

RESTAURANT STRATEGY
Chip Klose
The Restaurant Strategy podcast is dedicated helping independent restaurant owners increase the profitability of their restaurants. Hosted by industry expert, Chip Klose, the focus is split between operations and marketing... two episodes every single week. What would your life look like if your restaurant could deliver consistent, predictable 20% returns?
Episodes
Mentioned books

May 19, 2025 • 24min
Why You MUST Reverse Engineer for Profit (ENCORE)
#447 - Why You MUST Reverse Engineer for Profit (ENCORE)
*****
This week's episode is brought to you by: TORK
TORK understands that expectations for food service, sustainability, and guest experience are higher than ever. That’s why they provide products and services that help restaurants meet those demands.
VISIT: https://www.torkusa.com/your-business/solutions/overview/foodservice/restaurant-workflow?utm_source=podcast&utm_medium=paid-social&utm_campaign=US_Tork_Social_PH-HoReCa_PH-All_Brand-Information_Brand-24-Hor_Influencer-Podcast_2024-01_2024-12_Internal
*****
This week's episode is brought to you by: KICKFIN
Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin.
VISIT: https://kickfin.com/demo/
*****
Ready for consistent, 20% profits? Click below to learn more about the P3 Mastermind.
BOOK A CALL: https://www.restaurantstrategypodcast.com/schedule

May 15, 2025 • 17min
Six Email Hacks That Will Make Your More Money
#446 - Six Email Hacks That Will Make Your More Money
*****
This week's episode is brought to you by: CHOWLY
The Chowly Platform unites powerful tools to transform your restaurant’s digital presence and grow profits ouside four walls. From Online Ordering and Third-Party Marketplace POS Integration to Smart Pricing and Digital Marketing, everything works together seamlessly—creating, capturing, and converting demand into meaningful growth. Your tools and data, all in one place, to save time, boost profits, and give you complete control.
VISIT: https://chowly.com/chowly-platform/
*****
The National Restaurant Association Show happens May 17-20 in Chicago, IL. It is hands-down the BIGGEST trade show of the year, and I am thrilled to be able to take the stage on the final day of the show. If you're planning to be there, I want to connect. If you haven't gotten your ticket yet, use the link below and my promo code to get $25 off.
REGISTER HERE: https://www.nationalrestaurantshow.com/home/PROMO CODE: CHIP25
*****
Your restaurant should be generating a consistent, predictable, 20% return every single month. If you're still stuck at single digits, then I'd love to hear what's going on.
SET UP A CALL: https://www.restaurantstrategypodcast.com/schedule

May 12, 2025 • 27min
Building Sales Systems for Inbound and Outbound Efforts
#445 - Building Sales Systems for Inbound and Outbound Efforts
*****
This week's episode is brought to you by: TIME FORGE
TIME FORGE provides labor management for efficient teams. Recruit, retain, and manage your talent with a powerful piece of software.
VISIT: https://timeforge.com/RestaurantStrategy/
*****
This week's episode is brought to you by: POPMENU
If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month.
VISIT: https://popmenu.com/restaurantstrategy
*****
This week's episode is brought to you by: DAVO
Automate your sales taxes using DAVO BY AVALARA. The software integrates with most POS systems. It sets aside your sales taxes, files on time, and submits payments before the deadline.
VISIT: https://davosalestax.com/RestaurantStrategy
*****
The National Restaurant Association Show happens May 17-20 in Chicago, IL. It is hands-down the BIGGEST trade show of the year, and I am thrilled to be able to take the stage on the final day of the show. If you're planning to be there, I want to connect. If you haven't gotten your ticket yet, use the link below and my promo code to get $25 off.
REGISTER HERE: https://www.nationalrestaurantshow.com/home/PROMO CODE: CHIP25
*****
Catering and Private Dining are becoming a larger and larger part of our businesses... and for good reason. Why make money one deuce at a time when we can book a 40-person event? If you're struggling to grow that side of your business, these ideas can help.
*****
Tired of the 80-hour workweeks for pennies on the dollar? Our group coaching program can help.
CHAT WITH US: https://www.restaurantstrategypodcast.com/schedule

May 8, 2025 • 17min
Four Steps to Being Remarkable
#444 - Four Steps to Being Remarkable
*****
This week's episode is brought to you by: CHOWLY
The Chowly Platform unites powerful tools to transform your restaurant’s digital presence and grow profits ouside four walls. From Online Ordering and Third-Party Marketplace POS Integration to Smart Pricing and Digital Marketing, everything works together seamlessly—creating, capturing, and converting demand into meaningful growth. Your tools and data, all in one place, to save time, boost profits, and give you complete control.
VISIT: https://chowly.com/chowly-platform/
*****
The National Restaurant Association Show happens May 17-20 in Chicago, IL. It is hands-down the BIGGEST trade show of the year, and I am thrilled to be able to take the stage on the final day of the show. If you're planning to be there, I want to connect. If you haven't gotten your ticket yet, use the link below and my promo code to get $25 off.
REGISTER HERE: https://www.nationalrestaurantshow.com/home/PROMO CODE: CHIP25
*****
Your restaurant should be generating a consistent, predictable, 20% return every single month. If you're still stuck at single digits, then I'd love to hear what's going on.
SET UP A CALL: https://www.restaurantstrategypodcast.com/schedule

May 5, 2025 • 50min
Jim Taylor, Founder of Benchmark Sixty
#443 - Jim Taylor, Founder of Benchmark Sixty
*****
This week's episode is brought to you by: TIME FORGE
TIME FORGE provides labor management for efficient teams. Recruit, retain, and manage your talent with a powerful piece of software.
VISIT: https://timeforge.com/RestaurantStrategy/
*****
This week's episode is brought to you by: POPMENU
If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month.
VISIT: https://popmenu.com/restaurantstrategy
*****
This week's episode is brought to you by: DAVO
Automate your sales taxes using DAVO BY AVALARA. The software integrates with most POS systems. It sets aside your sales taxes, files on time, and submits payments before the deadline.
VISIT: https://davosalestax.com/RestaurantStrategy
*****
The National Restaurant Association Show happens May 17-20 in Chicago, IL. It is hands-down the BIGGEST trade show of the year, and I am thrilled to be able to take the stage on the final day of the show. If you're planning to be there, I want to connect. If you haven't gotten your ticket yet, use the link below and my promo code to get $25 off.
REGISTER HERE: https://www.nationalrestaurantshow.com/home/PROMO CODE: CHIP25
*****
Jim Taylor is an owner, operator, consultant, teacher, and all-around great guy. I've gotten to know him well over the past year and I continue to learn from the way he sees the world. All of the important links are below:
WEBSITE: https://www.benchmarksixty.com/
JIM TAYLOR LINKEDIN: https://www.linkedin.com/in/jimtaylor60/
BOLD OPERATIONS: https://amzn.to/3ERXPfn
BOLD CONSULTING: https://amzn.to/42Rke4w
*****
Tired of the 80-hour workweeks for pennies on the dollar? Our group coaching program can help.
CHAT WITH US: https://www.restaurantstrategypodcast.com/schedule

May 1, 2025 • 18min
Use These 3 Follow-Up Scripts in Your Restaurant
#442 - Use These 3 Follow-Up Scripts in Your Restaurant
*****
This week's episode is brought to you by: MARGIN EDGE
Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support.
VISIT: marginedge.com/chip
*****
This week's episode is brought to you by: INKIND
To the over 1,800 U.S. restaurant owners who have been funded by INKIND, it is the source of capital that takes a lot of the pain out of starting and running a restaurant, ultimately helping their dreams come true.
VISIT: https://www.inkind.vip/restaurantstrategy
*****
This week's episode is brought to you by: RESTAURANT TECHNOLOGIES
Simplify and automate your back of house operations with RESTAURANT TECHNOLOGIES and their cooking oil management program. These guys take the dirtiest job out of your kitchen!
VISIT: https://www.rti-inc.com/
*****
News flash... we're not nearly as hospitable as we think we are. Not nearly as hospitable as we could be. On today's episode we're sharing 3 scripts for doing better FOLLOW-UPS.
*****
You ready for an insanely profitable restaurant? Set up a call to learn more about the P3 Mastermind!
LEARN MORE: https://www.restaurantstrategypodcast.com/schedule

Apr 28, 2025 • 29min
The Power of Menu Engineering
#441 - The Power of Menu Engineering
*****
This week's episode is brought to you by: TORK
TORK understands that expectations for food service, sustainability, and guest experience are higher than ever. That’s why they provide products and services that help restaurants meet those demands.
VISIT: https://www.torkusa.com/your-business/solutions/overview/foodservice/restaurant-workflow?utm_source=podcast&utm_medium=paid-social&utm_campaign=US_Tork_Social_PH-HoReCa_PH-All_Brand-Information_Brand-24-Hor_Influencer-Podcast_2024-01_2024-12_Internal
*****
This week's episode is brought to you by: KICKFIN
Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin.
VISIT: https://kickfin.com/demo/
*****
A lot has been written on the topic, and I'm going to share some of my own insights on today's episode... everything about menu engineering!
*****
Ready for consistent, 20% profits? Click below to learn more about the P3 Mastermind.
BOOK A CALL: https://www.restaurantstrategypodcast.com/schedule

Apr 24, 2025 • 15min
This is How to CRUSH Street Fairs This Summer
#440 - This is How to CRUSH Street Fairs This Summer
*****
This week's episode is brought to you by: MARGIN EDGE
Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support.
VISIT: marginedge.com/chip
*****
This week's episode is brought to you by: INKIND
To the over 1,800 U.S. restaurant owners who have been funded by INKIND, it is the source of capital that takes a lot of the pain out of starting and running a restaurant, ultimately helping their dreams come true.
VISIT: https://www.inkind.vip/restaurantstrategy
*****
This week's episode is brought to you by: RESTAURANT TECHNOLOGIES
Simplify and automate your back of house operations with RESTAURANT TECHNOLOGIES and their cooking oil management program. These guys take the dirtiest job out of your kitchen!
VISIT: https://www.rti-inc.com/
*****
Yes, you're trying to make some money when you rent a stall at the farmer's market or street fair... but really your goal is to do two things:
Capture data from the new people you meet.
Drive them down to your actual restaurant.
This is the playbook to do it right!
*****
The first marketing dollars you spend should be on Google Search Ads and Meta Ads. Why? Because you can measure the results and prove that they work. We're currnetly working with 25 restaurants all over the country. Are you curious to learn more about the Restaurant Strategy Agency?
Email me to start a conversation: chip@chipklose.com

Apr 21, 2025 • 15min
Two Brilliant Things My Mentor Taught Me
#439 - Two Brilliant Things My Mentor Taught Me
*****
This week's episode is brought to you by: TORK
TORK understands that expectations for food service, sustainability, and guest experience are higher than ever. That’s why they provide products and services that help restaurants meet those demands.
VISIT: https://www.torkusa.com/your-business/solutions/overview/foodservice/restaurant-workflow?utm_source=podcast&utm_medium=paid-social&utm_campaign=US_Tork_Social_PH-HoReCa_PH-All_Brand-Information_Brand-24-Hor_Influencer-Podcast_2024-01_2024-12_Internal
*****
This week's episode is brought to you by: KICKFIN
Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin.
VISIT: https://kickfin.com/demo/
*****
Two sentences will change everything about your leadership style.
"My bad."
"I don't know."
*****
Ready for consistent, 20% profits? Click below to learn more about the P3 Mastermind.
BOOK A CALL: https://www.restaurantstrategypodcast.com/schedule

Apr 17, 2025 • 56min
Adopting the Luxury Mindset (Las Vegas - March, 2025)
#438 - Adopting the Luxury Mindset (Bar & Brestaurant Expo 2025)
*****
This week's episode is brought to you by: CHOWLY
The Chowly Platform unites powerful tools to transform your restaurant’s digital presence and grow profits ouside four walls. From Online Ordering and Third-Party Marketplace POS Integration to Smart Pricing and Digital Marketing, everything works together seamlessly—creating, capturing, and converting demand into meaningful growth. Your tools and data, all in one place, to save time, boost profits, and give you complete control.
VISIT: https://chowly.com/chowly-platform/
*****
Bar & Restaurant Expo is the one trade show I do not miss every year. It's held in one of my least favorite places in the world (Las Vegas, NV), which should tell you a lot about how much I love this show. On today's episode I am sharing one of the talks I gave at the event last month.
Want the full deck that goes along with it? Email me and I'll send it to you: chip@chipklose.com
*****
Your restaurant should be generating a consistent, predictable, 20% return every single month. If you're still stuck at single digits, then I'd love to hear what's going on.
SET UP A CALL: https://www.restaurantstrategypodcast.com/schedule