenges
38:38 Reflecting on Failures and Lessons Learned
43:27 Creative Ideas for Future Projects
47:08 Final Thoughts and Takeaways
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Follow Jimmy Kim at:
X: https://www.twitter.com/yojimmykim
Linkedin: https://www.linkedin.com/in/yojimmykim
IG: https://www.instagram.com/@yojimmykim
Tik Tok: https://www.tiktok.com/@yojimmykim
Follow Bryan MacDonald at:
X: https://www.twitter.com/bryanomaspride
LinkedIn: https://www.linkedin.com/in/bryan-macdonald-ct
IG: https://www.instagram.com/@anythingbutasalad
Tik Tok: https://www.tiktok.com/@anythingbutasalad
Follow John Roman at:
X: https://www.twitter.com/@JohnMRoman
Linkedin: https://www.linkedin.com/in/john-roman/
IG: https://www.instagram.com/@johnnyromes
Tik Tok: https://www.tiktok.com/@johnmroman
Follow Amer Grozdanic at:
X: https://www.twitter.com/@AmerGrozdanic
Linkedin: https://www.linkedin.com/in/amer-grozdanic
IG: https://www.instagram.com/@amergrozdanic
Tik Tok: https://www.tiktok.com/@amergrozdanic
#asompod #businesspodcast #businessinsider #entrepreneurship #entrepreneur #productlaunch #ecommercepodcast #ecommerce #ecommercebusiness #ecom #dtc #dtcpodcast

Aug 15, 2024 • 55min
EP11: The Company's Tough Decision to Layoff - Founder lessons in Leadership, Layoffs & Pivots
The Company's Tough Decision to Layoff: Founder lessons in Leadership, Layoffs & Pivots - EP11
Subscribe to our newsletter! We drop weekly hot takes, totally unfiltered. Join us at https://asompod.com
Thank you to Gorgias for sponsoring the pod. The #1 eCommerce Customer Experience platform designed to give brands the tools to create amazing customer experiences to grow your online store. Learn more at https://www.gorgias.com.
Thank you to Recharge for sponsoring the pod. Trusted by over 20,000 brands, Recharge is the #1 platform for your ecommerce subscription needs.Learn more at https://getrecharge.com
Building a business is hard.
Regardless if it’s a brand, agency, or SaaS, we all have wild stories about how we had to fail to succeed... and layoffs.
The entire podcast circles around:
- Pivots and Tough Business Decisions
- Discussions around Intuit’s “Performance Layoff.”
- How we think companies should handle layoffs
- Advice on what to employees should ask an employer
In this episode of The ASOM Pod, Jimmy Kim (CIO and founder of Sendlane) and John Roman (CEO and co-founder of BattlBox), Amer Grozdanic (CEO & Co-Founder of Praella) and Bryan MacDonald (Director of Ecommerce at Oma’s Pride) dive into challenging experiences in the business world, discussing various ‘stories’ that shaped their business strategies and leadership styles.
The episode covers the impacts of company cultures, the complexities of layoffs, and the critical importance of strategic pivots in uncertain times. Sharing personal anecdotes and lessons learned, they provide insights into managing both good times and bad, while maintaining a strong company culture.
The episode concludes with a reflection on the evolving workforce, ethical considerations in layoffs, and practical advice for job seekers to better understand prospective employers.
If you enjoyed the episode, please subscribe, share and comment to let us know you loved it!
We release episodes every Thursday!
00:00 Teaser
01:13 Introducing the ASOM Pod
01:38 Meet the Hosts
04:13 Stories: Business Battles
05:22 The Importance of Celebrating Success
06:18 A Masterclass in What Not to Do
09:34 The Aftermath of Poor Decisions
14:01 The Value of Having a Plan B
18:28 The Power of the Pivot
21:51 Adapting to Larger Clients
24:37 Facing Unexpected Challenges
28:12 Struggling to Make Ends Meet
28:27 A Chance Encounter with Mika, MMAWarehouse
29:21 Building a Network from Scratch
31:39 The Harsh Reality of Layoffs
33:54 Ethics and Leadership in Business
38:54 The Evolving Workforce and Layoffs
50:42 Advice for Job Seekers
54:06 Conclusion and Future Topics
Follow Jimmy Kim at:
X: https://www.twitter.com/yojimmykim
Linkedin: https://www.linkedin.com/in/yojimmykim
IG: https://www.instagram.com/@yojimmykim
Tik Tok: https://www.tiktok.com/@yojimmykim
Follow Bryan MacDonald at:
X: https://www.twitter.com/bryanomaspride
LinkedIn: https://www.linkedin.com/in/bryan-macdonald-ct
IG: https://www.instagram.com/@anythingbutasalad
Tik Tok: https://www.tiktok.com/@anythingbutasalad
Follow John Roman at:
X: https://www.twitter.com/@JohnMRoman
Linkedin: https://www.linkedin.com/in/john-roman/
IG: https://www.instagram.com/@johnnyromes
Tik Tok: https://www.tiktok.com/@johnmroman
Follow Amer Grozdanic at:
X: https://www.twitter.com/@AmerGrozdanic
Linkedin: https://www.linkedin.com/in/amer-grozdanic
IG: https://www.instagram.com/@amergrozdanic
Tik Tok: https://www.tiktok.com/@amergrozdanic
#asompod #businesspodcast #ecommercepodcast #middlemanagement #layoffs #hiring #networking #productmarketfit #employeeretention #masslayoff #buinesstips #dtc #perspective

Aug 8, 2024 • 57min
EP10: How to Hire The Best Employees - What to look for, what to ask, and how to keep them
Building the Dream Team - How to Hire The Best Employees (And Keep Them)
What are employers looking for?
How do job seekers stand out in the masses?
What do employers care about most?
Thank you to Gorgias for sponsoring the pod. The #1 eCommerce Customer Experience platform designed to give brands the tools to create amazing customer experiences to grow your online store. Learn more at https://www.gorgias.com.
Thank you to Recharge for sponsoring the pod. Trusted by over 20,000 brands, Recharge is the #1 platform for your ecommerce subscription needs.Learn more at https://getrecharge.com
Subscribe to our newsletter! We drop weekly hot takes, totally unfiltered. Join us at https://asompod.com
In Episode of The ASOM Pod, the hosts Jimmy Kim (CIO and founder of Sendlane) and John Roman (CEO and co-founder of BattlBox), Amer Grozdanic (CEO & Co-Founder of Praella) and Bryan MacDonald (Director of Ecommerce at Oma’s Pride explore the art of building a dream team.
With a combined 55 years of business experience, we provide actionable insights into hiring strategies, from resume preferences and personality tests to interview experiences and employee compensation.
We also discuss the importance of cultural fit, proactive job hunting, and thorough candidate research.
We’ll explore the hiring process step-by-step, from crafting the perfect job description to conducting effective job interviews. Learn how to select high performers who not only fit your company culture but also contribute to long-term employee retention and engagement.
Additionally, this episode offers invaluable insights for employees looking to stand out in a competitive job market.
Whether you’re an employer seeking to hire the right people for your small business or an employee aiming to impress during the recruitment process, this video has something for everyone.
Join us as we discuss the importance of team building, leadership skills, and employee development that can significantly enhance your organization’s success. Tune in to gain practical knowledge that will help
you hire top talent and keep them motivated for years to come!
Learn the significance of hiring advice, headhunting techniques, and much more in this engaging episode.
Tune in for valuable tips on navigating the competitive job market and crafting a successful team.
If you enjoyed the episode, please subscribe, share and comment to let us know you loved it!
We release episodes every Thursday!
00:00 Intro Teaser
01:54 Introduction to the ASOM Pod
02:23 Meet the Hosts
03:38 Shoutouts to Sponsors and Partners: Recharge, Gorgias and Creators Combine
04:54 Building the Dream Team: Hiring Strategies
05:53 Effective Hiring and Recruiting Tactics
18:27 The Role of Culture in Hiring
21:35 Using Personality Tests for Better Hiring Decisions
27:05 Resume Tips and Common Mistakes
27:27 Job Hopping: Causes and Consequences
27:55 The Role of Compensation in Job Retention
29:08 Interviewing: A Two-Way Street
29:36 The Importance of Cultural Fit
35:27 Global Competition in the Job Market
40:27 Headhunting and Building a Talent Bench
44:01 Effective Interview Strategies
48:25 Final Thoughts and Advice for Employers
55:10 Next Episode Preview
Follow Jimmy Kim at:
X: https://www.twitter.com/yojimmykim
Linkedin: https://www.linkedin.com/in/yojimmykim
IG: https://www.instagram.com/@yojimmykim
Tik Tok: https://www.tiktok.com/@yojimmykim
Follow Bryan MacDonald at:
LinkedIn: https://www.linkedin.com/in/bryan-macdonald-ct
IG: https://www.instagram.com/@anythingbutasalad
Follow John Roman at:
X: https://www.twitter.com/@JohnMRoman
Linkedin: https://www.linkedin.com/in/john-roman/
Follow Amer Grozdanic at:
X: https://www.twitter.com/@AmerGrozdanic
Linkedin: https://www.linkedin.com/in/amer-grozdanic
#asompod #ecommercepodcast #dtc #ecommercetips #ecommercebusiness #ecommercesales #ecompodcast #businesspodcast #hiring #howtogetajob #howtohire #dreamteam #hiringpodcast #podcast #dtcpodcast #talentacquisition #employeeretention

Aug 1, 2024 • 1h 6min
EP09: How to Give Customers an UNFORGETTABLE Customer Experience - Delivering Customer Happiness
Thank you to Recharge for sponsoring the pod. Trusted by over 20,000 brands, Recharge is the #1 platform for your subscription needs. Learn more at https://getrecharge.com
Subscribe to our newsletter! We drop weekly hot takes, totally unfiltered. Join us at https://asompod.com
In this episode of The ASOM Pod, Join Jimmy Kim (CIO and founder of Sendlane) and John Roman (CEO and co-founder of BattlBox), Amer Grozdanic (CEO & Co-Founder of Praella) and Bryan MacDonald (Director of eCommerce at Oma’s Pride) as they discuss what it takes to create and deliver exceptional customer experience.
Drawing on over 55 years of combined experience in e-commerce, SaaS, and DTC, the team shares practical examples, personal stories, and key strategies they use in their business today.
The episode highlights the significance of setting proper expectations, effective communication, and innovative solutions to overcome business hurdles. Tune in to learn how great products can be negatively impacted by poor customer service and discover how some companies, including unexpected support examples like Manypets.com, have navigated these challenges.
- How Battlbox, Oma’s Pride, Praella and Sendlane deliver exceptional customer experience.
- How to set proper expectations internally and externally
- Comparing 2 providers: David Hasselhoff is ________ and Jessica Alba is __________?
- Why Jimmy think the Ritz Carlton is mid
- How Sendlane operates 24/7/365 customer service
- The importance of customer service IN the overall customer experience
- Challenges in scaling customer experience: training and educating the team
- Hot takes: Our most recent favorite and worst customer experience’s: Airlines, Disney, BigCommerce.
Learn about the daily challenges faced in the industry, success stories, personal experiences with major brands, and key strategies for scaling customer support and setting expectations.
And listen as they share their hottest take yet: Their BEST and WORST customer experiences.
LIKE & SHARE and COMMENT to let us know what you think!
00:00 Intro Teaser
00:27 The Slot Whisperer and Casino Adventures
01:22 Welcome to the ASOM Pod
01:55 Meet the Hosts
03:01 Shoutouts to Sponsors: Recharge
03:41 Delivering Great Customer Experiences
06:08 Customer Experience at Battlbox
10:03 Customer Experience at Praella
15:14 Customer Experience at Oma’s Pride
18:49 The Role of Technology in Customer Service
26:34 The Ritz-Carlton’s Approach to Hospitality
30:07 Challenges in Scaling Customer Experience
33:41 Training and Educating the Team
35:17 Scaling Challenges in Manufacturing
38:15 Customer Experience and Communication
43:14 Managing People and Culture
49:10 Procurement and Supply Chain Issues
52:01 HOT TAKES: BEST and WORST Customer Experiences (20 Second Challenge)
01:04:53 Conclusion and Next Episode Preview
Follow Jimmy Kim at:
X: https://www.twitter.com/yojimmykim
Linkedin: https://www.linkedin.com/in/yojimmykim
IG: https://www.instagram.com/@yojimmykim
Tik Tok: https://www.tiktok.com/@yojimmykim
Follow Bryan MacDonald at:
X: https://www.twitter.com/bryanomaspride
LinkedIn: https://www.linkedin.com/in/bryan-macdonald-ct
IG: https://www.instagram.com/@anythingbutasalad
Tik Tok: https://www.tiktok.com/@anythingbutasalad
Follow John Roman at:
X: https://www.twitter.com/@JohnMRoman
Linkedin: https://www.linkedin.com/in/john-roman/
IG: https://www.instagram.com/@johnnyromes
Tik Tok: https://www.tiktok.com/@johnmroman
Follow Amer Grozdanic at:
X: https://www.twitter.com/@AmerGrozdanic
Linkedin: https://www.linkedin.com/in/amer-grozdanic
IG: https://www.instagram.com/@amergrozdanic
Tik Tok: https://www.tiktok.com/@amergrozdanic
#asompod #ecommercepodcast #customerexperience #customerhappiness #deliveringhappiness #customerservice #dtc #ecommerce #ecommercetips #ecommercebusiness #ecommercesales #ecompodcast #businesspodcast #worstcustomerexperience #badcustomerservice

Jul 25, 2024 • 1h 1min
EP08: Building Brand vs Company - The Epic Debates on Building Shareholder Value
Big welcome and thank you to Recharge for sponsoring the pod. Trusted by over 20,000 brands, Recharge is the #1 platform for your subscription needs. Learn more at https://getrecharge.com
Big thanks to https://insense.pro for sponsoring the pod. Tap into over 20,000 micro influencers to create UGC content for your advertising and social media today!
Subscribe to our newsletter! We drop weekly hot takes, totally unfiltered. Join us at https://asompod.com
In this exciting episode of the ASOM Pod, the team dives into the heated discussion of ‘Brand vs Company.’ Join Jimmy Kim (CIO and founder of Sendlane) and John Roman (CEO and co-founder of BattlBox), Amer Grozdanic (CEO & Co-Founder of Praella) and Bryan MacDonald (Director of Ecommerce at Oma’s Pride), as they explore the differences, challenges, and strategies in balancing brand-building with operating a successful company.
They touch upon the importance of personal brand, the significance of brand recognition, and the challenges of balancing financial metrics with long-term brand value.
Real-world examples like Nike, Tesla, and Louis Vuitton illustrate the power of brand equity. The episode provides actionable insights on how businesses can enhance their customer experience and leverage brand strategy for sustainable growth.
Don’t miss out on why brand-building can be crucial and how it can sustain long-term success.
00:00 Introduction and Live Show Recap
01:10 Meet the Hosts
03:40 Brand vs. Company Debate
07:29 Marketing Strategies and ROI
12:02 Branding in Different Industries
18:29 Internal Branding and Company Culture
20:52 Scaling and Positioning
32:20 Building Personal Brands
33:06 The Bathroom Guys Sponsorship
34:02 Shareholder Value vs. Brand Value
34:30 Raising Capital Challenges
35:47 The BattleBox Story
37:27 The Importance of Founders in Brand
41:36 Brand Resilience and Recovery
43:18 Luxury Brands and Market Control
47:05 The Power of Brand in Pet Care
51:27 Advice for Building a Brand
57:52 Episode Wrap-Up and Next Steps
Follow Jimmy Kim at:
X: https://www.twitter.com/yojimmykim
Linkedin: https://www.linkedin.com/in/yojimmykim
IG: https://www.instagram.com/@yojimmykim
Tik Tok: https://www.tiktok.com/@yojimmykim
Follow Bryan MacDonald at:
X: https://www.twitter.com/bryanomaspride
LinkedIn: https://www.linkedin.com/in/bryan-macdonald-ct
IG: https://www.instagram.com/@anythingbutasalad
Tik Tok: https://www.tiktok.com/@anythingbutasalad
Follow John Roman at:
X: https://www.twitter.com/@JohnMRoman
Linkedin: https://www.linkedin.com/in/john-roman/
IG: https://www.instagram.com/@johnnyromes
Tik Tok: https://www.tiktok.com/@johnmroman
Follow Amer Grozdanic at:
X: https://www.twitter.com/@AmerGrozdanic
Linkedin: https://www.linkedin.com/in/amer-grozdanic
IG: https://www.instagram.com/@amergrozdanic
Tik Tok: https://www.tiktok.com/@amergrozdanic
#asompod #ecommercepodcast #brandvscompany #companyvsbrand #buildingabrand
#dtc #ecommerce #ecommercetips #ecommercebusiness #ecommercesales #ecompodcast #businesspodcast

Jul 18, 2024 • 53min
EP07: How Brands are Preparing for the Shorter 2024 Black Friday Cyber Monday Holiday
OMG! When is Black Friday, Cyber Monday? | Episode 7 | ASOM Pod
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Big thanks to https://insense.pro for sponsoring the pod. Tap into over 20,000 micro influencers to create UGC content for your advertising and social media today!
In this live episode of the ASOM Pod, the hosts Jimmy Kim (CIO and founder of Sendlane) and John Roman (CEO and co-founder of BattlBox), Amer Grozdanic (CEO & Co-Founder of Praella) and Bryan MacDonald (Director of Ecommerce at Oma’s Pride), the team dives deep into the intricacies of planning for Black Friday and Cyber Monday in a year where you have 1 whole week LESS to sell.
They share personal experiences, mistakes, and strategies involving inventory management, email segmentation, and leveraging user-generated content (UGC).
Hear perspectives from John, Amir, Jimmy, and Bryan as they discuss the impact of consumer behavior, holiday sales trends, and effective marketing tactics.
This episode aims to prepare brands for the challenges of a compressed holiday sales period. Tune in for insightful discussions and valuable takeaways to help you master Black Friday and Cyber Monday!
If you enjoyed the episode, please subscribe, share and comment to let us know you loved it!
00:00 Luxury Ride and Lunch Experience
00:12 Intro: Welcome to the ASOM Pod
00:37 Meet the Hosts
01:58 Black Friday and Cyber Monday Discussion
03:37 Changing Trends in Black Friday Sales
05:21 Challenges and Strategies for Black Friday
09:21 Retail and Distribution Insights
11:50 Creative Black Friday Promotions
26:53 Stories and Lessons Learned
29:12 Exclusive Designs and Limited Time Offers
29:44 Marketing Strategies for Black Friday
30:28 Inventory Management Challenges
33:31 Nightmares and Mistakes in E-commerce
35:10 Planning and Predictions for Black Friday
39:00 The Impact of Inflation and Consumer Behavior
47:39 Final Thoughts and Takeaways
Follow Jimmy Kim at:
X: https://www.twitter.com/yojimmykim
Linkedin: https://www.linkedin.com/in/yojimmykim
IG: https://www.instagram.com/@yojimmykim
Tik Tok: https://www.tiktok.com/@yojimmykim
Follow Bryan MacDonald at:
X: https://www.twitter.com/bryanomaspride
LinkedIn: https://www.linkedin.com/in/bryan-macdonald-ct
IG: https://www.instagram.com/@anythingbutasalad
Tik Tok: https://www.tiktok.com/@anythingbutasalad
Follow John Roman at:
X: https://www.twitter.com/@JohnMRoman
Linkedin: https://www.linkedin.com/in/john-roman/
IG: https://www.instagram.com/@johnnyromes
Tik Tok: https://www.tiktok.com/@johnmroman
Follow Amer Grozdanic at:
X: https://www.twitter.com/@AmerGrozdanic
Linkedin: https://www.linkedin.com/in/amer-grozdanic
IG: https://www.instagram.com/@amergrozdanic
Tik Tok: https://www.tiktok.com/@amergrozdanic
#asompod #ecommercepodcast #blackfriday2024 #cybermonday2024
#eventmarketing #holidaymarketing #dtc #ecommerce #ecommercetips #ecommercebusiness #ecommercesales #ecompodcast #businesspodcast

Jul 15, 2024 • 36min
BONUS: How Brands Benefit from Attending Events - Advice for Brands, Agency, and SaaS
Why Go to Events? | Bonus Episode of the ASOM Pod. Recorded live in Dallas, TX - Subsummit 2024. Learn more about SubSummit at https://www.subsummit.com
Subscribe to our newsletter! We drop weekly hot takes, totally unfiltered. Join us at https://asompod.com
In this live episode of the ASOM Pod, the hosts Jimmy Kim (CIO and founder of Sendlane) and John Roman (CEO and co-founder of BattlBox), Amer Grozdanic (CEO & Co-Founder of Praella) and Bryan MacDonald (Director of Ecommerce at Oma’s Pride)dive into the importance of attending industry events.
We discuss the value of in-person connections, networking strategies, and key takeaways from their experience. From Brand Operator and Marketers, to Agency, to SaaS, the conversation highlights the benefits of building genuine relationships over simply seeking new customers, adapting to changing business environments, and setting actionable goals for event participation.
- Live event experiences
- How to set goals for live events
- Best practices for maximizing live events
- How to approach others at events
- Andriod vs iphone
Tune in to learn more about maximizing your event experience, building a community, and gaining tactical insights to push your business forward.
Big thanks to https://insense.pro for sponsoring the pod. Tap into over 20,000 micro influencers to create UGC content for your advertising and social media today!
00:00 Introduction and Banter
00:30 Welcome to the ASOM Pod
01:02 Meet the Hosts
02:38 Discussing the Value of Events
03:27 Bryan's Perspective on Events
05:12 John's Experience and Goals
07:30 Amir's Insights and Community Building
10:05 The Importance of Relationships
13:17 Setting Goals for Events
18:47 Shifting Mindsets: From Product to People
19:38 Key Takeaways from the Even
t20:18 Building Relationships and Vendor Management
20:45 Innovative Referral Strategies
22:35 Personalization to Reduce Churn
24:33 Insights from Subscription DTC Brands
25:40 Favorite Moments from the Event
30:08 Event Hacks and Maximizing Takeaways
33:24 The Power of Community

Jul 11, 2024 • 1h 2min
EP06: How to Beat the Seasonal Slump - Creative Tips for Business Growth
Big thanks to https://insense.pro for sponsoring the pod. Tap into over 20,000 micro influencers to create UGC content for your advertising and social media today!
Subscribe to our newsletter! We drop weekly hot takes, totally unfiltered. Join us at https://asompod.com
Welcome to ASOM Pod, your go-to eCommerce podcast! In this episode, we dive deep into overcoming the seasonal slump with creative business growth tips. Whether you’re in retail eCommerce or running an online business, this podcast offers invaluable insights to tackle the slow summer months.
In this episode of the ASOM Pod, the hosts Jimmy Kim (CIO and founder of Sendlane) and John Roman (CEO and co-founder of BattlBox), Amer Grozdanic (CEO & Co-Founder of Praella) and Bryan MacDonald (Director of Ecommerce at Oma’s Pride) share a wealth of strategies to navigate the summer lull in business while balancing personal pursuits.
Looking to boost your SaaS outreach? Interested in direct-to-consumer strategies? We cover it all in this episode of ASOM Pod, the ultimate eCommerce and business podcast. Don’t miss out on expert advice to navigate the challenges and seize opportunities in your industry.
Tune in now and discover actionable tips to revitalize your business this summer. Subscribe to ASOM Pod for more episodes on eCommerce, retail, and business growth strategies.
Please like, subscribe and share! It helps us know you’re enjoying the show!
00:00 Introduction and Banter
00:14 Welcome to the ASOM Pod
02:44 Summer Lull in Business
03:44 Fireworks and Fun
04:46 Dealing with Seasonality
10:14 Agency Life and Enterprise Deals
18:49 Sales Strategies and Cold Outreach
31:48 Understanding Demand Generation
32:21 Navigating Contract Challenges
32:58 Hot Tips for Sales Success
35:07 Combating Summer Lulls in Business
40:32 Creating Engaging Events
51:37 Summer Plans and Personal Hobbies
53:41 Leveraging Work-Life Integration
01:00:14 Conclusion and Teasers for Next Episode
Follow Jimmy Kim at:
X: https://www.twitter.com/yojimmykim
Linkedin: https://www.linkedin.com/in/yojimmykim
IG: https://www.instagram.com/@yojimmykim
Tik Tok: https://www.tiktok.com/@yojimmykim
Follow Bryan MacDonald at:
X: https://www.twitter.com/bryanomaspride
LinkedIn: https://www.linkedin.com/in/bryan-macdonald-ct
IG: https://www.instagram.com/@anythingbutasalad
Tik Tok: https://www.tiktok.com/@anythingbutasalad
Follow John Roman at:
X: https://www.twitter.com/@JohnMRoman
Linkedin: https://www.linkedin.com/in/john-roman/
IG: https://www.instagram.com/@johnnyromes
Tik Tok: https://www.tiktok.com/@johnmroman
Follow Amer Grozdanic at:
X: https://www.twitter.com/@AmerGrozdanic
Linkedin: https://www.linkedin.com/in/amer-grozdanic
IG: https://www.instagram.com/@amergrozdanic
Tik Tok: https://www.tiktok.com/@amergrozdanic
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#ASOMPod #ecommercepodcast #podcast #Beatingtheseasonalslump #Creative_Tips_for_Business_Growth