AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
8min chapter
Approaching generative AI with a beginner’s mindset
At the Edge
Embracing AI in Customer Engagement
This chapter explores the need for knowledge workers, especially in sales and customer service, to adapt to AI technologies and the importance of AI safety and privacy. It discusses the transformative role of generative AI in creating integrated customer experiences while balancing excitement and concerns about trust and potential risks.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode