AI CEO Clara Shih discusses Salesforce's rapid product development, Gucci's AI adoption, future of Slack, and working with Marc Benioff. Topics include reply recommendations, AI costs, unique brand voices, and AI incumbents vs. startups

Clara Shih, CEO of Salesforce AI, reflects on her journey from Hearsay to leading Salesforce, discussing AI strategies, CEO leadership, immigrant hustle, balancing a busy schedule, infusing AI at Salesforce, and managing different horizons in the evolving AI landscape.

Clara Shih, CEO of Salesforce AI, discusses the evolution of AI in enterprise, Salesforce's approach to AI adoption and Co-Pilot Studio, generative AI adoption in enterprises, challenges of pricing AI products and achieving ROI, and focus areas for startups in generative AI.

Explore the impact of AI in various industries with Salesforce AI CEO, Clara Shih. Learn about Salesforce's cutting-edge approach to customer service, the future of AI policies and education, and innovative AI tools like Prompt Builder and Copilot Studio. Dive into discussions on team structures, AI adoption in companies, language models in CRM, and hybrid search setups. Discover insights on data cloud connectivity, model optimization, customer preferences on open source vs. proprietary models, and embracing change in the tech industry. Exciting product announcements for Salesforce users to personalize generative AI use cases and enhance data interactions.

Clara Shih, CEO of Salesforce AI, discusses her entrepreneurial journey, the impact of early hires on company culture, the challenges of entrepreneurship, and navigating relationships and AI in the digital age. She emphasizes resilience, adaptability, and the importance of human connection in the tech-driven business environment.