Booking Holdings CEO Glenn Fogel on travel industry trends, M&A, leadership, and more! | E1830

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Oct 17, 2023

Glenn Fogel, CEO of Booking Holdings, dives into the evolving travel landscape, highlighting key trends that are reshaping the industry. He discusses the competitive dynamics of accommodations, especially with Airbnb's rise and tech influences like AI on user experiences. Fogel also tackles the complexities of mergers and acquisitions, and shares insights on the balance between innovation and regulation. Additionally, he reflects on changing travel habits due to remote work and the implications for middle-income travelers.

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ANECDOTE

Priceline's Origin Story

Booking Holdings CEO Glenn Fogel recounts the origins of Priceline.
Founder Jay Walker's vision involved patenting intellectual property and letting others build the actual products.

INSIGHT

Balancing Act

Balancing independence and cooperation within a holding company like Booking Holdings is crucial.
The organizational design needs to incentivize individual companies while leveraging the benefits of scale.

INSIGHT

Travel Planning

Travelers rarely plan trips around specific experiences or attractions first.
They typically prioritize flights and accommodation before considering attractions like the Anne Frank House.

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Today’s show:

Booking Holdings CEO Glenn Fogel joins Jason to discuss trends in the travel industry (31:20), healthy M&A environments (24:24), job disruption due to AI (37:22), and much more!

Time stamps:

(0:00) Booking Holdings CEO Glenn Fogel joins Jason

(2:37) Booking Holdings' companies and their operations

(5:30) Shifts in the travel industry

(10:52) A look at the ascension of Airbnb

(15:25) The impact of alternative accommodations

(17:15) Vanta - Get $1000 off your SOC 2 at https://vanta.com/twist

(18:21) AI's influence on user interfaces

(20:55) Uber's entry into travel and Uber’s everything app

(22:44) Competition in travel

(24:24) What makes for healthy M&A in the USA and thoughts on Lina Khan's strategy

(28:19) LinkedIn Marketing - Get a $100 LinkedIn ad credit at https://linkedin.com/thisweekinstartups

(29:44) Consequences of removing M&A from the table

(31:20) Trends in travel over the past two decades

(34:14) Advocating for a 32-hour work week in China and the four-day work week debate

(37:22) Job disruption due to AI and where will people shift to next

(41:01) DevSquad - Get an entire product team for the cost of one US developer plus 10% off at http://devsquad.com/twist

(42:19) Traits of generations X, Y, and Z in relation to entrepreneurship and capitalism

(45:34) Selecting company leaders and management techniques

(48:00) Recovering from COVID-19's impact on the travel industry

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