RESTAURANT STRATEGY How to Get More 5-Star Reviews on Google and Yelp (ENCORE)
Sep 18, 2025
Dive into the world of online reputation management and discover why customer reviews are crucial for visibility. Learn how search engines like Google prioritize ratings and how to ethically gather five-star feedback. Set specific rating targets on key platforms, and master the art of responding to every review, whether positive or negative. Plus, find out about tools that can streamline your reputation management efforts. It's a must-listen for anyone looking to boost their online presence!
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Reviews Are Central To Reputation
- Online reviews are now a core part of reputation management and marketing for restaurants.
- Reviews on Google, Yelp, and TripAdvisor shape how diners discover and judge restaurants.
Client Cut Food Cost By 10 Points
- Chip Klose recounts a P3 client whose food costs fell from 38% to 28% within a month of using MarginEdge.
- That 10-point drop translated into a substantial boost to the bottom line.
Criticism Became Democratized
- User-generated reviews replaced a few gatekeeper critics with millions of opinions.
- That democratization gives potential diners a mosaic of perspectives instead of a single curated voice.