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Traction

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13 snips
May 17, 2022 • 54min

Partnership Lessons from Scaling Stripe & Notion from Zero to billions with Cristina Cordova

On this episode of the Traction podcast, host Lloyed Lobo of Boast.AI welcomes Cristina Cordova, Partner at First Round Capital.   Partnerships are one of the most effective forms of marketing, but one of the most difficult to predict and scale.    In this session, Cristina pulls from across her decade-long career running partnerships at Stripe and Notion to share the inside scoop on deals that had an unexpected outsized impact — as well as the ones that went sideways.   Specifically, Cristina discusses:   2:09 - What are partnerships, why do they matter, and the different types of partnerships? 14:14 - How partnerships are different from referral programs 17:10 - When is the right time to do partnerships? 23:44 - Tips and tactics for reaching out to partners early on 34:01 - Where to find partners 36:46 - Top 3 things to stop doing with partnership outreach 47:14 - How to determine when to hire the first partnership person 56:29 - How to get partners to keep driving your agenda 1:06:00 - Books and podcasts Cristina highly recommends   Learn more at https://tractionconf.io Connect with Cristina Cordova: https://www.linkedin.com/in/cristinajcordova/ Learn more about First Round Capital at https://firstround.com/   This episode is brought to you by:   Each year the U.S. and Canadian governments provide more than $20 billion in R&D tax credits and innovation incentives to fund businesses. But the application process is cumbersome, prone to costly audits, and receiving the money can take as long as 16 months. Boast automates this process, enabling companies to get more money faster without the paperwork and audit risk. We don’t get paid until you do! Find out if you qualify today at https://Boast.AI   Launch Academy is one of the top global tech hubs for international entrepreneurs and a designated organization for Canada's Startup Visa. Since 2012, Launch has worked with more than 6,000 entrepreneurs from over 100 countries, of which 300 have grown their startups to seed and Series A stage and raised over $2 billion in funding. To learn more about Launch's programs or the Canadian Startup Visa, visit https://LaunchAcademy.ca    Content Allies helps B2B companies build revenue-generating podcasts. We recommend them to any B2B company that is looking to launch or streamline its podcast production. Learn more at https://contentallies.com  
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May 11, 2022 • 29min

Trello’s Journey From Idea to 20M Users and $425M Exit with Michael Pryor, Trello

On this episode of the Traction podcast, host Lloyed Lobo of Boast.AI features a fireside chat between Michael Pryor, Cofounder at Trello and Frederic Lardinois from TechCrunch at Traction Conf.    When Atlassian acquired Trello for $425 Million in 2017, the product had nearly 20 million users, all through word-of-mouth.    In this session, Michael shares his journey building Trello from idea to exit and discusses how to build products that everyone loves.   Specifically, Michael covers:   1:32 - Coming up with the idea and the launch process 10:45 - Prioritizing what to build: why you shouldn’t listen to feature requests 17:16 - How Trello started monetizing 19:30 - How to get most people to love you 23:58 - Adding sales reps in addition to word-of-mouth growth 25:34 - How did Trello’s acquisition by Atlassian come about   Learn more at https://tractionconf.io   Connect with Michael Pryor: https://www.linkedin.com/in/michaelhpryor/   Learn more about Trello at https://www.atlassian.com/   This episode is brought to you by:   Each year the U.S. and Canadian governments provide more than $20 billion in R&D tax credits and innovation incentives to fund businesses. But the application process is cumbersome, prone to costly audits, and receiving the money can take as long as 16 months. Boast automates this process, enabling companies to get more money faster without the paperwork and audit risk. We don’t get paid until you do! Find out if you qualify today at https://Boast.AI.   Launch Academy is one of the top global tech hubs for international entrepreneurs and a designated organization for Canada's Startup Visa. Since 2012, Launch has worked with more than 6,000 entrepreneurs from over 100 countries, of which 300 have grown their startups to seed and Series A stage and raised over $2 billion in funding. To learn more about Launch's programs or the Canadian Startup Visa, visit https://LaunchAcademy.ca     Content Allies helps B2B companies build revenue-generating podcasts. We recommend them to any B2B company that is looking to launch or streamline its podcast production. Learn more at  https://ContentAllies.com  
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May 5, 2022 • 51min

The Rise of Usage-Based Pricing with Patrick Malatack and Kyle Poyar

On this episode of the Traction podcast, host Lloyed Lobo of Boast.AI welcomes Patrick Malatack, Partner at Matrix Partners and Kyle Poyar, Partner at OpenView. Is the end of subscription pricing near? Research from OpenView states that companies with usage-based pricing grow 38% faster... Of the IPOs over the last three years, seven out of nine that had the best net dollar retention all have a usage-based model. Welcome to a new era of software buying, where customers pay for the value they receive from the products. Leveraging a successful career as VP of Product with the disruptive tech giant Twilio, Patrick shares inside knowledge for how startups can create long-term customer loyalty and profitability with usage-based pricing models. Specifically, Patrick and Kyle will dive into: 3:02 - The most attractive thing about usage based pricing 11:30 - Which businesses aren't right for usage based pricing 15:49 - How to advise companies on picking the right metric for usage based pricing 21:26 - Handling strategic operational and financial challenge 33:53 - Accommodating customer spending patterns 38:16 - How Patrick evaluates usage based companies as an investor 41:13 -  When to flip the switch from usage based to subscription based 46:48 - Usage based metering and investments 50:37 - Managing conversations with investors who only care about MRR 57:15 - How to measure KPIs specifically for a usage based model Learn more at https://tractionconf.io Connect with Patrick Malatack: https://www.linkedin.com/in/patrickmalatack/ Learn more about Matrix Partners at https://matrixpartners.com/ Connect with Kyle Poyar: https://www.linkedin.com/in/kyle-poyar/ Kyle Poyar's (new) Substack, where he'll go deeper on topics like SaaS pricing - https://kylepoyar.substack.com Learn more about OpenView at https://openviewpartners.com/   This episode is brought to you by: Each year the U.S. and Canadian governments provide more than $20 billion in R&D tax credits and innovation incentives to fund businesses. But the application process is cumbersome, prone to costly audits, and receiving the money can take as long as 16 months. Boast automates this process, enabling companies to get more money faster without the paperwork and audit risk. We don’t get paid until you do! Find out if you qualify today at https://Boast.AI.   Launch Academy is one of the top global tech hubs for international entrepreneurs and a designated organization for Canada's Startup Visa. Since 2012, Launch has worked with more than 6,000 entrepreneurs from over 100 countries, of which 300 have grown their startups to seed and Series A stage and raised over $2 billion in funding. To learn more about Launch's programs or the Canadian Startup Visa, visit https://LaunchAcademy.ca    Content Allies helps B2B companies build revenue-generating podcasts. We recommend them to any B2B company that is looking to launch or streamline its podcast production. Learn more at https://contentallies.com
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May 2, 2022 • 46min

How to Reach $10M ARR on a Shoestring Budget with Matt Epstein, Rippling

On this episode of the Traction podcast, host Lloyed Lobo of Boast.AI welcomes Matt Epstein, Chief Marketing Officer at Rippling.   Not many CMOs have grown a company from $0 to billion dollar valuation in record time. Matt has done it twice.   Matt was employee #1 at Zenefits, where he created a leading HR brand and helped grow the company from $0 to $65M ARR.   Today he leads Marketing at HR unicorn Rippling, where he's taken big bets.   In this session, Matt shares his tips for driving major impact with a minor budget.   Specifically, Matt covers:   1:19 - Top three things to know when scaling 7:45 - How to find your elevator pitch 11:24 - Determining a winning email message 15:20 - How to execute on your list 20:30 - Your first (and most important) hire 24:07 - Common mistakes Matt sees companies making 27:51 - What would you do if you had unlimited resources? 28:55 - Deciding what channels to execute on with a shoestring budget 32:13 - The marketing toolbox that manages everything 34:05 - Standing out in cold emails 36:12 - How to prioritize your role 39:16 - Winning Facebook tactics 46:42 - What questions to ask when you interview peopleLearn more at https://tractionconf.io    Connect with Matt Epstein: https://www.linkedin.com/in/msepstein/   Learn more about Rippling at https://www.rippling.com/   This episode is brought to you by:   Each year the U.S. and Canadian governments provide more than $20 billion in R&D tax credits and innovation incentives to fund businesses. But the application process is cumbersome, prone to costly audits, and receiving the money can take as long as 16 months. Boast automates this process, enabling companies to get more money faster without the paperwork and audit risk. We don’t get paid until you do! Find out if you qualify today at https://Boast.AI.   Launch Academy is one of the top global tech hubs for international entrepreneurs and a designated organization for Canada's Startup Visa. Since 2012, Launch has worked with more than 6,000 entrepreneurs from over 100 countries, of which 300 have grown their startups to seed and Series A stage and raised over $2 billion in funding. To learn more about Launch's programs or the Canadian Startup Visa, visit https://LaunchAcademy.ca    Content Allies helps B2B companies build revenue-generating podcasts. We recommend them to any B2B company that is looking to launch or streamline its podcast production. Learn more at https://ContentAllies.com
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Apr 27, 2022 • 49min

The Highs and Lows of Fundraising with Founders of Expensify, LaunchDarkly, Coda, and SaaStr

On this episode of the Traction podcast, host Lloyed Lobo of Boast.AI features a panel he moderated at the recent SaaStr Annual Conference with the founders of Expensify, Coda, LaunchDarkly, and SaaStr.   Panelists: Shishir Mehrotra, Co-Founder and CEO, Coda Edith Harbaugh, Co-Founder and CEO, LaunchDarkly David Barrett, Founder and CEO, Expensify Jason Lemkin, Founder and CEO, SaaStr   You'll hear about the highs and lows of fundraising, working with a VC board, and real talk about what it really is like to be a true founder.   Specifically, they cover: 1:30 - How founders should approach valuations 5:48 - Jaw-dropping BVP Cloud 100 statistic 7:14 - When is the right time to fundraise? 12:59 - The sameness of big company culture 19:35 - How much money do you want to take during a secondary round of fundraising? 24:25 - What type of revenue do you need to get series B or C seed in the market? 36:33 - Taking advantage of founders who have their own funds 47:18 - The best way to build relationships with VCs   Learn more at https://tractionconf.io    Learn more at https://saastrannual.com    This episode is brought to you by:   Each year the U.S. and Canadian governments provide more than $20 billion in R&D tax credits and innovation incentives to fund businesses, but the application process is cumbersome, prone to costly audits, and receiving the money can take as long as 16 months. Boast automates this process, enabling companies to get more money faster without the paperwork and audit risk. We don’t get paid until you do! Find out if you qualify today at https://Boast.AI.   Launch Academy is one of the top global tech hubs for international entrepreneurs and a designated organization for Canada's Startup Visa. Since 2012, Launch has worked with more than 6,000 entrepreneurs from over 100 countries, of which 300 have grown their startups to seed and Series A stage and raised over $2 billion in funding. To learn more about Launch's programs or the Canadian Startup Visa, visit https://LaunchAcademy.ca    Content Allies helps B2B companies build revenue-generating podcasts. We recommend them to any B2B company that is looking to launch or streamline its podcast production. Learn more at https://ContentAllies.com
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21 snips
Apr 25, 2022 • 20min

How To Build & Scale a Marketplace From $0 to $Billions with Matt Mickiewicz

Matt Mickiewicz, co-founder of 99designs, Hired, SitePoint, and Flippa, shares his journey from a teenage entrepreneur to a marketplace mogul. He discusses essential strategies for building and scaling successful marketplaces, emphasizing the importance of niche targeting and user experience. Matt reveals growth hacks applicable across various platforms and reflects on Hired's unique salary disclosures. He also offers insight on when to seek venture capital and shares invaluable advice for aspiring entrepreneurs. Tune in for a masterclass in marketplace success!
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Apr 21, 2022 • 51min

5 Questions To Unleash Your Company's Hidden Power with Matt Hulett, PetMeds

On this episode of the Traction podcast, host Lloyed Lobo of Boast.AI welcomes Matt Hulett, CEO and President at PetMeds, and Author of Unlock: 5 Questions to Unleash Your Company's Hidden Power. Previously, Matt was the President of Expedia and Rosetta Stone.   Whether you're starting a new business or bringing an existing one to the next level, it can be daunting.   Instead of wasting months and large sums of money on an extensive strategic planning process, join Matt as he walks through his five-step strategy to determine how to unlock value in a company and drive growth.   In this session, Matt shares:   1:04 - How he got into company building and investing 5:37 - Why every business can't be a star 6:14 - 5 key questions: TAM, Timing, Track Record, Plan, and Momentum 11:04 - Timing, the most difficult thing to get right 14:40 - The science around growth 18:53 - Assessing your competitiveness 26:41 - Keeping up momentum as a company 35:15 - What are the key traits of a company that attracts capital? 39:15 - What are key indicators of product market fit? 42:42 - What are the essential key hires that you need in order to scale? 44:56 - What key traits does a good product manager have? 49:42 - The priorities of a CEO, day in and day out 52:55 - Keeping everyone across the company aligned with overall strategies and goals during scaling 59:25 - Matt's book recommendations   Learn more at https://tractionconf.io Get Matt’s book, Unlock: 5 Questions to Unleash Your Company's Hidden Power at: https://startupwhisperer.com    Connect with Matt Hulett: https://www.linkedin.com/in/matthulett/   This episode is brought to you by:   Each year the U.S. and Canadian governments provide more than $20 billion in R&D tax credits and innovation incentives to fund businesses. But the application process is cumbersome, prone to costly audits, and receiving the money can take as long as 16 months. Boast automates this process, enabling companies to get more money faster without the paperwork and audit risk. We don’t get paid until you do! Find out if you qualify today at https://Boast.AI.   Launch Academy is one of the top global tech hubs for international entrepreneurs and a designated organization for Canada's Startup Visa. Since 2012, Launch has worked with more than 6,000 entrepreneurs from over 100 countries, of which 300 have grown their startups to seed and Series A stage and raised over $2 billion in funding. To learn more about Launch's programs or the Canadian Startup Visa, visit https://LaunchAcademy.ca    Content Allies helps B2B companies build revenue-generating podcasts. We recommend them to any B2B company that is looking to launch or streamline its podcast production. Learn more at https://contentallies.com
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Apr 21, 2022 • 51min

How To Do PR With No Budget with Gina Gotthilf, Latitud

On this episode of the Traction podcast, host Lloyed Lobo of Boast.AI welcomes Gina Gotthilf, Co-Founder at Latitud.   PR can be a game-changer but for many startups, PR begins and ends with receiving a nod from TechCrunch. While TechCrunch is a great publication (and a mention from it is no small feat), there’s a lot more that goes into a winning PR strategy.   Gina shares how you can use PR tactics with no budget to grow your business. Previously, Gina led growth at Duolingo, where she helped grow the organization from 3 million to over 200 million users. She also led partnerships, communication strategies, a/b testing growth sprints, as well as having other responsibilities in an ever-changing startup environment.   In this session, Gina covers:   2:24 - Why she started Latitud 9:31 - What is PR? 12:06 - Why you should care about PR 13:52 - The playbook at Duolingo 20:32 - Controversial PR advice 30:04 - Choosing between doing PR in-house or using an agency 33:04 - A brief PR exercise with a template 39:47 - Adding an interesting fact to an intro pitch 40:42 - When is the right time for PR? 42:22 - PR for crowdfunding hacks 43:00 - FOMO in the context of PR 46:09 - How do journalists respond to outreach from a CEO versus an agency? 49:10 - Do you recommend having a press kit ready for journalists? 51:16 - How she got a photo with Obama   Learn more at https://tractionconf.io   Connect with Gina Gotthilf: https://www.linkedin.com/in/ginafrombrazil/ Learn more about Latitud at https://www.latitud.com/   This episode is brought to you by:   Each year the U.S. and Canadian governments provide more than $20 billion in R&D tax credits and innovation incentives to fund businesses. But the application process is cumbersome, prone to costly audits, and receiving the money can take as long as 16 months. Boast automates this process enabling companies to get more money faster without the paperwork and audit risk. We don’t get paid until you do! Find out if you qualify today at https://Boast.AI.   Launch Academy is one of the top global tech hubs for international entrepreneurs and a designated organization for Canada's Startup Visa. Since 2012, Launch has worked with more than 6,000 entrepreneurs from over 100 countries, of which 300 have grown their startups to seed and Series A stage and raised over $2 billion in funding. To learn more about Launch's programs or the Canadian Startup Visa, visit https://LaunchAcademy.ca    Content Allies helps B2B companies build revenue-generating podcasts. We recommend them to any B2B company that is looking to launch or streamline its podcast production. Learn more at https://contentallies.com
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Apr 15, 2022 • 1h 7min

4 Rules to Navigate Uncertainty & Build a Billion-Dollar Company with John Kim, Sendbird

On this episode of the Traction podcast, host Lloyed Lobo of Boast.AI welcomes John S. Kim, Co-Founder and CEO of Sendbird.   Sendbird is the world's no.1 chat API, serving over 100M monthly chat users across leading companies such as Reddit, Delivery Hero, Yahoo!, Rakuten, Paytm, Accolade, Livongo, and DHL.   John shares the four techniques that enabled his company to become a billion-dollar company at breakneck speed.   Specifically, John covers:   2:37 - Career pivots from software engineer to gamer 4:35 - What made him start the company 8:33 - Why he applied to YCombinator 11:18 - How he acquired his first customers and found market fit 15:21 - Things he learned to help sell better 21:06 - What it means to become a platform company 23:39 - Deciding when is the right time to add additional products 25:00 - The four techniques founders should apply to business and life 35:38 - How to transition from individual contributor all the way up to executive 40:03 - Helpful lessons in creating autonomy for the team 42:02 - The Human Capital Framework 44:48 - Emotional capital, cognitive empathy, and the trade-offs of agreeableness 52:11 - Empowering your teams to be more and more autonomous 59:55 - Key steps to making successful hires 1:01:54 - The order people should be hired in 1:04:28 - What he wishes he did more of and less of 1:01:18 - Navigating his biggest fear as a leader 1:11:36 - Top KPIs that leaders should measure   Learn more at https://tractionconf.io    Connect with John S. Kim: https://www.linkedin.com/in/doshkim/   Learn more about Sendbird at https://sendbird.com/   This episode is brought to you by:   Each year the U.S. and Canadian governments provide more than $20 billion in R&D tax credits and innovation incentives to fund businesses, but the application process is cumbersome, prone to costly audits, and receiving the money can take as long as 16 months. Boast automates this process, enabling companies to get more money, faster, without the paperwork and audit risk. We don’t get paid until you do! Find out if you qualify today at https://Boast.AI.   Launch Academy is one of the top global tech hubs for international entrepreneurs and a designated organization for Canada's Startup Visa. Since 2012, Launch has worked with more than 6,000 entrepreneurs from over 100 countries, of which 300 have grown their startups to seed and Series A stage and raised over $2 billion in funding. To learn more about Launch's programs or the Canadian Startup Visa visit https://LaunchAcademy.ca    Content Allies helps B2B companies build revenue-generating podcasts. We recommend them to any B2B company that is looking to launch or streamline its podcast production. Learn more at https://ContentAllies.com
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8 snips
Apr 11, 2022 • 1h

The Product-Led Growth Playbook for the Enterprise with Annie Pearl, CPO, Calendly

Annie Pearl, CPO at Calendly, discusses keys to PLG success, virality in non-viral products, transitioning to PLG, leveraging a flywheel, UX best practices, measuring customer outcomes, freemium strategies, feature prioritization, company building tips, VP vs. CPO roles, and achieving hyper growth without burnout.

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