30 Minutes to President's Club | No-Nonsense Sales

#148 - Asking questions that get your buyer talking about impact vs features (Morgan Melo, Enterprise Account Executive @ Pave)

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Jan 11, 2023
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ADVICE

Use A Simple Discovery Framework

  • Simplify discovery into Situation → Problem → Impact buckets before the call.
  • Use that framework as the bones for every conversation to stay focused and efficient.
ADVICE

Ask 'Why' To Reveal Real Intent

  • Ask why questions instead of how or what to move from situation to problem.
  • Use non-cringe phrasing to reveal intent and impact rather than process details.
ADVICE

Offer Buckets To Focus The First Question

  • Start discovery by proposing common situations (A, B, or C) instead of an open "why did you take the call?".
  • Let the prospect pick the relevant bucket so you avoid long off-topic monologues.
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