Bill McDermott, CEO of ServiceNow and former SAP leader, shares insights from his remarkable career starting at Xerox. He reveals the essentials of enterprise sales, emphasizing empathy and personal relationships as keys to success. McDermott discusses the importance of teamwork and adaptability in today's corporate landscape, as well as the transformative impact of AI on customer service. He also highlights the need for a unified vision and brand identity in enterprise software, making a compelling case for prioritizing people and joy in the workplace.

Bill McDermott, CEO of ServiceNow, known for his rapid growth strategies, shares insights with Pat Grady of Sequoia Capital. They discuss ServiceNow's remarkable rise to a $225B market cap, fueled by elite-level execution. McDermott emphasizes how a people-centric approach and innovative culture have driven the company's success. The conversation also highlights the transformative role of AI in improving enterprise efficiency, showcasing practical applications that enhance productivity across various industries.

Join Bill McDermott, CEO of ServiceNow and visionary behind its AI initiatives, as he discusses how AI is reshaping business leadership and driving hyper-innovation. He shares insights on the importance of an AI agent control tower and how human-AI collaboration is evolving. Bill emphasizes the need for companies to update their frameworks to embrace these innovations while balancing urgent investments with responsible implementation. His personal take on fostering an entrepreneurial spirit in leadership and ensuring employee engagement adds depth to this compelling discussion.

Bill McDermott, Chairman and CEO of ServiceNow, discusses leading a successful tech company, the future of AI, and his entrepreneurial background. They also touch on ServiceNow's impact and the role of technology in the economy. McDermott shares his motivation for change, overcoming loss, and achieving success.

Bill McDermott, CEO of ServiceNow, shares his remarkable journey from owning a delicatessen at 16 to leading a tech giant. He discusses how generative AI can foster workplace innovation while urging businesses to retrain their workforce for upcoming changes. McDermott reflects on his time at Xerox, highlighting the importance of adaptability during corporate decline. He also reveals effective strategies for closing deals, emphasizing customer-centric approaches and trust in negotiations. Tune in for insights from one of tech's most dynamic leaders!