Navigating Change in the Era of AI

The rapid advancement of large language models is reshaping business practices, prompting leaders to adopt a mindset of curiosity and openness. Staying adaptable is essential for capitalizing on disruptive moments presented by generative AI, as traditional methods of handling data are becoming obsolete. For instance, the ability to analyze unstructured data—like chat transcripts, emails, and videos—opens up vast new possibilities for knowledge work. Emphasizing change management, business leaders need to prepare their organizations to fully embrace AI technologies and their associated workflows.