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Leadership in Manufacturing

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Jan 31, 2023 • 31min

E57, Invest in Outcomes, Not Just Inputs, for Successful Digital Transformation and Customer Experience Initiatives

In this episode of the Mind The Innovation Leadership Podcast, Cynthia Kellam (Global Head of Digital, Customer Experience & Marketing data, Insights and Analytics, at TE connectivity), a leading expert in digital transformation, shares her insights on the importance of investing in outcomes, not just inputs, for successful digital transformation and customer experience initiatives in B2B companies. By focusing on the desired outcome and unlocking the full potential of digital transformation through the digitization of data, processes, and customer experiences, companies can improve their operations and enhance the customer experience. This must-listen episode is a valuable resource for anyone seeking to understand the power of digital transformation for B2B companies. Key takeaways: # Digital transformation involves optimizing and maximizing the use of digital technologies for internal operations and customer experiences. It encompasses the digitization of data, processes, and experiences and is achieved through small steps and progress. # Leadership requires a mindset that is comfortable with taking various types of risks, including investments that may not have a guaranteed return. # Improving self-service can lead to increased productivity and customer satisfaction. However, human interaction remains crucial in differentiating a business and its services. The emphasis should be on improving self-service, which is a common area where businesses lag. You can reach Cynthia on LinkedIn: https://www.linkedin.com/in/cynthiagagekellam/ For more content like this, subscribe to Mind The Innovation on Apple or Spotify, or wherever you like to listen. You can find Sannah on LinkedIn: https://www.linkedin.com/in/sannahvinding/ or visit this Website: https://mindtheinnovation.com Thanks for listening! Sannah
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Jan 17, 2023 • 29min

E56, Achieving Digital Transformation in the Electronics Manufacturing Industry

The electronics industry is constantly evolving, and the pace of change has only accelerated in recent years. With the advent of new technologies such as IoT, artificial intelligence, and machine learning, engineers are now required to have a more interdisciplinary skill set, which includes knowledge of software development, data analytics, and computer engineering, in addition to traditional mechanical and electrical engineering skills. But how can manufacturers and manufacturers reps serve engineers in the best way to keep up with the speed of development? You can reach Cameron on LinkedIn: https://www.linkedin.com/in/cameron-english-93b6333/ For more content like this, subscribe to Mind The Innovation on Apple or Spotify, or wherever you like to listen. You can find Sannah on LinkedIn: https://www.linkedin.com/in/sannahvinding/ or visit this Website: https://mindtheinnovation.com Thanks for listening! Sannah #sannahvinding #mindtheinnovation #innovation #leadership #strategy #innovationstrategy #futureofwork #leadershipdevelopment #futureleaders #electronics #leadershippodcast #peopleskills #changemanagement #communication #peoplecentric #podcast #electronicsindustry #innominders In this episode of the Mind The Innovation Leadership Podcast, Cameron English, President/CEO at English Technical Sales, joins the show to discuss how to grow and shape future strategies by creating an organizational culture. He will share his insights on how to foster an agile and resilient culture, the importance of investing in digital technologies, and how to empower employees to take ownership of their roles. The conversation will also delve into how to navigate disruptions and the impact of the COVID-19 pandemic on the industry. Listeners will gain valuable insights into how to build a culture that drives innovation and success in the fast-paced world of electronics manufacturing.
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Jan 3, 2023 • 34min

E55, Gaining an Edge in the Electronics Industry: From Skills to Strategies

As the electronics industry becomes increasingly competitive, it can be challenging to gain an edge. But with the right skills and strategies, you can stand out from the competition. I invited Walter Tobin to be a guest on Mind The Innovation Leadership Podcast to discuss what it takes to gain an edge in the electronics industry. Key takeaways: - To be effective, manufacturers should offer customized training that is accurate, timely, and up-to-date for each region. - Manufacturers must find a balance between meeting the rapid pace of the industry and providing accurate, consistent information to meet the demand for knowledge. - Investing in the development of in-house talent through training and professional growth opportunities is a cost-effective solution to addressing talent shortages. You can reach Walter on LinkedIn: https://www.linkedin.com/in/walter-tobin-2026202/ or email him at wtobin@era.org or call 617-901-4088 For more content like this, subscribe to Mind The Innovation on Apple or Spotify, or wherever you like to listen. You can find Sannah on LinkedIn: https://www.linkedin.com/in/sannahvinding/ or visit this Website: https://mindtheinnovation.com Thanks for listening! #sannahvinding #mindtheinnovation #innovation #leadership #strategy #innovationstrategy #futureofwork #leadershipdevelopment #futureleaders #electronics #leadershippodcast #peopleskills #changemanagement #communication #peoplecentric #podcast #electronicsindustry #innominders
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Dec 20, 2022 • 35min

E54, Why are visualization and sketching beneficial to businesses?

Are you tired of endless meetings and confusing spreadsheets? It's time to try visualization and sketching as a way to communicate and solve problems within your business. Discover the benefits and see how this simple tool can revolutionize the way you work. Visualization and sketching can be incredibly powerful tools to help you develop and communicate your ideas, no matter the size of your business. Whether you’re in the process of executing a strategy or just beginning to craft one, visualizing it can have identifiable benefits. I invited Kevin Dulle to be a guest on Mind The Innovation Leadership Podcast to discuss the benefits businesses can get from visualizing and sketching. Key Takeaways: 1. Visual translation is all about telling a story with the information you have. By using visual elements like charts, graphs, and diagrams, you can easily convey complex ideas and data in a way that is easy for others to understand. 2. Translating languages into visual form can be incredibly powerful for businesses that operate in multiple countries or regions. It allows you to communicate ideas and information in a way that is universal, regardless of language barriers. 3. Using visual translation in the workplace can have a positive impact on company culture and performance. It encourages collaboration and creativity and can help teams to work more efficiently and effectively. It can also foster a positive attitude among employees, as they are able to clearly understand and engage with the information being presented. You can reach Kevin on LinkedIn: https://www.linkedin.com/in/kevindulle/ For more content like this, subscribe to Mind The Innovation on Apple or Spotify, or wherever you like to listen. You can find Sannah on LinkedIn: https://www.linkedin.com/in/sannahvinding/ or visit this Website: https://mindtheinnovation.com Thanks for listening! #sannahvinding #mindtheinnovation #innovation #leadership #strategy #innovationstrategy #futureofwork #leadershipdevelopment #futureleaders #visualtranslation #visualnotetaking #leadershippodcast #peopleskills #changemanagement #communication #peoplecentric #podcast #visualthinking #experiencedesign #innominders
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Dec 6, 2022 • 36min

E53, Why experience-centric design and cross-cultural design really matter

In today's global economy, there is a growing need for companies to design products that appeal to consumers across cultures. When developing products for international markets, it is important to understand cultural differences between countries. For example, people in Japan may not appreciate the same things as Americans. This means that businesses must take into account the needs of their target audience before they begin development. When designing a digital product, there are certain things you need to consider before launching it into the wild. One thing that should never go overlooked is cultural sensitivity. I invited Gleb Kuznetsov to be a guest on Mind The Innovation Leadership Podcast to discuss continuous innovation and cross-cultural design challenges. Companies need to constantly innovate and adapt to changes in their market. Companies need to constantly innovate and adapt to changing customer needs. However, when designing new products, there are certain cultural differences between different countries and regions that must be considered. When creating a new product, it’s important to consider not only what customers might want, but also what they expect. That means understanding the culture and customs of the market where your product will be sold. When designing for cross-culturally diverse markets, there are some things you should keep in mind. In this podcast episode, we’ll take a look at what makes up a successful cross-cultural design strategy. Designing for different cultures requires a unique set of skills. As designers, our job is to create beautiful designs that work across all types of platforms. But when working with international clients, we need to understand their culture and adapt our designs accordingly. Key takeaways: Brands should consider experience centric design and cross cultural design when they launch their products or services internationally. Innovation isn't just about creating new products or offering new service offerings; it's about changing the ways people think and act. Make sure to complete your research and discovery phase by listening to different opinions from different departments and different types of people. Cross-cultural design Cross-cultural design is a challenge for any designer working internationally. There are many factors involved in creating a successful product launch, such as understanding the culture of the country in which you're designing, knowing the language of the consumers, and having a clear idea of what kind of product you're trying to sell. These challenges are compounded by the fact that different countries have different standards for what constitutes good design. Some cultures prefer minimalism, others like bold colors and patterns, and still others appreciate simplicity. Understanding these preferences and incorporating them into your designs can help ensure that your products appeal to local tastes and customs. Color plays an important role in conveying cultural meanings when creating digital experiences. Colors play a huge role in conveying cultural messages when designing digital experiences. There are many different cultures around the world, and each one has its own set of beliefs and traditions. These beliefs and traditions influence everything from clothing choices to food preferences. Color plays a big part in these decisions, and designers should take advantage of this by incorporating culturally appropriate colors into their designs. Innovation is a complex process involving many different factors Innovation is a process that involves many different factors, such as technology, design, and human interaction. However, it's impossible to innovate without taking into account the perspective of others. Diversity is a critical part of any innovative project, and it's something that we should embrace. We should strive to understand the needs of our consumers and employees, and incorporate these insights into our designs and proce
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Nov 22, 2022 • 31min

E52, How to Humanize the Recruiting & Hiring Process

When hiring new employees, most companies go with the tried and true method of posting job openings online and waiting for applicants to apply. This approach has worked well for years because it's cheap and fast. But it also means that many qualified candidates miss out on jobs. In order to humanize the recruitment and hiring process, you must first understand why people join organizations. Once you do, you can create a culture where everyone feels valued and appreciated. It makes the recruitment and interviewing process less stressful and more fun for both parties. I invited Mike Thomson to be a guest on Mind The Innovation Leadership Podcast to discuss how to humanize the recruiting and hiring process. Key takeaways: Employees are actually productive when they're working from their homes and companies can still succeed by offering remote workers flexible schedules. Building a business network is a great way to meet like-minded people who may be able to help you achieve success. By connecting with these people, you can gain access to resources, advice, and support that you wouldn't otherwise have. Additionally, having a network of contacts can open doors to new opportunities. The two most important elements that are missing from a job description are how you work and who you're working with. Candidates are demanding more transparency and authenticity from employers. The job landscape is changing. Candidates want more transparency and authenticity from their employers. Candidates are now more open than ever before to disclosing their personal information. This includes things like LinkedIn accounts, online portfolios, and previous job experience. Candidates want to understand what you're looking for from them, why you're interviewing them, and how well they fit into your team. Use this information to ensure you choose an employee who truly fits into your company. Humanizing a Remote Workplace: 3 Ways to Do It Managing remote teams is difficult enough without dealing with a lack of human interaction. However, it doesn't have to stay that way. There are three ways managers can help their employees feel like they're part of a bigger team. 1. Be there for them. You don't need to be physically present to meet people; however, you do need to be physically present if you want to connect with them. You can still use videoconferencing tools such as zoom and skype to keep everyone in sync. Even if you're not physically present at the meeting, you can still communicate with your team using Slack, email, text messaging, etc. 2. Provide feedback. Managers who provide feedback to their employees are able to build trust among their teams. Praise people for doing things well. If someone needs assistance, offer guidance. Don't just sit there waiting for things to go wrong; instead, take proactive measures to avoid them happening in the first place. 3. Make sure everyone feels included. To create a strong, cohesive team you need to ensure that everyone feels valued. Both genders include both males and females. When you talk about your team, be sure to recognize each member individually. Thank them for their hard work. Connecting for Culture and Humanity It seems like every day there's a new story about how technological advances are changing our lives. Artificial Intelligence (AI), robotics, and automation are becoming increasingly important topics in our society today. As per McKinsey & Co., nearly half of all current jobs could be automated by 2030, which means that there would be plenty of new opportunities for people who want to get into tech. While many people worry about the negative effects of technological progress, there is one area in which technology has improved human lives—and that’s at work. As companies seek ways to improve employee satisfaction and retain employees, they're looking at virtual workplaces to help foster feelings of belonging and connection. Virtual workplaces offer a variety of benefits, including inc
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Nov 8, 2022 • 30min

E51, How To Improve Your Public Speaking Skills

Are you afraid of public speaking? Or maybe you just need some tips on improving your skills. Either way, there are plenty of resources available to help you improve your public speaking skills. Whether you’re giving a presentation at work, delivering a speech at school, or even presenting at a conference, public speaking is a skill everyone needs to master. But don’t worry! There are things you can do to improve your public speaking skills. This podcast episode will help you become a better speaker. I invited Brenden Kumarasamy to be a guest on Mind The Innovation Leadership Podcast and to discuss how to improve your public speaking. Key takeaways: Use daily word practice sessions to improve your public speaking skills. Presenting virtually is a permanent skill, not a temporary one. By practicing your presentation like a jigsaw puzzle., you help yourself to be clear and concise when presenting. The Importance of Strong Public Speaking Skills Public speaking is important because it teaches you how to communicate effectively with others. Whether you're giving a speech to your boss, your class, or your friends, learning how to speak publicly is a valuable skill. It also helps you gain confidence in yourself and your abilities. And finally, it teaches you how to interact with different kinds of audiences, which is something that you'll need to do throughout life. Public speaking can be an important aspect of your job or educational career. You might even consider it a skill set that could help you advance within your organization. But what exactly does public speaking entail? How do you go about developing those skills? And how can you use them to your advantage? In today’s digital world, people are increasingly relying on technology to communicate. This includes emailing colleagues, posting status updates on social media platforms like Facebook and Twitter, and sending text messages. However, there are still many situations where face-to-face communication is necessary. For example, meeting clients or customers, giving presentations, answering questions during interviews, and participating in panel discussions. If you want to improve your ability to speak publicly, here are some tips to keep in mind: 1. Start early You don’t necessarily need to spend hours practicing every day. In fact, starting out too late can actually hinder your progress. Instead, start small. Begin by reading articles online or listening to podcasts related to public speaking. Then, practice reading aloud. Next, try writing down key points and practicing delivering speeches. Finally, record yourself and listen to your speech. If possible, find someone else to give feedback. 2. Be prepared Make sure you know the topic ahead of time. Also, prepare notes. These notes should include the main points you plan to make, along with supporting information. They should also contain a list of questions you might ask during your presentation. Why Is Public Speaking Important? Being good at public speaking shows self-confidence and credibility. People like to hear other peoples' opinions about themselves or their ideas, especially when those opinions are positive. A person who speaks well is usually perceived as being intelligent and knowledgeable. This makes it easier to persuade others to buy what you're selling. A strong presentation is an effective sales tool because it allows customers to see how much you know about your product. When you speak confidently about your product, people tend to believe you. They'll trust you more and be willing to try out your product. Public speaking is important for anyone who wants to make money in today's world. If you want to start a business, become a politician, or run for office, having a great reputation in front of large groups of people is essential. You need to be able to communicate effectively in order to succeed. Daily word exercises are great for improving your public speaking skills. By practicing everyday
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Oct 25, 2022 • 35min

E50, Consumer Psychology - what does it mean and how to use it?

Consumer Psychology is the study of how consumers make decisions. It looks at the factors that influence our buying habits and helps us predict how we will react to certain situations. In today's fast-paced world, understanding consumer psychology is essential to succeed. Consumers are constantly bombarded with information from every direction. They must make quick decisions based on limited data. Understanding consumer psychology gives businesses insight into how customers respond to products and services. This knowledge allows companies to create effective advertising campaigns, design compelling websites, and develop innovative products. The goal of this episode is to provide listeners with the basics of consumer psychology and how it impacts buying behavior and customer engagement in today's society. Key Takeaways: - Research has shown that when customers are emotionally engaged in your brand, they are three times more valuable over the course of their lifetime to the brand. - The real power of data comes in when we can combine it with human insights to create something that is unique, differentiated from a different perspective, or a different take on the behavior that can help brands and retailers really set themselves apart - It's really important that we continually think about relationships with customers just like we would relationships with people in our lives. Consumer psychology is the study of human behavior and how consumers interact with brands. It examines why people behave the way they do, and how businesses can influence these behaviors to achieve their own objectives. Consumers' motivations vary depending on their situation, so understanding how different situations affect consumer behavior can help businesses tailor their messages and offerings to meet the needs of their customers. Market research studies help companies understand customer attitudes and behaviors. They provide insights into how consumers think about brands, products, and services. These insights allow marketing managers to make better decisions based on data rather than intuition. In addition, market research enables advertisers to develop successful campaigns that appeal to customers and build brand loyalty. There are many ways to capture a customer's attention, but the best way is to give them exactly what they want. By understanding what your customers want, you can design a product or service that meets their needs. Once you understand what your customers want, it becomes much easier to figure out how to sell to them. You can reach Chris on LinkedIn: https://www.linkedin.com/in/drchris/ or check out his website: https://thebuycologist.com/ or more content like this, subscribe to Mind The Innovation on Apple or Spotify, or wherever you like to listen. You can find Sannah on LinkedIn: https://www.linkedin.com/in/sannahvinding/ or visit this Website: https://mindtheinnovation.com Thanks for listening! #sannahvinding #mindtheinnovation #innovation #leadership #strategy #innovationstrategy #futureofwork #leadershipdevelopment #futureleaders #leadershippodcast #peopleskills #changemanagement #communication #problemsolving #peoplecentric #podcast #innominders
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Oct 11, 2022 • 30min

E49, Is Innovation Measurable?

When was the last time you heard someone say “I don’t measure innovation?” That’s because measuring innovation has become a key part of running a successful company. In today’s competitive market, companies need to innovate constantly to stay ahead of their competition. However, measuring innovation isn’t always easy. This episode provides tips on how to measure innovation effectively so that you can improve your company’s performance. In this episode, we have guest Esther Gons, CEO and Co-Founder at GroundControl and Co-Author of Innovation Accounting and The Corporate Startup. Key Takeaways: - Diversity is important for any team, especially when working on something new. Only by having different perspectives can you achieve the best result. - If you are able to invalidate something really quick you can put your effort towards more optimistic ideas that are more validated. - Innovation is actually really difficult and requires a diverse group of people. To succeed, you need a diverse group of people who are willing to put in the effort. Esther shares her thoughts on how innovations begin with your company’s definition of innovation. She also talks about how innovation is really hard work and how diversity within your team provides different perspectives and this helps you to get the best results. You can reach Esther on LinkedIn: https://www.linkedin.com/in/sjohnson717/ or check out her book: https://innovationaccountingbook.com/ For more content like this, subscribe to Mind The Innovation on Apple or Spotify, or wherever you like to listen. You can find Sannah on LinkedIn: https://www.linkedin.com/in/sannahvinding/ or visit this Website: https://mindtheinnovation.com Thanks for listening! #sannahvinding #mindtheinnovation #innovation #leadership #strategy #innovationstrategy #futureofwork #leadershipdevelopment #futureleaders #leadershippodcast #peopleskills #changemanagement #communication #problemsolving #peoplecentric #podcast #innominders
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22 snips
Sep 27, 2022 • 36min

E48, Why Strategic Product Management (SPM) is Important.

Product failures often occur due to insufficient research by product managers. Strategic product management involves understanding customer needs, prioritizing problem-solving, and building products that sell themselves. Guest Steve Johnson discusses the lack of defined product management plans in many organizations and the importance of reducing friction for customers. The podcast also emphasizes the significance of seamless customer service, the changing behavior of seeking information, and the need for data science skills in product management.

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