AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
The Logan Bartlett Show
EP 125: Glenn Fogel (CEO, Booking Holdings) Building a $170B Travel Empire: On AI, Acquisitions, and Shaping Travel’s Future
Dec 6, 2024
Glenn Fogel, CEO of Booking Holdings, shares insights on building a $170 billion travel empire, drawing from his finance and tech background. He discusses the resilience of the travel industry through past crises like 9/11, the evolution of pricing models, and the strategic acquisitions of brands like Booking.com. Fogel emphasizes AI’s transformative role in enhancing customer experience and operational efficiency, while navigating the challenges of mergers and acquisitions in a complex regulatory landscape. He also reflects on post-pandemic travel trends and the balance between leisure and business travel.
01:17:33
Episode guests
AI Summary
AI Chapters
Episode notes
Podcast summary created with Snipd AI
Quick takeaways
- Booking Holdings' strategic acquisitions, like Booking.com, have been pivotal in establishing its dominance and expanding market share in the travel industry.
- The integration of artificial intelligence, such as the AI Trip Planner, is revolutionizing customer experience by personalizing travel recommendations and improving service efficiency.
Deep dives
Growth and Challenges of Booking Holdings
Booking Holdings has evolved into a major player in the travel industry with a market valuation exceeding $170 billion, largely driven by its flagship brand, Booking.com. The company has navigated numerous challenges over the years, including natural disasters, economic downturns, and global crises such as the COVID-19 pandemic. Despite these hurdles, its strategic acquisitions and international expansion have been key factors in its growth, allowing it to capture significant market share. For instance, Booking.com alone accounts for approximately 90% of the company's revenue, showcasing the brand's dominance in the travel market.
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode