RESTAURANT STRATEGY

#378 - The Do's and Don'ts of Working with a Marketing Agency *****  This week's episode is brought to you by: MARQII  Marqii is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and put more butts in the seats with Marqii.  VISIT: https://marqii.com/ ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. Which means... they know people. And our people are what make our business run. So they went out and interviewed over 1,500 people to find out exactly what it is they want. Download the report for FREE.  VISIT: https://www.7shifts.com/ccreport   ***** As owners we need to focus on the high value, high impact tasks that ONLY we can do... everything else gets delegated or outsourced. And often that means we bring in agency experts to help us in certain areas of our business. And agencies often drive me nuts.  Why?  Because they love to tell you the 22 things their 22-year old intern did for you this month. But I don't care what they DID for me... I care what they MADE HAPPEN.  Agencies should be laser-focused on results. And so should you. Today's episode is a guidebook for working well with your agency partners.  I'm also officially announcing the launch of the Restaurant Strategy Agency!  If you want to learn more about the customer acquisition services we offer, then simply send me an email to start a conversation: chip@chipklose.com  ***** Want a FREE copy of my book?  CLICK: https://www.instagram.com/restaurantstrategy/ And DM me the word 'BOOK' so we can send you the link.    ***** Ready to increase the profitability of your restaurant? Set up a call to learn more about my coaching program, The P3 Mastermind.  CLICK: https://www.restaurantstrategypodcast.com/schedule  

#377 - The Key Differences Between Leadership and Management ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/ ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month.  VISIT: https://popmenu.com/restaurantstrategy ***** The key ways that LEADERS differ from MANAGERS. Understand these, implement these, and be freed by these. The key to running a profitable restaurant hinges on your ability to internalize the points I make on today's episode.    1. Vision vs. Execution 2. Inspiration vs. Organization 3. Risk-Taking vs. Risk Management 4. Change vs. Stability 5. People vs. Tasks 6. Influence vs. Authority 7. Big-Picture vs. Detail-Oriented 8. Change Agents vs. Implementers   ***** Are you ready for a profitable restaurant? One that makes you money without the 80-hour workweeks? Let's talk about whether you'd be a good fit for the P3 Mastermind.  Schedule a FREE Strategy Session: https://www.restaurantstrategypodcast.com/schedule   

#376 - Three Takeaways from My Trip to Spain *****  This week's episode is brought to you by: MARQII  Marqii is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and put more butts in the seats with Marqii.  VISIT: https://marqii.com/ ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. Which means... they know people. And our people are what make our business run. So they went out and interviewed over 1,500 people to find out exactly what it is they want. Download the report for FREE.  VISIT: https://www.7shifts.com/ccreport   ***** About 6 years ago I remember walking into the kitchen and declaring to my wife, "Starting next year, I want to travel. As a family... you, me, and the kid. I don't care where we go, because I haven't really been anywhere... so we'll just pick a place and book the tickets."  At that point -- age 38 -- I'd only been out of the country once. In high school I spent nearly three weeks in Italy, and it changed me. It was something I felt was missing in my life and I wanted to find a way to make it happen.  More than that, I wanted it to be a big part of my son's life.  And so that very next year we booked our first trip abroad as a family. And we've done a big trip every single year since. And this summer, we went to Spain. And on this week's episode I'm sharing my three big takeaways from that adventure.    ***** Want a FREE copy of my book?  CLICK: https://www.instagram.com/restaurantstrategy/ And DM me the word 'BOOK' so we can send you the link. 

#375 - The Secret to Employee Retention with Justin Roberts, Co-Founder of Kickfin ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/ ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month.  VISIT: https://popmenu.com/restaurantstrategy ***** It's very simple... if you're still paying out your service staff in cash at the end of the night, this episode will show you a better, safer, more efficient way to do it. Don't open yourself up to the liability and STOP sending your managers out to make bank runs. Today's episode is all about Kickfin and the things their team has learned over the last several years helping restaurants.  VISIT: https://kickfin.com/demo/   ***** Are you ready for a profitable restaurant? One that makes you money without the 80-hour workweeks? Let's talk about whether you'd be a good fit for the P3 Mastermind.  Schedule a FREE Strategy Session: https://www.restaurantstrategypodcast.com/schedule   

#374 - The Keys to Successfully Marketing Your Restaurant *****  This week's episode is brought to you by: AVERO Increase your profitability using the industry's best kept secret weapon.  VISIT: https://averoinc.com/   *****  This week's episode is brought to you by: CHOWLY Chowly Off Premise Platform helps restaurants create, capture, and convert demand to help drive more profits into the bottom line. Empower your restaurant with Digital Marketing, Chowly Online Ordering, Smart Pricing, and Third-Party Marketplace POS Integrations. VISIT: https://chowly.com/chip/   ***** You've been lied to... marketing is simple. And I've developed 2 frameworks to help you be more efficient and effective in marketing your restaurant. This one episode will change the way you think about reaching new customers and retaining old ones. It will shift your mindset when it comes to word-of-mouth... and you will see how it truly is all connected.    ***** Want a FREE copy of my book? Just pay $3.92 in shipping using the link below! VISIT: https://restaurantstrategyagency.com/free-book-page Read to learn more about thre P3 Mastermind? VISIT: https://www.restaurantstrategypodcast.com/schedule

#373 - FIXING RESTAURANTS (PART 10) - Profitability *****  This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support.  VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS Get inside the minds of 1,500 restaurant employees to find out what motivates them, what makes them quit, and learn the simple practices that can help you limit your churn. Download the free 2024 report by clicking the link below.  DOWNLOAD HERE: https://www.7shifts.com/restaurant-employee-engagement-report?utm_source=chip-close&utm_medium=partner&utm_campaign=ac-data-study-2024 ***** FIXING RESTAURANTS - PART TEN What you do is too difficult to not make money doing it. If you have a busy restaurant, but struggle to generate a consistent, predictable 20% profit every month... then set up a call to chat with me or someone from my team.  SCHEDULE A CALL: https://www.restaurantstrategypodcast.com/schedule   Want to get my book for FREE?  CLICK HERE: https://restaurantstrategyagency.com/free-book-page  

#372 - FIXING RESTAURANTS (PART 9) - Quit Complaining *****  This week's episode is brought to you by: AVERO Increase your profitability using the industry's best kept secret weapon.  VISIT: https://averoinc.com/   *****  This week's episode is brought to you by: CHOWLY Chowly Off Premise Platform helps restaurants create, capture, and convert demand to help drive more profits into the bottom line. Empower your restaurant with Digital Marketing, Chowly Online Ordering, Smart Pricing, and Third-Party Marketplace POS Integrations. VISIT: https://chowly.com/chip/   ***** FIXING RESTAURANTS - PART NINE Two words... quit compaining!    ***** Want a FREE copy of my book? Just pay $3.92 in shipping using the link below! VISIT: https://restaurantstrategyagency.com/free-book-page Read to learn more about thre P3 Mastermind? VISIT: https://www.restaurantstrategypodcast.com/schedule

#371 - FIXING RESTAURANTS (PART 8) - Employee Churn *****  This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support.  VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS Get inside the minds of 1,500 restaurant employees to find out what motivates them, what makes them quit, and learn the simple practices that can help you limit your churn. Download the free 2024 report by clicking the link below.  DOWNLOAD HERE: https://www.7shifts.com/restaurant-employee-engagement-report?utm_source=chip-close&utm_medium=partner&utm_campaign=ac-data-study-2024 ***** FIXING RESTAURANTS - PART EIGHT Don't forget that when employees churn, it's mostly preventable... and it's almost always your fault.   ***** Ready to learn more about the P3 Mastermind? SCHEDULE A CALL: https://www.restaurantstrategypodcast.com/schedule Want to get my book for FREE?  CLICK HERE: https://restaurantstrategyagency.com/free-book-page  

#370 - FIXING RESTAURANTS (PART 7) - Innovation *****  This week's episode is brought to you by: MARQII  Marqii is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and put more butts in the seats with Marqii.  VISIT: https://marqii.com/ ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. Which means... they know people. And our people are what make our business run. So they went out and interviewed over 1,500 people to find out exactly what it is they want. Download the report for FREE.  VISIT: https://www.7shifts.com/ccreport   ***** FIXING RESTAURANTS (PART 7)  If we struggle to evolve as an industry, then we definitely fail to innovate. This is how we get better at it.    ***** Ready for 20% profits month after month?  SCHEDULE A CALL: https://www.restaurantstrategypodcast.com/schedule

#369 - FIXING RESTAURANTS (PART 6) - Evolution ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/ ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month.  VISIT: https://popmenu.com/restaurantstrategy ***** FIXING RESTAURANTS - PART SIX We need to evolve... both at the unit level and throughout the industry. This is how we begin to do it!    ***** Are you ready for a profitable restaurant? One that makes you money without the 80-hour workweeks? Let's talk about whether you'd be a good fit for the P3 Mastermind.  Schedule a FREE Strategy Session: https://www.restaurantstrategypodcast.com/schedule