
RESTAURANT STRATEGY
The Restaurant Strategy podcast is dedicated helping independent restaurant owners increase the profitability of their restaurants. Hosted by industry expert, Chip Klose, the focus is split between operations and marketing... two episodes every single week. What would your life look like if your restaurant could deliver consistent, predictable 20% returns?
Latest episodes

Dec 16, 2024 • 23min
A Four-Step Framework for Developing Your Team
#403 - A Four-Step Framework for Developing Your Team
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This week's episode is brought to you by: TIME FORGE
TIME FORGE provides labor management for efficient teams. Recruit, retain, and manage your talent with a powerful piece of software.
VISIT: https://timeforge.com/RestaurantStrategy/
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This week's episode is brought to you by: POPMENU
If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month.
VISIT: https://popmenu.com/restaurantstrategy
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Hire for it...
Train for it...
Model it...
Then coach.
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Get access to THE SERVER PLAYBOOK now and learn ten new scripts and tactics for driving as much as 20-25% more revenue in 2025!
ACCESS FOR FREE: https://restaurantstrategyagency.com/server-playbook1

Dec 12, 2024 • 42min
The Smartest Restaurant Marketer I Know, Rev Ciancio
#402 - The Smartest Restaurant Marketer I Know, Rev Ciancio
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This week's episode is brought to you by: MARQII
MARQII is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and put more butts in the seats with Marqii.
VISIT: https://marqii.com/
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This week's episode is brought to you by: INKIND
To the over 1,800 U.S. restaurant owners who have been funded by INKIND, it is the source of capital that takes a lot of the pain out of starting and running a restaurant, ultimately helping their dreams come true.
VISIT: https://www.inkind.vip/restaurantstrategy
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Join us for the P3 MARKETING SUMMIT, January 26-28, 2025 in Salt Lake City, UT. This 3-day event will teach you everything you need to know about how to successfully market your restaurant. Best of all, it's capped at 100 attendees.
GET YOUR TICKETS: https://restaurantstrategyagency.com/checkout-1798

Dec 9, 2024 • 46min
The Future of Tipping with Kickfin and Mastercard
#401 - The Future of Tipping with Kickfin and Mastercard
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This week's episode is brought to you by: TORK
TORK understands that expectations for food service, sustainability, and guest experience are higher than ever. That’s why they provide products and services that help restaurants meet those demands.
VISIT: https://www.torkusa.com/your-business/solutions/overview/foodservice/restaurant-workflow?utm_source=podcast&utm_medium=paid-social&utm_campaign=US_Tork_Social_PH-HoReCa_PH-All_Brand-Information_Brand-24-Hor_Influencer-Podcast_2024-01_2024-12_Internal
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This week's episode is brought to you by: KICKFIN
Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin.
VISIT: https://kickfin.com/demo/
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This future is here... and we need to listen to the smartest ones in the room to be ready for it.
Ready to learn more about Kickfin? Click the link above.
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Want to get a copy of my book for FREE? Click the link below, just pay shipping, and we'll send you a signed copy!
ORDER YOURS HERE: https://restaurantstrategyagency.com/free-book-page

Dec 5, 2024 • 26min
Insights from Our 15 Most Popular Episodes of All Time!
#400 - Insights from Our 15 MOst Popular Episodes of All Time!
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This week's episode is brought to you by: MARQII
MARQII is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and put more butts in the seats with Marqii.
VISIT: https://marqii.com/
*****
This week's episode is brought to you by: INKIND
To the over 1,800 U.S. restaurant owners who have been funded by INKIND, it is the source of capital that takes a lot of the pain out of starting and running a restaurant, ultimately helping their dreams come true.
VISIT: https://www.inkind.vip/restaurantstrategy
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Our 10 Most Downloaded Episodes of All Time
161 - 10 Mistakes That Keep People from Max Profits
147 - A System for Everything in Your Restaurant
224 - Creating Better Restaurant Managers
188 - Two Things All Restaurants Need to Survive
200 - Everything I Believe About Running Profitable Restaurants
264 - The Psychology of Price
186 - What Makes Great Hospitality?
221 - Mastering Operations with Rick Camac
214 - 12 Stupid Simple Marketing Hacks
238 - How to Get Better Waiters
Chip's 5 Favorites (that didn't make the big list):
331 - Interview with Kevin Boehm
241 - Anthony Valetta
382 - John Taffer
377 - Key Differences Between Leadership and Management
355 - Katie Button
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Want a FREE copy of my book?
CLICK: https://www.instagram.com/restaurantstrategy/
And DM me the word 'BOOK' so we can send you the link.
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Ready to increase the profitability of your restaurant? Set up a call to learn more about my coaching program, The P3 Mastermind.
CLICK: https://www.restaurantstrategypodcast.com/schedule

Dec 2, 2024 • 27min
The Secrets to Effective Management
#399 - The Secrets to Effective Management
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This week's episode is brought to you by: TORK
TORK understands that expectations for food service, sustainability, and guest experience are higher than ever. That’s why they provide products and services that help restaurants meet those demands.
VISIT: https://www.torkusa.com/your-business/solutions/overview/foodservice/restaurant-workflow?utm_source=podcast&utm_medium=paid-social&utm_campaign=US_Tork_Social_PH-HoReCa_PH-All_Brand-Information_Brand-24-Hor_Influencer-Podcast_2024-01_2024-12_Internal
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This week's episode is brought to you by: KICKFIN
Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin.
VISIT: https://kickfin.com/demo/
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This is the companion piece to an episode we did a few weeks back all about leadership. This one is for all the operators out there!
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Want to get a copy of my book for FREE? Click the link below, just pay shipping, and we'll send you a signed copy!
ORDER YOURS HERE: https://restaurantstrategyagency.com/free-book-page

Nov 28, 2024 • 26min
Social Media: Organic versus Paid
#398 - Social Media: Organic versus Paid
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This week's episode is brought to you by: AVERO
Increase your profitability using the industry's best kept secret weapon.
VISIT: https://averoinc.com/
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This week's episode is brought to you by: CHOWLY
Chowly Off Premise Platform helps restaurants create, capture, and convert demand to help drive more profits into the bottom line. Empower your restaurant with Digital Marketing, Chowly Online Ordering, Smart Pricing, and Third-Party Marketplace POS Integrations.
VISIT: https://chowly.com/chip/
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Social media is not marketing. It's a tool available to the marketer. And the best way to leverage these platforms is to utilize both sides: ORGANIC & PAID. On today's episode, I walk you through exactly how to do that.
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You want a FREE copy of my book. Just DM me the word 'BOOK' at our Instagram page!
CLICK HERE: https://www.instagram.com/restaurantstrategy/
Ready to learn more about the P3 Mastermind?
CLICK HERE: https://www.restaurantstrategypodcast.com/schedule

Nov 25, 2024 • 21min
The Importance of First Approach
#397 - The Importance of First Approach
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This week's episode is brought to you by: MARGIN EDGE
Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support.
VISIT: marginedge.com/chip
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Explore New Financing Options: HONEYCOMB CREDIT
Are you looking for capital for your business? Sure, you have traditional lenders like SBA and commercial banks... or you could raise money from investors. But what if you could leverage your community? I recommend a quick conversation with the folks at Honeycomb Credit.
LEARN MORE: https://www.honeycombcredit.com/chip-klose
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You only have one chance to make a first impression. For servers and bartenders, FIRST APPROACH is perhaps the most imprtant interaction they'll have with the table. I'm sharing four keys to making the most of it. (Script included!)
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What you do is too difficult to not make money doing it. If you have a busy restaurant, but struggle to generate a consistent, predictable 20% profit every month... then set up a call to chat with me or someone from my team.
SCHEDULE A CALL: https://www.restaurantstrategypodcast.com/schedule

Nov 21, 2024 • 31min
Three Simple Frameworks to Help Your Marketing
#396 - Three Simple Frameworks to Help Your Marketing
*****
This week's episode is brought to you by: AVERO
Increase your profitability using the industry's best kept secret weapon.
VISIT: https://averoinc.com/
*****
This week's episode is brought to you by: CHOWLY
Chowly Off Premise Platform helps restaurants create, capture, and convert demand to help drive more profits into the bottom line. Empower your restaurant with Digital Marketing, Chowly Online Ordering, Smart Pricing, and Third-Party Marketplace POS Integrations.
VISIT: https://chowly.com/chip/
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It's really ain't that deep.
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You want a FREE copy of my book. Just DM me the word 'BOOK' at our Instagram page!
CLICK HERE: https://www.instagram.com/restaurantstrategy/
Have you already read my book? Leave a 5-star rating and review on Amazon!
CLICK HERE: https://amzn.to/4eUTBk8
Ready to learn more about the P3 Mastermind?
CLICK HERE: https://www.restaurantstrategypodcast.com/schedule

Nov 18, 2024 • 29min
Eight Keys to Being a GREAT Leader
#395 - Eight Keys to Being a GREAT Leader
*****
This week's episode is brought to you by: MARGIN EDGE
Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support.
VISIT: marginedge.com/chip
*****
Explore New Financing Options: HONEYCOMB CREDIT
Are you looking for capital for your business? Sure, you have traditional lenders like SBA and commercial banks... or you could raise money from investors. But what if you could leverage your community? I recommend a quick conversation with the folks at Honeycomb Credit.
LEARN MORE: https://www.honeycombcredit.com/chip-klose
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Leaders aren't born; they're made. This is a good place to start.
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What you do is too difficult to not make money doing it. If you have a busy restaurant, but struggle to generate a consistent, predictable 20% profit every month... then set up a call to chat with me or someone from my team.
SCHEDULE A CALL: https://www.restaurantstrategypodcast.com/schedule

Nov 14, 2024 • 25min
Do You Need to Hire a PR Company?
#394 - Do You Need to Hire a PR Company?
*****
This week's episode is brought to you by: MARQII
MARQII is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and put more butts in the seats with Marqii.
VISIT: https://marqii.com/
*****
This week's episode is brought to you by: INKIND
To the over 1,800 U.S. restaurant owners who have been funded by INKIND, it is the source of capital that takes a lot of the pain out of starting and running a restaurant, ultimately helping their dreams come true.
VISIT: https://www.inkind.vip/restaurantstrategy
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Press can be a powerful way to generate attention and interest for your restaurant. It's not exactly marketing, but should be part of your strategy. Do you need a PR Company to do it for you? Or can you do it yourself?
Answers on today's episode.
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Want a FREE copy of my book?
CLICK: https://www.instagram.com/restaurantstrategy/
And DM me the word 'BOOK' so we can send you the link.
*****
Ready to increase the profitability of your restaurant? Set up a call to learn more about my coaching program, The P3 Mastermind.
CLICK: https://www.restaurantstrategypodcast.com/schedule