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SaaS Open Mic by ChartMogul

Latest episodes

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Jan 27, 2023 • 34min

Pricing & Jobs to be Done with Matt Lerner of Startup Core Strengths

On this episode of SaaS Open Mic:Two common pricing mistakes founders makeHow to apply the Jobs to Be Done framework to pricing strategyPricing experiments to test for price sensitivity90% of growth comes from 10% of the activitiesMatt has worked with dozens of startups and scaleups in his time at 500 Startups and Startup Core Strengths. A challenge that every company must face at some point is optimizing pricing or setting a price for a new product or feature. Matt shares his perspective on establishing and optimizing pricing using the Jobs to Be Done framework.  
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Dec 16, 2022 • 24min

5 SaaS Metrics That Matter to Investors With Jess Bartos Of Salesforce Ventures

On this episode of SaaS Open Mic with Jess Bartos of Salesforce Ventures: Growth needs to endure at high ratesNet Dollar Retention means you’re delivering on your promiseTurn your gross margin into growthRule of 40 is the balance between growth and profitabilityBurn multiples measure growth efficiencyUse your SaaS metrics to tell a great story to your investors
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Sep 6, 2022 • 29min

Revenue-Based Financing with Miguel Fernández of Capchase

On this episode of the SaaS Open Mic:How Capchase got startedThe different options for raising capitalDrivers and tendencies in funding and fundraisingRevenue-based financingThe metrics that distinguish the fastest-growing companies
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Jul 15, 2022 • 23min

B2B SaaS Revenue Attribution with Lars Grønnegaard of Dreamdata

On this episode of SaaS Open MicThe challenges of revenue attribution for B2B SaaS businesses The do’s and don’ts of revenue attributionGoogle Analytics for complex sales cycles  Why you can’t measure everything but you should measure what you can
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Jun 9, 2022 • 22min

Hiring Global Talent With Liina Laas of Deel

On this episode of SaaS Open Mic:What is the hotbed for technical talent right now?Creating a plan for hiring and onboarding new employeesThe minimum requirements to run a global teamGoing above and beyond for your employees
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May 4, 2022 • 24min

When SaaS Companies Acquire Communities with James Mayes of Mind the Product

In this episode of SaaS Open Mic:The story of Mind the Product, the world’s largest community of product managersHow it sold to PendoWhat software companies should consider before acquiring a community De-Risking acquisitionsWhat community leaders should contemplate when considering an exitBuilding audiences versus building communitiesThe next steps for the acquirer and acquired after the sale
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Apr 8, 2022 • 27min

Rapidly Scaling a Team With Gilles Bertaux of Livestorm

In this episode of the SaaS Open Mic we discuss:Rapid growth during a pandemicHow to tailor priorities and keep focus during a growth phaseEstablishing clear guidelines and expectations in remote workMeasuring success through outputs (and not inputs)Hiring with a standardized process in mindFocus on company valuesAutomating onboardingNorth Star metric for team alignment
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Mar 17, 2022 • 25min

Running Pricing Experiments with Marc Boscher of Unito

In this episode of the SaaS Open Mic we discuss:How initial pricing models can be challenging and ultimately need to changeReaching price to value alignmentMaking the final decision to switch to a different pricing modelThe three dimensions of pricing experimentation and when to apply A/B testingThe metrics that SaaS businesses need to keep an eye on during pricing experiments
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Nov 25, 2021 • 29min

Pricing Migration with Tyler Daley from ChartMogul

We touch on many topics related to pricing migration:The decision drivers that led ChartMogul to decide on a pricing migrationHow to prepare for a pricing migrationWhere things could go wrongMaintaining flexibility and making space for conversationDon't forget to subscribe to never miss an episode!  
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Nov 11, 2021 • 26min

Building Repeatable Sales Processes with Ross Rich from Accord

In this episode of SaaS Open Mic, Ross and I discuss creating repeatable revenue processes and: Customer journey mappingImproving the funnelPositioning and sales/marketing alignmentHow to know when to iterate on your processesPersonas and PMFRevenue generation responsibilities beyond the sales organizationRelationship building

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