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RESTAURANT STRATEGY

Latest episodes

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Feb 20, 2025 • 18min

Google's Restaurant Influencer Summit

#422 - Google's Restaurant Influencer Summit *****  This week's episode is brought to you by: AVERO Increase your profitability using the industry's best kept secret weapon.  VISIT: https://averoinc.com/   *****  This week's episode is brought to you by: CHOWLY The Chowly Platform unites powerful tools to transform your restaurant’s digital presence and grow profits ouside four walls. From Online Ordering and Third-Party Marketplace POS Integration to Smart Pricing and Digital Marketing, everything works together seamlessly—creating, capturing, and converting demand into meaningful growth. Your tools and data, all in one place, to save time, boost profits, and give you complete control. VISIT: https://chowly.com/chowly-platform/   ***** Google is where people go to find things... so you want to make sure you're found by the people who are looking for the thing you have. Simple enough, right? Three weeks ago I was invited to Google to learn exactly how to use their tools to the fullest. On Episode 422 I'm sharing my biggest takeaways from spending the day at Google Headquarters.    ***** Get access to THE SERVER PLAYBOOK now and learn ten new scripts for driving more revenue in 2025!  ACCESS FOR FREE: https://restaurantstrategyagency.com/server-playbook1   
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Feb 17, 2025 • 31min

Better Hiring Practices for Our Restaurants

#421 - Better Hiring Practices for Our Restaurants ***** This week's episode is brought to you by: TIME FORGE TIME FORGE provides labor management for efficient teams. Recruit, retain, and manage your talent with a powerful piece of software.   VISIT: https://timeforge.com/RestaurantStrategy/ ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month.  VISIT: https://popmenu.com/restaurantstrategy ***** Ours is a people business, so I think we should be more intentional about the way we attract and retain our employees. In particular, I think we can do a better job at hiring. Today I'm sharing 7 insights that will help you find the very best talent in your market.    ***** Get access to THE SERVER PLAYBOOK now and learn ten new scripts and tactics for driving as much as 20-25% more revenue in 2025!  ACCESS FOR FREE: https://restaurantstrategyagency.com/server-playbook1   ***** Are you ready for real profit in your restaurant? Learn more about the P3 Mastermind! LEARN MORE: https://www.restaurantstrategypodcast.com/schedule  
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Feb 13, 2025 • 46min

The Power of Data with Avero CEO, Doug Hsieh

#420 - The Power of Data with Avero CEO, Doug Hsieh *****  This week's episode is brought to you by: AVERO Increase your profitability using the industry's best kept secret weapon.  VISIT: https://averoinc.com/   *****  This week's episode is brought to you by: CHOWLY The Chowly Platform unites powerful tools to transform your restaurant’s digital presence and grow profits ouside four walls. From Online Ordering and Third-Party Marketplace POS Integration to Smart Pricing and Digital Marketing, everything works together seamlessly—creating, capturing, and converting demand into meaningful growth. Your tools and data, all in one place, to save time, boost profits, and give you complete control. VISIT: https://chowly.com/chowly-platform/   ***** Avero is the OG when it comes to restaurant software. Back in the day - when the average POS carried no data - Avero was the only way to turn all those numbers into action. And you know what? They still do it better than just about any other piece of software out there. Tune in to learn how they still manage to crush it in the year 2025!  WEBSITE: https://averoinc.com/   ***** Get access to THE SERVER PLAYBOOK now and learn ten new scripts for driving more revenue in 2025!  ACCESS FOR FREE: https://restaurantstrategyagency.com/server-playbook1   
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Feb 10, 2025 • 48min

Joe Fontana, Owner of Chicago-Based Chicken Concept, Fry The Coop

#419 - Joe Fontana, Owner of Chicago-Based Chicken Concept, Fry The Coop ***** This week's episode is brought to you by: TIME FORGE TIME FORGE provides labor management for efficient teams. Recruit, retain, and manage your talent with a powerful piece of software.   VISIT: https://timeforge.com/RestaurantStrategy/ ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month.  VISIT: https://popmenu.com/restaurantstrategy ***** Fry The Coop is a Chicago-based chicken concept that has absolutely exploded over the past few years. Under Joe Fontana's leadership it's grown from a single location to nine. Over the course of these forty minutes we discuss humble beginnings, growing pains, marketing, profitability, and more.  WEBSITE: https://www.frythecoop.com INSTAGRAM: https://www.instagram.com/frythecoop TIKTOK: https://www.tiktok.com/@frythecoop   ***** Get access to THE SERVER PLAYBOOK now and learn ten new scripts and tactics for driving as much as 20-25% more revenue in 2025!  ACCESS FOR FREE: https://restaurantstrategyagency.com/server-playbook1   ***** Are you ready for real profit in your restaurant? Learn more about the P3 Mastermind! LEARN MORE: https://www.restaurantstrategypodcast.com/schedule  
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Feb 6, 2025 • 32min

Biggest Takeaways from the P3 Marketing Summit (Salt Lake City)

#418 - Biggest Takeaways from the P3 Marketing Summit (Salt Lake City) *****  This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support.  VISIT: marginedge.com/chip ***** This week's episode is brought to you by: INKIND To the over 1,800 U.S. restaurant owners who have been funded by INKIND, it is the source of capital that takes a lot of the pain out of starting and running a restaurant, ultimately helping their dreams come true. VISIT: https://www.inkind.vip/restaurantstrategy   ***** The 2025 P3 Marketing Summit happened last week in Salt Lake City, UT and by all estimations it was a HUGE success. 100+ restaurant owners and operators from all over the country descended upon the city to level up and learn the keys to successfully marketing their restaurants. These were my 6 big takeaways:  You must have a fundamental understanding of marketing in order to succeed. Marketing is a series of little moves; there is no silver bullet. It might feel like there should be more to it, but there isn’t. It's just blocking and tackling.  Purchase intent is everything, whihc is why Google is the center of our ecosystem. Your website needs to be streamlined and easy for people to take action!  Owners are looking for partners they can trust, companies that can provide solutions!   ***** The first marketing dollars you spend should be on Google Search Ads and Meta Ads. Why? Because you can measure the results and prove that they work. We're currnetly working with 25 restaurants all over the country. Are you curious to learn more about the Restaurant Strategy Agency? Email me to start a conversation: chip@chipklose.com   
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Feb 3, 2025 • 1h 1min

Turning Managers Into Leaders with Author Jason Brooks (ENCORE)

#417 - Turning Managers Into Leaders with Author Jason Brooks (ENCORE) ***** This week's episode is brought to you by: TORK  TORK understands that expectations for food service, sustainability, and guest experience are higher than ever. That’s why they provide products and services that help restaurants meet those demands.  VISIT: https://www.torkusa.com/your-business/solutions/overview/foodservice/restaurant-workflow?utm_source=podcast&utm_medium=paid-social&utm_campaign=US_Tork_Social_PH-HoReCa_PH-All_Brand-Information_Brand-24-Hor_Influencer-Podcast_2024-01_2024-12_Internal   ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin.  VISIT: https://kickfin.com/demo/ ***** Nothing left to be said except this: Go get Jason's book: https://www.jasonebrooks.com/book   ***** Get access to THE SERVER PLAYBOOK now and learn ten new scripts and tactics for driving more revenue in 2025!  ACCESS FOR FREE: https://restaurantstrategyagency.com/server-playbook1  
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Jan 30, 2025 • 49min

The Future of Restaurant Funding with InKind Founder

#416 - The Future of Restaurant Funding with InKind Founder *****  This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support.  VISIT: marginedge.com/chip   ***** This week's episode is brought to you by: INKIND To the over 1,800 U.S. restaurant owners who have been funded by INKIND, it is the source of capital that takes a lot of the pain out of starting and running a restaurant, ultimately helping their dreams come true. VISIT: https://www.inkind.vip/restaurantstrategy   ***** Johan Moohesinghe has built something very, very cool. A new way to fund restaurants. He's also an owner himself and he's used the platform numerous times. InKind is a very cool company that should be on your radar. Enjoy the conversation.    ***** The first marketing dollars you spend should be on Google Search Ads and Meta Ads. Why? Because you can measure the results and prove that they work. We're currnetly working with 25 restaurants all over the country. Are you curious to learn more about the Restaurant Strategy Agency? Email me to start a conversation: chip@chipklose.com   
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Jan 27, 2025 • 20min

The Number One Way to Increase Revenue (ENCORE)

#415 - The Number One Way to Increase Revenue (ENCORE) ***** This week's episode is brought to you by: TORK  TORK understands that expectations for food service, sustainability, and guest experience are higher than ever. That’s why they provide products and services that help restaurants meet those demands.  VISIT: https://www.torkusa.com/your-business/solutions/overview/foodservice/restaurant-workflow?utm_source=podcast&utm_medium=paid-social&utm_campaign=US_Tork_Social_PH-HoReCa_PH-All_Brand-Information_Brand-24-Hor_Influencer-Podcast_2024-01_2024-12_Internal   ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin.  VISIT: https://kickfin.com/demo/ ***** Psst... the secret is SECOND BEVERAGE SALES. I share the script on this episiode. But we go into much greater depth in The Server Playbook (link below). Go get all 10 scripts for FREE.    ***** Get access to THE SERVER PLAYBOOK now and learn ten new scripts and tactics for driving more revenue in 2025!  ACCESS FOR FREE: https://restaurantstrategyagency.com/server-playbook1    
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Jan 23, 2025 • 30min

Better Table Touches to Drive Revenue

#414 - Better Table Touches to Drive Revenue *****  This week's episode is brought to you by: AVERO Increase your profitability using the industry's best kept secret weapon.  VISIT: https://averoinc.com/   *****  This week's episode is brought to you by: CHOWLY The Chowly Platform unites powerful tools to transform your restaurant’s digital presence and grow profits ouside four walls. From Online Ordering and Third-Party Marketplace POS Integration to Smart Pricing and Digital Marketing, everything works together seamlessly—creating, capturing, and converting demand into meaningful growth. Your tools and data, all in one place, to save time, boost profits, and give you complete control.   VISIT: https://chowly.com/chip/   ***** The OLD SCHOOL way was better than the crappy systemetized way we do things now. Waaaaaaay better.    ***** Get access to THE SERVER PLAYBOOK now and learn ten new scripts for driving more revenue in 2025!  ACCESS FOR FREE: https://restaurantstrategyagency.com/server-playbook1   
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Jan 20, 2025 • 22min

The Keys to a Successful Pre-Shift Meeting

#413 - The Keys to a Successful Pre-Shift Meeting ***** This week's episode is brought to you by: TIME FORGE TIME FORGE provides labor management for efficient teams. Recruit, retain, and manage your talent with a powerful piece of software.   VISIT: https://timeforge.com/RestaurantStrategy/ ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month.  VISIT: https://popmenu.com/restaurantstrategy ***** First... you need to be gathering your team before every shift.  Second... you need to run those meetings the right way.    ***** Get access to THE SERVER PLAYBOOK now and learn ten new scripts and tactics for driving as much as 20-25% more revenue in 2025!  ACCESS FOR FREE: https://restaurantstrategyagency.com/server-playbook1  

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