
RESTAURANT STRATEGY
The Restaurant Strategy podcast is dedicated helping independent restaurant owners increase the profitability of their restaurants. Hosted by industry expert, Chip Klose, the focus is split between operations and marketing... two episodes every single week. What would your life look like if your restaurant could deliver consistent, predictable 20% returns?
Latest episodes

Jan 16, 2025 • 16min
Supercharge Your Email List Growth in 2025
#412 - Supercharge Your Email List Growth in 2025
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This week's episode is brought to you by: AVERO
Increase your profitability using the industry's best kept secret weapon.
VISIT: https://averoinc.com/
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This week's episode is brought to you by: CHOWLY
The Chowly Platform unites powerful tools to transform your restaurant’s digital presence and grow profits ouside four walls. From Online Ordering and Third-Party Marketplace POS Integration to Smart Pricing and Digital Marketing, everything works together seamlessly—creating, capturing, and converting demand into meaningful growth. Your tools and data, all in one place, to save time, boost profits, and give you complete control.
VISIT: https://chowly.com/chip/
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New New Subscribers: that's the KPI the best restaurant marketers care about most. Not only the size of your list, but the rate of growth. How many new subscribers are you adding each and every month? That's what I want to know... and I want to share with you 8 ways to grow that list.
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Get access to THE SERVER PLAYBOOK now and learn ten new scripts and tactics for driving more revenue in 2025!
ACCESS FOR FREE: https://restaurantstrategyagency.com/server-playbook1

Jan 13, 2025 • 19min
Two Ways Inventory Can Save You BIG Money (ENCORE)
#411 - Two Ways Inventory Can Save You BIG Money (ENCORE)
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This week's episode is brought to you by: TIME FORGE
TIME FORGE provides labor management for efficient teams. Recruit, retain, and manage your talent with a powerful piece of software.
VISIT: https://timeforge.com/RestaurantStrategy/
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This week's episode is brought to you by: POPMENU
If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month.
VISIT: https://popmenu.com/restaurantstrategy
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Monthly inventory helps you get a clear picture of your COGS percentage.
Weekly inventry helps you manage waste and over-ordering.
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Get access to THE SERVER PLAYBOOK now and learn ten new scripts and tactics for driving as much as 20-25% more revenue in 2025!
ACCESS FOR FREE: https://restaurantstrategyagency.com/server-playbook1

8 snips
Jan 9, 2025 • 28min
The Do's and Don'ts of Working with a Marketing Agency (ENCORE)
Dive into the do's and don'ts of partnering with marketing agencies! Learn how to set realistic expectations and effectively track performance to avoid common pitfalls. Discover the importance of aligning goals and maintaining open communication for successful collaborations. Plus, find out why investing in Google Search Ads and Meta Ads should be a priority for measurable results. This is a must-listen for restaurant owners seeking effective marketing strategies!

Jan 6, 2025 • 26min
A System for Everything in Your Restaurant (ENCORE)
#409 - A System for Everything in Your Restaurant (ENCORE)
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This week's episode is brought to you by: TORK
TORK understands that expectations for food service, sustainability, and guest experience are higher than ever. That’s why they provide products and services that help restaurants meet those demands.
VISIT: https://www.torkusa.com/your-business/solutions/overview/foodservice/restaurant-workflow?utm_source=podcast&utm_medium=paid-social&utm_campaign=US_Tork_Social_PH-HoReCa_PH-All_Brand-Information_Brand-24-Hor_Influencer-Podcast_2024-01_2024-12_Internal
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This week's episode is brought to you by: KICKFIN
Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin.
VISIT: https://kickfin.com/demo/
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Everyone I work with comes to me at first saying, "I need to make more money." Then within a few months they say, "Great. Now I'm making money... but I'm still here 60 hours a week. Can you get me more time?"
And I believe that is the journey all restaurant entrepreneurs are on.
Systems are the key to more money AND more time.
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Get access to THE SERVER PLAYBOOK now and learn ten new scripts and tactics for driving more revenue in 2025!
ACCESS FOR FREE: https://restaurantstrategyagency.com/server-playbook1

Jan 2, 2025 • 28min
Getting Organized with My 2025 Marketing Calendar
#408 - Getting Organized with My 2025 Marketing Calendar
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This week's episode is brought to you by: MARQII
MARQII is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and put more butts in the seats with Marqii.
VISIT: https://marqii.com/
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This week's episode is brought to you by: INKIND
To the over 1,800 U.S. restaurant owners who have been funded by INKIND, it is the source of capital that takes a lot of the pain out of starting and running a restaurant, ultimately helping their dreams come true.
VISIT: https://www.inkind.vip/restaurantstrategy
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The key to a successful year lies in your ability to get organized and stay productive. The best tool I have to help you do that is my Marketing Calendar Template. You want the new one for 2025? Just email me:
chip@chipklose.com
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Ready to learn more about the P3 Mastermind?
CLICK HERE: https://www.restaurantstrategypodcast.com/schedule
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Got a second? Leave us a review on Apple Podcasts!
CLICK HERE: https://podcasts.apple.com/us/podcast/restaurant-strategy/id1457379809

Dec 30, 2024 • 24min
Ten Affirmations to Take into the New Year
#407 - Ten Affirmations to Take into the New Year
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This week's episode is brought to you by: TORK
TORK understands that expectations for food service, sustainability, and guest experience are higher than ever. That’s why they provide products and services that help restaurants meet those demands.
VISIT: https://www.torkusa.com/your-business/solutions/overview/foodservice/restaurant-workflow?utm_source=podcast&utm_medium=paid-social&utm_campaign=US_Tork_Social_PH-HoReCa_PH-All_Brand-Information_Brand-24-Hor_Influencer-Podcast_2024-01_2024-12_Internal
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This week's episode is brought to you by: KICKFIN
Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin.
VISIT: https://kickfin.com/demo/
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What is the one thing you could do that would make all else easier or unnecessary?
Time is more valuable than money
A rising tide lifts all ships
Culture is created.
Live a life of abundance
Is this the condition I so feared?
I am exactly where I’m supposed to be.
The only thing we can control is ourselves.
The secret to happiness? Lower your expectations
If you want to be in the 1%, you have to do the things that the 99% aren't willing to do.
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Get access to THE SERVER PLAYBOOK now and learn ten new scripts and tactics for driving more revenue in 2025!
ACCESS FOR FREE: https://restaurantstrategyagency.com/server-playbook1

Dec 26, 2024 • 15min
Behold the Power of First Approach
#406 - Behold the Power of First Approach
*****
This week's episode is brought to you by: AVERO
Increase your profitability using the industry's best kept secret weapon.
VISIT: https://averoinc.com/
*****
This week's episode is brought to you by: CHOWLY
Chowly Off Premise Platform helps restaurants create, capture, and convert demand to help drive more profits into the bottom line. Empower your restaurant with Digital Marketing, Chowly Online Ordering, Smart Pricing, and Third-Party Marketplace POS Integrations.
VISIT: https://chowly.com/chip/
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I just released a video series called THE SERVER PLAYBOOK, which teaches you 10 simple scripts you can implement to help your servers and bartenders make you (and themselves) more money. Simple, straghtforward, and effective. This episode is the 1st Playbook... you can use the link below to access all 10 for FREE.
*****
Get access to THE SERVER PLAYBOOK now and learn ten new scripts and tactics for driving more revenue in 2025!
ACCESS FOR FREE: https://restaurantstrategyagency.com/server-playbook1

Dec 23, 2024 • 25min
The Difference Between Leadership and Management (ENCORE)
#405 - The Difference Between Leadership and Management (ENCORE)
*****
This week's episode is brought to you by: TIME FORGE
TIME FORGE provides labor management for efficient teams. Recruit, retain, and manage your talent with a powerful piece of software.
VISIT: https://timeforge.com/RestaurantStrategy/
*****
This week's episode is brought to you by: POPMENU
If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month.
VISIT: https://popmenu.com/restaurantstrategy
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Leaders focus on the WHAT and the WHY.
Managers are responsible for the HOW.
*****
Get access to THE SERVER PLAYBOOK now and learn ten new scripts and tactics for driving as much as 20-25% more revenue in 2025!
ACCESS FOR FREE: https://restaurantstrategyagency.com/server-playbook1

Dec 19, 2024 • 19min
Eight Simple Dos and Don'ts for Leveraging Third Party Platforms
#404 - Eight Simple Dos and Don'ts for Leveraging Third Party Platforms
*****
This week's episode is brought to you by: AVERO
Increase your profitability using the industry's best kept secret weapon.
VISIT: https://averoinc.com/
*****
This week's episode is brought to you by: CHOWLY
Chowly Off Premise Platform helps restaurants create, capture, and convert demand to help drive more profits into the bottom line. Empower your restaurant with Digital Marketing, Chowly Online Ordering, Smart Pricing, and Third-Party Marketplace POS Integrations.
VISIT: https://chowly.com/chip/
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If you're going to put your restaurant on the third party platforms, then you need to have a plan to win on those platforms. On this episode I share a simple 8-step checklist for CRUSHING the competition.
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You want a FREE copy of my book. Just DM me the word 'BOOK' at our Instagram page!
CLICK HERE: https://www.instagram.com/restaurantstrategy/

Dec 16, 2024 • 23min
A Four-Step Framework for Developing Your Team
#403 - A Four-Step Framework for Developing Your Team
*****
This week's episode is brought to you by: TIME FORGE
TIME FORGE provides labor management for efficient teams. Recruit, retain, and manage your talent with a powerful piece of software.
VISIT: https://timeforge.com/RestaurantStrategy/
*****
This week's episode is brought to you by: POPMENU
If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month.
VISIT: https://popmenu.com/restaurantstrategy
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Hire for it...
Train for it...
Model it...
Then coach.
*****
Get access to THE SERVER PLAYBOOK now and learn ten new scripts and tactics for driving as much as 20-25% more revenue in 2025!
ACCESS FOR FREE: https://restaurantstrategyagency.com/server-playbook1