#347 - Big Time Profits with P3 Mastermind Member, Micah Goldfarb *****  This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support.  VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy/ ***** Micah Goldfarb is the owner of Greespot Salad Company and a member of the P3 Mastermind. Over the course of the last 6 months I've had the pleasure of watching him put so many of our systems and frameworks into place to turn his restaurant around. Well, one of them. His journey has been bittersweet... because he learned through his being in the program that there was no way to save his other underperforming store.  You do not want to miss this conversation.  IMPORTANT LINKS:  WEBSITE - https://www.greenspotsalad.com/ ***** Currently the P3 Mastermind has oaver 150 members enrolled, spread across 4 different groups. Our members are seeing huge transformations, often in the first 90 days. The system works, and yes it can work for you.  Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule 

#346 - The Connection Between Marketing and Creating Culture *****     Join us in St. Louis, July 14-16, for the P3 PROFITABILITY SUMMIT: https://www.chipklose.com/events/ticket-p3-profitability-summit ***** Most of the time it feels like our job is to get people to do what we want them to do... that applies to our employees, partners, and guests. It has a lot to do with creating culture. And culture has everything to do with behavior. Let me walk you through it on today's episode.       

#345 - Launching, Growing, and Franchising DIRTY DOUGH with Bennett Maxwell ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/ ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month.  VISIT: https://popmenu.com/restaurantstrategy ***** Bennett Maxwell has taken a fledgling company - DIRTY DOUGH - and helped bring it to the masses. Not easy in most circumstances, but consider how he's gone up against some other huge cookie brands to land on top. Now they're part of the Craveworthy Brands portfolio of companies and the sky's the limit. He's going to share the story of his journey... and I think you'll get a lot out of it!    IMPORTANT LINKS:  DIRTY DOUGH: https://dirtydoughcookies.com/ BENNETT'S WEBSITE: https://www.bennettmaxwell.com/ ***** Grab your tickets now for the P3 Profitability Summit! This 3-day event is being hosted in St. Louis, MO July 14-16, 2024... Early Bird tickets now available; attendance is being capped at 100.  Grab your tickets: https://www.chipklose.com/events/ticket-p3-profitability-summit  

#344 - The What, Why, and How of PROFIT *****  This week's episode is brought to you by: MARQII  Marqii is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and put more butts in the seats with Marqii.  VISIT: https://marqii.com/ ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy   ***** Profit is not just the surplus after our expenses. It's directly tied to the value we create for our guests.  And it's literally the only thing that matters in your business.    ***** Join us in St. Louis, July 14-16, for the P3 PROFITABILITY SUMMIT: https://www.chipklose.com/events/ticket-p3-profitability-summit

#343 - The Art of Making the Sale with Neil Rogers ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/ ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month.  VISIT: https://popmenu.com/restaurantstrategy ***** Neil Rogers is a bartender turned marketing executive who credits much of his success to the skills he learned behind the bar. But here's the thing: I don't think a lot of our servers and bartenders really know these things. There's a thing or two we can teach them... and a thing or two Neil can teach us.  I learned a ton throughout this conversation and I think there are several takeaways. Enjoy!    IMPORTANT LINKS:  GET NEIL'S BOOK: https://amzn.to/3K5JeMw ***** Grab your tickets now for the P3 Profitability Summit! This 3-day event is being hosted in St. Louis, MO July 14-16, 2024... Early Bird tickets now available; attendance is being capped at 100.  Grab your tickets: https://www.chipklose.com/events/ticket-p3-profitability-summit  

#342 - The 10 Things I Know About Running Insanely Profitable Restaurants   ***** REGISTER NOW for the P3 PROFITABILITY SUMMIT (July 14-16, 2024 in St. Louis, MO): https://www.chipklose.com/events/ticket-p3-profitability-summit ***** After 25 years in the industry, helping hundreds of restaurant owners generate consistent, predictable 20% profits month after month... these are the 10 things I KNOW about running an insanely profitable restaurant. Listed below, with tactical advice on the podcast to help you take action on each and every one of these by the end of the week: 20% profits are absolutely possible. There are 3 moving targets in our business… which is what makes our job so hard. It’s crucial to keep prime cost below 60%. Every restaurant needs multiple revenue streams (3-4 minimum). Catering and PDR is absolutely key to success in this post-covid world. Top-heavy payroll will absolutely kill you. Understand the difference between macro and micro. Managers manage the profitability of the restaurant… they need clear goals and oversight. Education is key… you must constantly level up. Your network is key… you must surround yourself with ambitious people… people who believe what you believe.   ***** Join me at the P3 PROFITABILITY SUMMIT in St. Louis, MO (July 14-16, 2024). Attendance is being capped at 100 people. Use the link below to get your tickets!  REGISTER NOW: https://www.chipklose.com/events/ticket-p3-profitability-summit

#341 - INTERVIEW with Cook, Critic, and Author, Corey Mintz *****  This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support.  VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy/ ***** Corey Mintz has embedded himself so deeply into our industry that it makes reading his writing such a joy. It's sepcifically because he writes as an outsider... unlike so many pundits and critics, he gets us. He gets what we do. He gets how difficult it is to do what we do... and to do it well. Below I'm linking to a couple of his articles you should definitely read, but start with this interview. I hope you enjoy his perspective as much as I do.  IMPORTANT LINKS:  WEBSITE - https://coreymintz.ca/ "Dining out is about to look a lot different" - https://www.businessinsider.com/restaurants-america-eating-out-crisis-your-fault-labor-shortage-tipping-2024-2?curator=MediaREDEF Opinion Piece on CNN about DoorDash - https://www.cnn.com/2023/11/08/opinions/doordash-tipping-warning-consequences-mintz/index.html ***** Currently the P3 Mastermind has nearly 200 members enrolled, spread across 4 different groups. Our members are seeing huge transformations, often in the first 90 days. The system works, and yes it can work for you.  Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule 

#340 - Tech Stack "Must Haves" for Your Restaurant *****  I get asked all the time... "What are your tech stack must haves?" Today, I'm spilling the beans:    SpotOn - Email me directly and I'll connect you with the team over there - chip@chipklose.com MarginEdge - https://www.marginedge.com/lp/chip 7shifts - https://www.7shifts.com/restaurantstrategy/ Sevenrooms - https://sevenrooms.com/ Chowly - https://chowly.com/ Mailchimp - https://mailchimp.com/ Kickfin - https://www.kickfin.com/demo/ Marqii - https://marqii.com/ Popmenu - https://get.popmenu.com/lp/restaurant-strategy Squarespace - https://www.squarespace.com/   ***** Are you ready to generate consistent, predictable, 20% returns? Click the link to schedule a FREE 30-minute strategy session to learn about my P3 Mastermind:  https://www.restaurantstrategypodcast.com/schedule 

#339 - Restaurateur and Activist, Yannick Benjamin (ENCORE) *****  This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support.  VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy/ ***** Yannick Benjamin is the owner of Contento restaurant in NYC as well as Beaupierre Wine Shop. He is an accomplished industry veteran... and guess what? He does it in a wheelchair, after having been paralyzed from the waist down in a car accident over a decade ago. Because of that, he is a leading activist for the disabled community here in NYC. He even started his own non-profit to help those who need support to rebuild their lives after a spinal cord injury. His story is amazing. I hope you get a lot from this conversation.  IMPORTANT LINKS:  CONTENTO - https://www.contentonyc.com/ BEAUPIERRE - https://www.beaupierrewine.com/ WHEELING FORWARD - https://wheelingforward.org/ ***** Currently the P3 Mastermind has nearly 200 members enrolled, spread across 4 different groups. Our members are seeing huge transformations, often in the first 90 days. The system works, and yes it can work for you.  Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule 

#338 - The Difference Between Leadership and Management *****  This week's episode is brought to you by: MARQII  Marqii is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and put more butts in the seats with Marqii.  VISIT: https://marqii.com/ ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy   ***** Leadership is the WHAT and the WHY.  Management is the HOW.  Proceed accrodingly...    ***** Are you ready to generate consistent, predictable, 20% returns? Click the link to schedule a FREE 30-minute strategy session to learn about my P3 Mastermind:  https://www.restaurantstrategypodcast.com/schedule