

RESTAURANT STRATEGY
Chip Klose
The Restaurant Strategy podcast is dedicated helping independent restaurant owners increase the profitability of their restaurants. Hosted by industry expert, Chip Klose, the focus is split between operations and marketing... two episodes every single week. What would your life look like if your restaurant could deliver consistent, predictable 20% returns?
Episodes
Mentioned books

Jan 2, 2025 • 28min
Getting Organized with My 2025 Marketing Calendar
#408 - Getting Organized with My 2025 Marketing Calendar
*****
This week's episode is brought to you by: MARQII
MARQII is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and put more butts in the seats with Marqii.
VISIT: https://marqii.com/
*****
This week's episode is brought to you by: INKIND
To the over 1,800 U.S. restaurant owners who have been funded by INKIND, it is the source of capital that takes a lot of the pain out of starting and running a restaurant, ultimately helping their dreams come true.
VISIT: https://www.inkind.vip/restaurantstrategy
*****
The key to a successful year lies in your ability to get organized and stay productive. The best tool I have to help you do that is my Marketing Calendar Template. You want the new one for 2025? Just email me:
chip@chipklose.com
*****
Ready to learn more about the P3 Mastermind?
CLICK HERE: https://www.restaurantstrategypodcast.com/schedule
*****
Got a second? Leave us a review on Apple Podcasts!
CLICK HERE: https://podcasts.apple.com/us/podcast/restaurant-strategy/id1457379809

Dec 30, 2024 • 24min
Ten Affirmations to Take into the New Year
#407 - Ten Affirmations to Take into the New Year
*****
This week's episode is brought to you by: TORK
TORK understands that expectations for food service, sustainability, and guest experience are higher than ever. That’s why they provide products and services that help restaurants meet those demands.
VISIT: https://www.torkusa.com/your-business/solutions/overview/foodservice/restaurant-workflow?utm_source=podcast&utm_medium=paid-social&utm_campaign=US_Tork_Social_PH-HoReCa_PH-All_Brand-Information_Brand-24-Hor_Influencer-Podcast_2024-01_2024-12_Internal
*****
This week's episode is brought to you by: KICKFIN
Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin.
VISIT: https://kickfin.com/demo/
*****
What is the one thing you could do that would make all else easier or unnecessary?
Time is more valuable than money
A rising tide lifts all ships
Culture is created.
Live a life of abundance
Is this the condition I so feared?
I am exactly where I’m supposed to be.
The only thing we can control is ourselves.
The secret to happiness? Lower your expectations
If you want to be in the 1%, you have to do the things that the 99% aren't willing to do.
*****
Get access to THE SERVER PLAYBOOK now and learn ten new scripts and tactics for driving more revenue in 2025!
ACCESS FOR FREE: https://restaurantstrategyagency.com/server-playbook1

Dec 26, 2024 • 15min
Behold the Power of First Approach
#406 - Behold the Power of First Approach
*****
This week's episode is brought to you by: AVERO
Increase your profitability using the industry's best kept secret weapon.
VISIT: https://averoinc.com/
*****
This week's episode is brought to you by: CHOWLY
Chowly Off Premise Platform helps restaurants create, capture, and convert demand to help drive more profits into the bottom line. Empower your restaurant with Digital Marketing, Chowly Online Ordering, Smart Pricing, and Third-Party Marketplace POS Integrations.
VISIT: https://chowly.com/chip/
*****
I just released a video series called THE SERVER PLAYBOOK, which teaches you 10 simple scripts you can implement to help your servers and bartenders make you (and themselves) more money. Simple, straghtforward, and effective. This episode is the 1st Playbook... you can use the link below to access all 10 for FREE.
*****
Get access to THE SERVER PLAYBOOK now and learn ten new scripts and tactics for driving more revenue in 2025!
ACCESS FOR FREE: https://restaurantstrategyagency.com/server-playbook1

Dec 23, 2024 • 25min
The Difference Between Leadership and Management (ENCORE)
#405 - The Difference Between Leadership and Management (ENCORE)
*****
This week's episode is brought to you by: TIME FORGE
TIME FORGE provides labor management for efficient teams. Recruit, retain, and manage your talent with a powerful piece of software.
VISIT: https://timeforge.com/RestaurantStrategy/
*****
This week's episode is brought to you by: POPMENU
If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month.
VISIT: https://popmenu.com/restaurantstrategy
*****
Leaders focus on the WHAT and the WHY.
Managers are responsible for the HOW.
*****
Get access to THE SERVER PLAYBOOK now and learn ten new scripts and tactics for driving as much as 20-25% more revenue in 2025!
ACCESS FOR FREE: https://restaurantstrategyagency.com/server-playbook1

Dec 19, 2024 • 19min
Eight Simple Dos and Don'ts for Leveraging Third Party Platforms
#404 - Eight Simple Dos and Don'ts for Leveraging Third Party Platforms
*****
This week's episode is brought to you by: AVERO
Increase your profitability using the industry's best kept secret weapon.
VISIT: https://averoinc.com/
*****
This week's episode is brought to you by: CHOWLY
Chowly Off Premise Platform helps restaurants create, capture, and convert demand to help drive more profits into the bottom line. Empower your restaurant with Digital Marketing, Chowly Online Ordering, Smart Pricing, and Third-Party Marketplace POS Integrations.
VISIT: https://chowly.com/chip/
*****
If you're going to put your restaurant on the third party platforms, then you need to have a plan to win on those platforms. On this episode I share a simple 8-step checklist for CRUSHING the competition.
*****
You want a FREE copy of my book. Just DM me the word 'BOOK' at our Instagram page!
CLICK HERE: https://www.instagram.com/restaurantstrategy/

Dec 16, 2024 • 23min
A Four-Step Framework for Developing Your Team
#403 - A Four-Step Framework for Developing Your Team
*****
This week's episode is brought to you by: TIME FORGE
TIME FORGE provides labor management for efficient teams. Recruit, retain, and manage your talent with a powerful piece of software.
VISIT: https://timeforge.com/RestaurantStrategy/
*****
This week's episode is brought to you by: POPMENU
If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month.
VISIT: https://popmenu.com/restaurantstrategy
*****
Hire for it...
Train for it...
Model it...
Then coach.
*****
Get access to THE SERVER PLAYBOOK now and learn ten new scripts and tactics for driving as much as 20-25% more revenue in 2025!
ACCESS FOR FREE: https://restaurantstrategyagency.com/server-playbook1

Dec 12, 2024 • 42min
The Smartest Restaurant Marketer I Know, Rev Ciancio
#402 - The Smartest Restaurant Marketer I Know, Rev Ciancio
*****
This week's episode is brought to you by: MARQII
MARQII is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and put more butts in the seats with Marqii.
VISIT: https://marqii.com/
*****
This week's episode is brought to you by: INKIND
To the over 1,800 U.S. restaurant owners who have been funded by INKIND, it is the source of capital that takes a lot of the pain out of starting and running a restaurant, ultimately helping their dreams come true.
VISIT: https://www.inkind.vip/restaurantstrategy
*****
Join us for the P3 MARKETING SUMMIT, January 26-28, 2025 in Salt Lake City, UT. This 3-day event will teach you everything you need to know about how to successfully market your restaurant. Best of all, it's capped at 100 attendees.
GET YOUR TICKETS: https://restaurantstrategyagency.com/checkout-1798

Dec 9, 2024 • 46min
The Future of Tipping with Kickfin and Mastercard
#401 - The Future of Tipping with Kickfin and Mastercard
*****
This week's episode is brought to you by: TORK
TORK understands that expectations for food service, sustainability, and guest experience are higher than ever. That’s why they provide products and services that help restaurants meet those demands.
VISIT: https://www.torkusa.com/your-business/solutions/overview/foodservice/restaurant-workflow?utm_source=podcast&utm_medium=paid-social&utm_campaign=US_Tork_Social_PH-HoReCa_PH-All_Brand-Information_Brand-24-Hor_Influencer-Podcast_2024-01_2024-12_Internal
*****
This week's episode is brought to you by: KICKFIN
Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin.
VISIT: https://kickfin.com/demo/
*****
This future is here... and we need to listen to the smartest ones in the room to be ready for it.
Ready to learn more about Kickfin? Click the link above.
*****
Want to get a copy of my book for FREE? Click the link below, just pay shipping, and we'll send you a signed copy!
ORDER YOURS HERE: https://restaurantstrategyagency.com/free-book-page

Dec 5, 2024 • 26min
Insights from Our 15 Most Popular Episodes of All Time!
#400 - Insights from Our 15 MOst Popular Episodes of All Time!
*****
This week's episode is brought to you by: MARQII
MARQII is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and put more butts in the seats with Marqii.
VISIT: https://marqii.com/
*****
This week's episode is brought to you by: INKIND
To the over 1,800 U.S. restaurant owners who have been funded by INKIND, it is the source of capital that takes a lot of the pain out of starting and running a restaurant, ultimately helping their dreams come true.
VISIT: https://www.inkind.vip/restaurantstrategy
*****
Our 10 Most Downloaded Episodes of All Time
161 - 10 Mistakes That Keep People from Max Profits
147 - A System for Everything in Your Restaurant
224 - Creating Better Restaurant Managers
188 - Two Things All Restaurants Need to Survive
200 - Everything I Believe About Running Profitable Restaurants
264 - The Psychology of Price
186 - What Makes Great Hospitality?
221 - Mastering Operations with Rick Camac
214 - 12 Stupid Simple Marketing Hacks
238 - How to Get Better Waiters
Chip's 5 Favorites (that didn't make the big list):
331 - Interview with Kevin Boehm
241 - Anthony Valetta
382 - John Taffer
377 - Key Differences Between Leadership and Management
355 - Katie Button
*****
Want a FREE copy of my book?
CLICK: https://www.instagram.com/restaurantstrategy/
And DM me the word 'BOOK' so we can send you the link.
*****
Ready to increase the profitability of your restaurant? Set up a call to learn more about my coaching program, The P3 Mastermind.
CLICK: https://www.restaurantstrategypodcast.com/schedule

Dec 2, 2024 • 27min
The Secrets to Effective Management
#399 - The Secrets to Effective Management
*****
This week's episode is brought to you by: TORK
TORK understands that expectations for food service, sustainability, and guest experience are higher than ever. That’s why they provide products and services that help restaurants meet those demands.
VISIT: https://www.torkusa.com/your-business/solutions/overview/foodservice/restaurant-workflow?utm_source=podcast&utm_medium=paid-social&utm_campaign=US_Tork_Social_PH-HoReCa_PH-All_Brand-Information_Brand-24-Hor_Influencer-Podcast_2024-01_2024-12_Internal
*****
This week's episode is brought to you by: KICKFIN
Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin.
VISIT: https://kickfin.com/demo/
*****
This is the companion piece to an episode we did a few weeks back all about leadership. This one is for all the operators out there!
*****
Want to get a copy of my book for FREE? Click the link below, just pay shipping, and we'll send you a signed copy!
ORDER YOURS HERE: https://restaurantstrategyagency.com/free-book-page