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RESTAURANT STRATEGY

Latest episodes

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Jul 8, 2024 • 1h 9min

Chef Franklin Becker on the Art of Restaurant Openings

#357 - Chef Franklin Becker on the Art of Restaurant Openings *****  This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support.  VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS Get inside the minds of 1,500 restaurant employees to find out what motivates them, what makes them quit, and learn the simple practices that can help you limit your churn. Download the free 2024 report by clicking the link below.  DOWNLOAD HERE: https://www.7shifts.com/restaurant-employee-engagement-report?utm_source=chip-close&utm_medium=partner&utm_campaign=ac-data-study-2024 ***** Chef Franklin Becker is doing something many of us would cringe at... he's opening multiple restaurants in midtown Manhattan just a couple of years removed from the pandemic. The office workers are at home. Crime and homelessness has impacted pedestrian traffic. Rising labor costs, plus COGS... all of it is presenting incredible challenges on what we do. And yet, he's pushing thorugh anyway. On today's episode he explains why... and how.    IMPORTANT LINKS:  PRESS CLUB GRILL - https://www.pressclubgrill.com/ POINT SEVEN - https://www.pointsevennyc.com/ ***** Do you have a busy restaurant concept that's ready to grow? Before you scale, you need to lock in profitability. If you're ready for 20%+ in profits every single month, set up a time to chat with us about the P3 Mastermind:  SCHEDULE A CALL: https://www.restaurantstrategypodcast.com/schedule
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Jul 4, 2024 • 17min

8 Simple Do's and Don'ts for Leveraging Third Party Platforms

#356 - 8 Simple Do's and Don'ts for Leveraging Third Party Platforms *****  This week's episode is brought to you by: AVERO Increase your profitability using the industry's best kept secret weapon.  VISIT: https://averoinc.com/     ***** Do these 8 things and you'll be miles ahead of your competitors when it comes to leveraging all of those third party platforms!     ***** Want a FREE copy of my book? Just pay $3.92 in shipping using the link below! VISIT: hhttps://restaurantstrategyagency.com/free-book?mcp_token=eyJwaWQiOjEwMDQ4Mzk1MjAyOTQwMywic2lkIjoxODY0MTU4ODUxLCJheCI6Ijk3NTU1ZmEzNTJjNzU3Y2FkYThkMzZlYWNhM2UxNTFmIiwidHMiOjE3MjAwMDQ4MzEsImV4cCI6MTcyMjQyNDAzMX0.mQt6EbGEe-yIHWDuh4S-FhOyHVtl2QGu9qKWjMUzng0
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Jul 1, 2024 • 1h 3min

James Beard Award-Winner, Chef Katie Button of Cúrate (Asheville, NC)

#355 - James Beard Award-Winner, Chef Katie Button of Cúrate (Asheville, NC) *****  This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support.  VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS Get inside the minds of 1,500 restaurant employees to find out what motivates them, what makes them quit, and learn the simple practices that can help you limit your churn. Download the free 2024 report by clicking the link below.  DOWNLOAD HERE: https://www.7shifts.com/restaurant-employee-engagement-report?utm_source=chip-close&utm_medium=partner&utm_campaign=ac-data-study-2024 ***** Chef Katie Button has an incredible story... and a winding path that brought her from the world of science and academia to some of the most important kitchens in the world. She was a 5-time James Beard nominee and finally a winner just a couple years back. On today's episode we discuss her trajectory as well as some of the unique avenues she's now pursuing with her business.   IMPORTANT LINKS:  CÚRATE - https://curatetapasbar.com/ CHEF KATIE BUTTON - https://katiebutton.com/ ***** Do you have a busy restaurant concept that's ready to grow? Before you scale, you need to lock in profitability. If you're ready for 20%+ in profits every single month, set up a time to chat with us about the P3 Mastermind:  SCHEDULE A CALL: https://www.restaurantstrategypodcast.com/schedule
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Jun 27, 2024 • 28min

8 Simple Email Marketing Do's and Don'ts

#354 - 8 Simple Email Marketing Do's and Don'ts *****  This week's episode is brought to you by: MARQII  Marqii is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and put more butts in the seats with Marqii.  VISIT: https://marqii.com/ ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy   ***** Do these 8 things and you'll be miles ahread of your competitors when it comes to email marketing...    ***** Want a FREE copy of my book? Click the link below and DM me the word 'BOOK' VISIT: https://www.instagram.com/restaurantstrategy/
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Jun 24, 2024 • 58min

Henry Kaminski Jr., Chief Marketing Officer for Fabio Viviani Hospitality

#353 - Henry Kaminski Jr., Chief Marketing Officer for Fabio Viviani Hospitality ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/ ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month.  VISIT: https://popmenu.com/restaurantstrategy ***** Henry Kaminski Jr runs his own boutique marketing and branding agency, Unique Designz, and has leveraged his success there to now help run the marketing team at Fabio Viviani Hospitality. Over the course of this conversation we get to learn more about his trajectory... but mostly we take a deep dive into the way Henry thinks about launching and growing a successful restaurant brand. Do not miss this one.  IMPORTANT LINKS: Henry's IG: https://www.instagram.com/henrykaminskijr/?hl=en Unique Designz: https://uniquedesignz.net/ Fabio Viviani Hospitality: https://www.fabioviviani.com/fabio-viviani-restaurants.php Mastering Socratic Thinking: https://amzn.to/4caGdGV Who Not How: https://amzn.to/4coJNNw Never Split the Difference: https://amzn.to/3zfG6vc ***** Grab your tickets now for the P3 Profitability Summit! This 3-day event is being hosted in St. Louis, MO July 14-16, 2024... Early Bird tickets now available; attendance is being capped at 100.  Grab your tickets: https://www.chipklose.com/events/ticket-p3-profitability-summit  
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Jun 20, 2024 • 20min

8 Simple Website Do's and Don'ts

#352 - 8 Simple Website Do's and Don'ts *****  This week's episode is brought to you by: MARQII  Marqii is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and put more butts in the seats with Marqii.  VISIT: https://marqii.com/ ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy   ***** Who's visiting your website? Where did they come from?  What do they know about you?  What do they need to know about you... ...in order to take the action you need them to take?   IMPORTANT LINKS:  Mighty Quinn's BBQ - https://www.mightyquinnsbbq.com/Gramercy Tavern - https://www.gramercytavern.com/   ***** GET YOUR COPY of The Restaurant Marketing Mindset: https://www.therestaurantmarketingmindset.com/
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Jun 17, 2024 • 1h 6min

Building a Better Restaurant with the Owners of Nashville Hotspot, Noko (ENCORE)

#351 - Building a Better Restaurant with the Owners of Nashville Hotspot, Noko (ENCORE) ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/ ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month.  VISIT: https://popmenu.com/restaurantstrategy ***** This is a replay of Episode #289, where I chatted with Jon Murray and Wilson Brannock, partners at East Nashville hotspot, Noko. Having come up through the ranks they vowed that when they finally had the chance to open their own place they would do things differently... and that's exactly what they're doing.  Tune in to learn about: How they allocate merchandise revenue Why they give every employee an annual "travel fund"  Their goal of providing 100% free health insurance in the next five years Why they think "skyrocketing food costs" are total BS  These are two very smart, passionate guys who you can't help but root for. Oh, and guess what... we definitely don't see eye to eye on everything. It was fun doing a bit of sparring with them!  IMPORTANT LINKS: Website: https://www.nokonashville.com/about Noko on FB: https://www.facebook.com/profile.php?id=100086515181359 Noko on IG: https://www.instagram.com/nokonashville/   ***** Grab your tickets now for the P3 Profitability Summit! This 3-day event is being hosted in St. Louis, MO July 14-16, 2024... Early Bird tickets now available; attendance is being capped at 100.  Grab your tickets: https://www.chipklose.com/events/ticket-p3-profitability-summit  
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Jun 13, 2024 • 22min

The 5 Best Ways to Control COGS (ENCORE)

#350 - The 5 Best Ways to Control COGS (ENCORE)   ***** REGISTER NOW for the P3 PROFITABILITY SUMMIT (July 14-16, 2024 in St. Louis, MO): https://www.chipklose.com/events/ticket-p3-profitability-summit ***** Of course, we're talking about the theoretical side of managing food cost, but this is where we should always begin. And if your COGS percentage is out of whack, there's a good chance your portioning and pricing is to blame. But the good news is that COGS problems are the best problems. Why? Because there are so many levers we can pull to fix the problem.  We can... 1) Renogiate with our vendors 2) Find a new SKU 3) Find a new vendor 4) Play with portion sizes 5) Increase the price Hopefully this episode helps pull it all into perspective!    ***** Join me at the P3 PROFITABILITY SUMMIT in St. Louis, MO (July 14-16, 2024). Attendance is being capped at 100 people. Use the link below to get your tickets!  REGISTER NOW: https://www.chipklose.com/events/ticket-p3-profitability-summit
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Jun 10, 2024 • 1h 23min

5 Simple Tips for Increasing Profits from 5 Industry Experts

#349 - 5 Simple Tips for Increasing Profits from 5 Industry Experts *****  This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support.  VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy/ ***** The P3 Profitability Summit is happening July 14-16 in St. Louis, MO. This is a 3-day event that's being capped at just 100 attendees. If you've got a busy restaurant but struggle to generate a consistent number to the bottom line, then you need to get yourself to to St. Louis!  On today's episode I'm not going to try to convince you... instead I want you to hear from some of the experts I've lined up to take the stage with me. These are CEOs, founders, and operators with decades of experience running successful restaurants.  You have questions... and we're going to answer those questions over the course of the three days. Best of all, we're going to send you back home with dozens of frameworks and playbooks to help improve the bottom line of your restaurant. This event is tactical and highly actionable.    IMPORTANT LINKS:  GET YOUR TICKETS - https://www.chipklose.com/events/ticket-p3-profitability-summit  
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Jun 6, 2024 • 30min

Hospitality is Now About CONVENIENCE and EXPERIENCE

#348 - Hospitality is Now About CONVENIENCE and EXPERIENCE *****  This week's episode is brought to you by: MARQII  Marqii is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and put more butts in the seats with Marqii.  VISIT: https://marqii.com/ ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy   ***** I think the middle is going to get squeezed over the next 5 years. You have to pick a side.   ***** Join us in St. Louis, July 14-16, for the P3 PROFITABILITY SUMMIT: https://www.chipklose.com/events/ticket-p3-profitability-summit

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