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Bloomberg Talks
Booking Holdings CEO Glenn Fogel Talks Travel Demand
Feb 21, 2025
Glenn Fogel, CEO of Booking Holdings, shares insights on the travel industry's recovery and future trends. He examines global leisure travel demand and how recent earnings impact the company. Fogel highlights the transformative role of AI in enhancing travel planning and customer service, addressing concerns about automation's effect on jobs. The conversation also touches on strategies for navigating inflation while maintaining consumer interest in travel.
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Quick takeaways
- Booking Holdings reported a significant travel growth of 20% internationally, with a notable increase in leisure travel demand across multiple regions.
- The company's integration of generative AI technologies is essential for improving customer experience and optimizing travel booking services.
Deep dives
Strong Demand in Global Travel Market
Booking Holdings has experienced robust demand for leisure travel across various regions, including the U.S., Asia, and Europe. The CEO, Glenn Fogel, noted that while the U.S. showed a 10% increase in travel growth, the 'rest of the world' category outpaced it with a 20% growth rate. Asia and Europe also demonstrated solid growth in the mid-teens and low double digits, respectively. These positive trends indicate a healthy appetite for travel, despite rising costs and economic uncertainty affecting consumer spending.
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