Glenn Fogel

Glenn Fogel, CEO of Booking Holdings, shares insights on building a $170 billion travel empire, drawing from his finance and tech background. He discusses the resilience of the travel industry through past crises like 9/11, the evolution of pricing models, and the strategic acquisitions of brands like Booking.com. Fogel emphasizes AI’s transformative role in enhancing customer experience and operational efficiency, while navigating the challenges of mergers and acquisitions in a complex regulatory landscape. He also reflects on post-pandemic travel trends and the balance between leisure and business travel.

Glenn Fogel, CEO von Booking.com, teilt seine Erfahrungen aus 25 Jahren in der Reisebranche und gibt einen Einblick in die Herausforderungen und Chancen der digitalen Wirtschaft. Er spricht darüber, wie Künstliche Intelligenz das Reisegeschäft revolutionieren könnte und äußert Bedenken zur Regulierung der Europäischen Union, die seiner Meinung nach mehr schadet als nützt. Zudem beleuchtet er die Auswirkungen von Technologien auf den Arbeitsmarkt und die Bedeutung von Vertrauen und Markenbildung im digitalen Zeitalter.

Glenn Fogel, CEO of Booking Holdings, shares insights on the travel industry, emphasizing the challenges post-pandemic and the competition from both hotels and airlines. He discusses how Booking.com is adapting to AI, aiming to enhance customer interactions while maintaining a personal touch. Fogel also addresses the complex regulatory landscape affecting competitive practices, particularly the influence of tech giants like Google. The conversation highlights the evolution towards data-driven decision-making, showcasing how AI could reshape travel experiences.

Glenn Fogel, CEO of Booking Holdings, dives into the evolving travel landscape, highlighting key trends that are reshaping the industry. He discusses the competitive dynamics of accommodations, especially with Airbnb's rise and tech influences like AI on user experiences. Fogel also tackles the complexities of mergers and acquisitions, and shares insights on the balance between innovation and regulation. Additionally, he reflects on changing travel habits due to remote work and the implications for middle-income travelers.

Glenn Fogel, CEO of Booking Holdings, shares insights on the travel industry's recovery and future trends. He examines global leisure travel demand and how recent earnings impact the company. Fogel highlights the transformative role of AI in enhancing travel planning and customer service, addressing concerns about automation's effect on jobs. The conversation also touches on strategies for navigating inflation while maintaining consumer interest in travel.