At the Edge Approaching generative AI with a beginner’s mindset
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Aug 26, 2024 Clara Shih, CEO of Salesforce AI, is a leader in harnessing artificial intelligence for business innovation. She discusses the importance of a growth mindset in navigating the rapid changes brought by generative AI. Clara emphasizes how AI can transform customer interactions and enhance workflow efficiency while addressing challenges in change management. The conversation also delves into the need for building trust in AI, ensuring data privacy, and advocating for women's empowerment in tech.
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Unstructured Data Unlock
- Large language models unlock possibilities by analyzing unstructured data like videos and transcripts.
- This data, previously unusable in databases, is now accessible, changing knowledge work.
Clara Shih's AI Usage
- Clara Shih uses generative AI daily to summarize AI podcasts and research papers.
- This system helps her triage relevant information and save time.
Starting with Generative AI
- Focus on proving initial use cases and achieving ROI with generative AI.
- Start with pre-built features for simple, effective implementations.